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4.0 out of 5

"Bed was very stiff and and made noise every time you moved. Carpet in room was sticky. Mortar on walls in bathroom. Not what i am used to in a Marriot ... " More

By a verified traveller on Wed 25 Sep 2019

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Hotel Description

Enjoy the indoor pool at this 3-star Pontiac hotel

In suburbs

At this Pontiac hotel, you'll be within 6 miles (10 km) of Chrysler LLC Headquarters and 9 miles (15 km) of Oakland University. Meadow Brook Amphitheatre is within 9 miles (15 km) and Somerset Collection is within 12 miles (20 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 110 guestrooms also offer free WiFi and plasma TVs with cable channels. Other amenities include video-game consoles, hair dryers, and phones.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Courtyard by Marriott Detroit Pontiac/Auburn Hills ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Detroit Pontiac/Auburn Hills

Everyone (4) Couples (1) Family (1)
3 out of 5
Bed was very stiff and and made noise every time you moved. Carpet in room was sticky. Mortar on walls in bathroom. Not what i am used to in a Marriott.

Posted by on 25 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Mona

Thank you for the feedback. I am sorry our stay was not up to our usuall standards.We hope you give us another chance to share a more positive experience with you soon.

5 out of 5
Nice hotel, easy to get to, and safe for a woman traveler.

Posted by on 7 Feb. 2019

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Comment from Hotel Management

28 Feb. 2019 by CY

Thank you so much for your awesome rating of our hotel, this mean so much to us.

4 out of 5

pleasant small town feel

Quiet and easy going. Small town feel. bed comfortable.

Posted by on 21 Nov. 2016

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4 out of 5

Nice Room

Pros: Location and appearance.
Cons: Door handle needs serviced.
Location: There were several restaurants across the street in walking distance. Easy highway access to get to the Palace of Auburn Hills.
Just stayed the night while in town for a concert. Nice location. Only minutes away from The Palace but in a quiet calm location. The room was clean and the decor was modern and updated. The door handle of our room was stiff adn required several tries to open it after scanning the room card. The staff was friendly.

Posted by on 10 Apr. 2016

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Comment from Hotel Management

16 Apr. 2016 by Chris

Hello, Thank you for taking the time to review our property. I am glad to hear that you were able to get to the Palace easily from our hotel. You must have been in town for the Iron Maiden concert. Hopefully it was a great time and you will be able to stay at our property again the next time a great band rolls through town. We hope to see you again in the near future! Best wishes, Chris Kelsay Operations Manager

5 out of 5

Nice hotel

The staff was fun and friendly, always right there to help. Very quiet and clean. Had a great time.

Posted by , from south lyon mi on 7 Sep. 2015

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4 out of 5

Nice hotel with friendly staff.

Pros: Everything
Cons: The overcharged breakfast that should have been included in the room fee.
Location: Location was a little outside the city, but is located right next to I75 so it worked out.
Everything was great about this hotel EXCEPT having to pay for what seems to me, would be a complimentary continental breakfast elsewhere.

Posted by , from Georgia on 7 Jul. 2015

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3 out of 5

Basic Hotel

This hotel is very basic. The rooms are very small in my opinion. The staff was nice, the rooms were a bit old and only provided limited basics. I would much rather pay a little bit more to stay in a better hotel next time. The room seemed decently clean, but the TVs are old, the phone was filthy and I felt cramped in the room. Overall if you just need a place to sleep, it is fine, but I will not be staying here again as I travel for business often. The area is not the greatest either, and the bartender at the nearby restaurante recommended not to leave anything in your car of any value.

Posted by on 26 Apr. 2010

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About the Courtyard by Marriott Detroit Pontiac/Auburn Hills

Location 3555 Centerpoint Pkwy, Pontiac, MI 48341

Property Features

Courtyard by Marriott Detroit Pontiac/Auburn Hills offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Courtyard by Marriott Detroit Pontiac/Auburn Hills also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3-star Pontiac hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (51.9 km / 32.2 mi)
  • Train station: Pontiac Transportation Center (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Detroit Pontiac/Auburn Hills offers 110 accommodations with video-game consoles and coffee/tea makers. Plasma televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pontiac hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • Bathrooms are partially open
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Courtyard by Marriott Detroit Pontiac/Auburn Hills has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 18.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Detroit Pontiac
  • Courtyard Marriott Detroit Bloomfield Hotel Pontiac
  • Courtyard Marriott Detroit Pontiac Bloomfield
  • Courtyard Marriott Pontiac
  • Courtyard Marriott Pontiac Bloomfield
  • Courtyard Pontiac
  • Courtyard Pontiac Bloomfield
  • Courtyard Pontiac Marriott
  • Marriott Courtyard Pontiac
  • Courtyard Marriott Detroit Pontiac Bloomfield Hotel
  • Courtyard Marriott Detroit Bloomfield Hotel
  • Courtyard Marriott Detroit Bloomfield
  • Courtyard by Marriott Detroit Pontiac/Auburn Hills Hotel
  • Courtyard by Marriott Detroit Pontiac/Auburn Hills Pontiac
  • Courtyard by Marriott Detroit Pontiac/Auburn Hills Hotel Pontiac
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.