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"I had to get a passport in Aurora, Colorado, so chose the first hotel I could find there. It turned out that it was only a short walking distance from ... " More

By a verified traveller on Tue 21 Aug 2018

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Hotel Description

3.5-star hotel in Heather Gardens

City center stay

With a stay at this Heather Gardens hotel, you'll be within half a mile (1 km) of Cherry Creek State Park and 6 miles (10 km) of Denver Tech Center. Town Center at Aurora and Aurora History Museum are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, flat-screen TVs

The 287 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, hair dryers, and safes.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$100* Per night/room 27 Oct. - 28 Oct.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room, 2 Queen Beds, Non Smoking (Breakfast)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Business Room, 1 King Bed, Non Smoking (Breakfast)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Radisson Hotel Denver - Aurora ratings based on 44 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Denver - Aurora

Everyone (30) Business (1) Couples (6) Family (10)
2 out of 5
My husband and I booked this hotel for a 3 night vacation for my birthday. We were looking forward to staying at the Radisson, as they are known to be nice hotels. When we got there, we noticed the pool was half full and extremely dirty. We asked the front desk about it, and they said it was closed for the season, but the entire time we were there it was 85 degrees. There also was no note on our reservation saying the pool would be closed. When we got up to our room, it was not as clean or nice as the photos online showed. There was a broken outlet just hanging on one wall. I was also not aware that there would not be a mini fridge and microwave in our room. The exterior of the building was not great either. The ceiling was falling in in some places. Along, with that, our keys to our room stopped working a few times and had to get new ones. After talking with another couple there, I was extremely disgusted, as they had found a mouse in their room. That is not ok! Will not return to this Radisson, or any other Radisson in the future.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Christy

I'm so sorry to hear of your disappointing stay with us. Please accept our apologies. Your feedback helps us focus on the areas that need attention, so that we can make things better.

4 out of 5

Posted by on 21 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Radisson

Dear valued guest, Thank you for the 4 star rating!

3 out of 5
Bathroom was out of toilet paper, under ground parking is sketchy as hell. Not well lit, and dirty. Not enough parking available on the main lot around the hotel. Only the parking in the front of the hotel is lit. Rest of the lot is dark...cannot believe I payed $160 a night to stay here

Posted by on 15 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Radisson

Dear valued guest, I apologize that your stay did not meet your expectations - I will be sure to pass on your concerns to upper management.

4 out of 5
I'm surprised they didn't offer complimentary breakfast. If it wasn't so close to where I was going I would have picked another hotel just for that reason. Besides that it was a good stay.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Christy

Thank you for staying with us. Radisson Hotels as a brand does not offer complimentary breakfast but we do offer a delicious breakfast buffet in our restaurant for a nominal fee. I'm glad you enjoyed your stay overall.

5 out of 5
The beds are amazing!!! So super comfortable. Nice quiet room also. I couldn’t hear a thing. Very nice place to stay if you want a great rest.

Posted by on 23 Aug. 2019

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Comment from Hotel Management

23 Aug. 2019 by Christy

Thank you so much for the excellent rating and review. It's always great to hear when our guests get a great night sleep.

1 out of 5
No refrigerator or microwave in the room facilities were dirty. Sheets were dirty. Ice machine on our floor didn't work. Bar tender was cool.

Posted by on 7 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Christy

I'm sorry you were disappointed with your stay, please accept our apologies. We have made some changes in our housekeeping department that will improve the cleanliness. Radisson as a brand does not require refrigerators and microwaves in their rooms, but we do have them available upon request. Thank you.

3 out of 5
The young lady that checked me in was a lil rude and not to friendly wasn't the best 1st impression of this hotel and probably won't be back... The hotel it self is an older hotel and the bathroom wasn't what I would have expect from the Radisson Hotel... I wanted to take a nice bath due to a hectic work schedule and relax but that was happening here... Bed we're soft and cozy and the room stayed cool... Had a wake up visit from house keeping 2 hours before check out... I guess she justed decided to walked in while we were sleeping to notify us she was house keeping... but wouldn't you know what rooms are occupied and that there was no need to jus unlock and walk in our room while we are dead asleep before our check out time knowing it was occupied... Very akward and uncomfortable...

Posted by , from Denver on 28 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Christy

Yvonne, Thank you for your review, I'm happy you enjoyed our bed and air conditioning. I am not happy that our staff at the front desk and in housekeeping were anything but excellent. Please accept my apologies. Additional training will be required and we will do this quickly. Thank you.

1 out of 5
I was charged twice for early check in. No turndown service. No hot water in the morning for a shower. Their system was down in the morning for checkout so they could not resolve my charges.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Christy

Thank you for staying with us, please let us know if your charges have been resolved, otherwise we will be happy to take care of it for you.

2 out of 5
We were without hot water Saturday morning. We had to get ready for a wedding with freezing water. No one offered us anything to comp us.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Christy

I'm so sorry you were a guest with us during our hot water outage. Please accept my apologies. Please let us know your contact information so we can make this right for you.

4 out of 5
location, cleanliness, staff , large rooms, location

Posted by on 1 Jul. 2019

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Comment from Hotel Management

1 Jul. 2019 by Radisson

Dear valued guest, Thank you for the great review!

About the Radisson Hotel Denver - Aurora

Location 3155 S Vaughn Way, Aurora, CO 80014

Property Features

Radisson Hotel Denver - Aurora offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 25005 square feet (2323 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Radisson Hotel Denver - Aurora. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Aurora hotel.

  • 1 building
  • 287 guestrooms or units
  • 8 levels
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1981
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Denver, CO (DEN-Denver Intl.) (36.4 km / 22.6 mi)
  • Metro station: Nine Mile Station (0.6 km / 0.4 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Radisson Hotel Denver - Aurora offers 287 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Aurora hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Table 14 Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Union Pay
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 for adults and USD 0 for children (approximately)
  • Early check-in fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Denver Radisson
  • Denver Radisson Hotel
  • Radisson Denver
  • Radisson Denver Southeast
  • Radisson Denver Southeast Aurora
  • Radisson Hotel Denver
  • Radisson Hotel Denver Southeast
  • Radisson Hotel Denver Southeast Aurora
  • Radisson Hotel Denver Aurora
  • Radisson Denver Aurora
  • Radisson Denver Aurora Aurora
  • Radisson Hotel Denver - Aurora Hotel
  • Radisson Hotel Denver - Aurora Aurora
  • Radisson Hotel Denver - Aurora Hotel Aurora

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Denver-Hotels-Radisson-Hotel-Denver---Aurora.h8254066-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.