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4.0 out of 5

"The room itself and utilities are a little worn and dated otherwise very much a clean room. " More

By a verified traveller on Sun 31 Dec 2023

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Hotel Description

Enjoy free breakfast at this 3-star Auburn Hills hotel

In Auburn Hills

You'll find Oakland University and Chrysler LLC Headquarters within 2 miles (3 km) of this hotel. Callahan's Music Hall and McLaren Oakland Hospital are also within 3 miles (5 km).

Free breakfast

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $146* Per night/room 23 Apr. - 24 Apr.

Superior Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, Multiple Beds, Accessible (Hearing)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sonesta ES Suites Auburn Hills Detroit ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Auburn Hills Detroit

Everyone (8) Couples (1) Family (4)
4 out of 5
Very comfortable suite for 6 people, ages 27-84. Clean & spacious. Great value for the money.

Posted by on 2 Dec. 2019

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4 out of 5
The room itself and utilities are a little worn and dated otherwise very much a clean room.

Posted by on 31 Dec. 2023

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Comment from Hotel Management

13 Jan. 2024 by Customer Service

Tiara, thank you for taking the time to share your thoughts. At Sonesta ES Suites Auburn Hills Detroit, we're committed to improving our guest experience, and your feedback about the room's conditions will guide us. It's heartening to note you found the room to be clean. We're looking forward to your next visit, where we aim to exceed your expectations, and showcase our enhancements.

2 out of 5
Did not receive the room I booked. Booked queen beds had full size. Air conditioner. Made bad noise

Posted by on 29 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Customer Service

Carol, we are genuinely sorry to hear about the discrepancies you experienced with your room reservation and the noise from the air conditioning unit. We strive to exceed guest expectations and clearly missed the mark during your stay. We'll look into rectifying these mishaps to prevent them in the future, as your complete satisfaction is our utmost ambition. Your thoughts are invaluable to us. We appreciate your feedback and hope you’ll consider giving us another opportunity to serve you better.

4 out of 5
Everything good.

Posted by on 26 Feb. 2023

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3 out of 5

Posted by , from CINCINNATI on 30 Oct. 2022

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2 out of 5
Stayed here for the larger rooms and the pool. Pool was closed and we were never notified ahead of time.

Posted by , from Traverse City on 22 Aug. 2022

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Comment from Hotel Management

7 Sep. 2022 by Front Desk Supervisor

Dear Christine,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Auburn Hills Detroit. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Auburn Hills Detroit. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Maria Ayotte

5 out of 5

Posted by on 7 Jun. 2022

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5 out of 5
The hotel itself, is nice. The staff was very friendly and helpful. Our room was clean and the beds/pillows were extremely comfortable! But, the wall outside our room obviously had water damage because the wallpaper was peeling up from the bottom. Our toaster didn't work and the bathroom sink stopper didn't work. Basic pandemic breakfast (Jimmy Dean sandwiches, cereal, bagels). Hotel just needed some maintenance updates. Otherwise, it was a good stay. Would recommend.

Posted by on 23 May 2022

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Comment from Hotel Management

28 May 2022 by MGMT - Sonesta ES Suites Auburn Hills

Thank you for providing us with feedback.

3 out of 5
Great location if you’re doing business with Chrysler.

Posted by on 10 Oct. 2019

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5 out of 5

Posted by on 17 Aug. 2019

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About the Sonesta ES Suites Auburn Hills Detroit

Location 2050 Featherstone Rd, Auburn Hills, MI 48326

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 15 to May 31:

  • Swimming pool

Property Features

Sonesta ES Suites Auburn Hills Detroit offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly Sonesta ES Suites Auburn Hills Detroit also features barbecue grills, a picnic area, and laundry facilities. For a fee, parking is available. This 3-star Auburn Hills hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Pontiac Station (5.6 km / 3.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta ES Suites Auburn Hills Detroit offers 118 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 150.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned.

  • No rollaway/extra beds available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 17
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auburn Hills Suites
  • Sonesta Auburn Hills
  • Sonesta Auburn Hills ES Suites Detroit
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You should know

  • The seasonal pool will open May 31 and close September 06.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.