"The room itself and utilities are a little worn and dated otherwise very much a clean room. " More
In Auburn Hills
You'll find Oakland University and Chrysler LLC Headquarters within 2 miles (3 km) of this hotel. Callahan's Music Hall and McLaren Oakland Hospital are also within 3 miles (5 km).
Free breakfast
This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.
13 Jan. 2024 by Customer Service
Tiara, thank you for taking the time to share your thoughts. At Sonesta ES Suites Auburn Hills Detroit, we're committed to improving our guest experience, and your feedback about the room's conditions will guide us. It's heartening to note you found the room to be clean. We're looking forward to your next visit, where we aim to exceed your expectations, and showcase our enhancements.
1 Aug. 2023 by Customer Service
Carol, we are genuinely sorry to hear about the discrepancies you experienced with your room reservation and the noise from the air conditioning unit. We strive to exceed guest expectations and clearly missed the mark during your stay. We'll look into rectifying these mishaps to prevent them in the future, as your complete satisfaction is our utmost ambition. Your thoughts are invaluable to us. We appreciate your feedback and hope you’ll consider giving us another opportunity to serve you better.
7 Sep. 2022 by Front Desk Supervisor
Dear Christine,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Auburn Hills Detroit. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Auburn Hills Detroit. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Maria Ayotte
28 May 2022 by MGMT - Sonesta ES Suites Auburn Hills
Thank you for providing us with feedback.
The following facilities are closed seasonally each year. They will be closed from September 15 to May 31:
Sonesta ES Suites Auburn Hills Detroit offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly Sonesta ES Suites Auburn Hills Detroit also features barbecue grills, a picnic area, and laundry facilities. For a fee, parking is available. This 3-star Auburn Hills hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Sonesta ES Suites Auburn Hills Detroit offers 118 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 10:00 AM.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.