4.6 out of 5

"His hotel is a part of Denver history. The staff and rooms are wonderful I love staying there. " More

By a verified traveller on Sun 27 Nov 2016

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Hotel Description

4.5-star luxury hotel near Colorado State Capitol Building

City center stay

A stay at this Downtown Denver hotel places you steps from Paramount Theater and within a 10-minute walk of Colorado State Capitol Building. United States Mint and Colorado Convention Center are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and a fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 19 conference rooms, 24-hour business center, and valet parking. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

WiFi, LCD TVs

Boasting comforts like premium bedding and down comforters, the 241 guestrooms also offer 24-hour room service and LCD TVs with cable channels. Other amenities include WiFi, wired Internet, and minibars.

Classic Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$182 per night

Signature Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Top of the Brown)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Brown Palace Hotel and Spa, Autograph Collection ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Brown Palace Hotel and Spa, Autograph Collection

Everyone (3) Couples (1)
3 out of 5

Posted by on 20 Nov. 2018

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Comment from Hotel Management

28 Nov. 2018 by SH

Thank you for your stay at the Brown Palace Hotel & Spa and for taking the time to share your experience with us. I sincerely apologize for the unpleasant experience you had during your stay. Please let us know if there was anything in particular we could have done better to make your stay more enjoyable. I would like to invite you to stay with us again, as I am confident we would be able to exceed your expectations on a second visit. Again, thank you for your feedback. We sincerely appreciate it, as it gives us an opportunity to better the experience of our guests.

5 out of 5

Great hotel in Downton Dnver

His hotel is a part of Denver history. The staff and rooms are wonderful I love staying there.

Posted by , from Colorado on 27 Nov. 2016

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5 out of 5

Wonderful downtown hotel.

Cons: Afternoon music was loud up in our room on the third floor.
Beautiful lobby, great rooms, clean with all amenities. Only issue was loud music from the lobby during the afternoon. Other than that, the staff was extremely helpful, the concierge assisted with finding a birthday cake at the last minute as well as arranging car rental. All in all, another wonderful stay at The Brown Palace.

Posted by on 14 May 2016

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5 out of 5

A great hotel if you take advantage of everything

Pros: Service, Food, Location, Spa
Cons: We were in the 'other half' of the Eisenhower Suite - it hasn't been remodeled, but should be - decor is tired looking. Most rooms are more up to date
Location: The hotel is well located - we were close to the 'mall', and only a few blocks from the Denver Art Museum and others.
A friend and I spent a three day week-end here on the bed and breakfast package and really enjoyed it. We had breakfast in Ellyngton's restaurant, did the afternoon tea, had lunch at the Ship Tavern and used the Spa. All of these were excellent experiences - good food, great service, a pianist for tea and a smooth 'jazz' group in the lobby in the evening. We took the hotel tour, which gave a great profile of Denver history. It was informative and fun. We were able to use the service car for dinner near the old Union Station . Four stars to the two concierges, who made reservations and got us our boarding passes. This is the kind of place that is best if you really use it for more than just sleeping - it was a great way to spend a couple of really hot (over 100 degrees) days in Denver.

Posted by , from Nebraska on 3 Aug. 2015

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5 out of 5

Had a Great Time!

The atmosphere, decor and customer service were all top notch!

Posted by , from New York, NY on 3 May 2013

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5 out of 5

Best hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I stayed here for about a week. This place is wonderful. Everyone would works here went out of there way to assist me. Will visit again soon.

Posted by , from Yorktown, VA, USA on 28 Sep. 2012

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5 out of 5

Classic Elegance

In for a quick weekend to visit my daughter.....location is great, and the hotel though old is clean and comfortable. Service was outstanding and we would definitely stay again.

Posted by , from Minneapolis, MN, USA on 7 Sep. 2012

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5 out of 5

All in all, a great place to stay.

Pros: Close restaurants, Quiet
Fantastic room, excellent service, will definitely stay again.

Posted by , from Denver, CO on 2 Aug. 2012

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5 out of 5

clean and fantastic service in all respects

Pros: Close restaurants, Quiet, free internet in lobby
five star hotel in my opinion with great service and very courteous and helpful hotel personnel

Posted by , from san antonio texas on 31 Jul. 2012

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5 out of 5

Truly a unique experience and my rating for everything is excellent! This is a five star hotel in my opinion and I'm picky!!

The Brown Palace was absolutely the place to stay in Denver! My family stayed there for 4 nights and we experienced the "Brown" warmth and charm. Be sure to eat at the Palace Arms and take time in the afternoon to have a drink in the lobby while the piano player is playing. This was truly a relaxing experience. The location is perfect!

Posted by , from Georgia, USA on 15 Mar. 2012

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About the The Brown Palace Hotel and Spa, Autograph Collection

Location 321 17th St, Denver, CO 80202

Property Features

The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa, a steam room, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 31470 square feet (2924 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. Parking is available for a fee. This 4.5-star Denver hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 31470 sq ft of conference space
  • 2924 sq m of conference space
  • Built in 1892
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Denver, CO (DEN-Denver Intl.) (39.3 km / 24.4 mi)
  • Train station: Denver Union Station (2 km / 1.2 mi)
  • Metro station: 18th - California Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Brown Palace Hotel and Spa, Autograph Collection offers 241 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per accommodation, per stay (maximum USD 100.00 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Late check-out fee: USD 150.00 (subject to availability)
  • Refrigerator fee: USD 15.00 per stay
  • In-room microwave fee: USD 15.00 per stay
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.