"We were last for breakfast. There was not much left & staff didn’t want to make more.
Breakfast staff not very proactive.
Had to ask for more coffee
...
"
More
Eco-friendly hotel perfect for exploring Chemainus
Oceanside stay
At this hotel, you'll be steps from Mount Brenton Golf Course and within a 15-minute walk of Chemainus Theatre. Also, Hansel and Gretel's Candy Company is within half a mile (1 km) and Chemainus Valley Museum is within 2 miles (3 km).
Free perks
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Best Western Plus Chemainus Inn ratings based on 6 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Best Western Plus Chemainus Inn
Everyone (1)Couples (1)
5 out of 5
We were last for breakfast. There was not much left & staff didn’t want to make more.
Breakfast staff not very proactive.
Had to ask for more coffee too.
Posted by Lene, from Vancouver on 2 May 2022
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Comment from Hotel Management
6 May 2022
by Lindsay Lanteigne
Dear Lene,
Thank you so much for taking the time to share your valued feedback!
We are thrilled to hear that you enjoyed your stay with us and we would also like to express our sincere apologies regarding the discrepancies you experienced during our breakfast. I will certainly follow up on this matter as it is our utmost priority to provide our guests with the best services wherever possible.
Thank you again for sharing your feedback with us and we look forward to welcoming you back again soon!!
5 out of 5
The staff is awesome
Pros:Free breakfast, Close restaurants, Free Internet, Quiet
A new modern hotel with great staff. The rooms are large, clean, and extremely well laid out. Great location and very easy to get to. The amenities are excellent. Large bright breakfast area with a good selection of food items. Will be back
Posted by doubledoubleplease, from Edmonton, AB, Canada on 2 May 2012
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5 out of 5
Best hotel in Chemainus, BC
We stayed in this hotel for 3 nights while visiting Victoria and Vancouver from Seattle. Chemainus is a small city, but still has few activities for tourists, but is an excellent location and we will stay here if visiting again. Victoria is about 1 hr drive, but there are several cities close which has lots of activities for kids and adults (indoor water park, parks, murals, water activities, ferries, golf etc).
Hotel is in excellent condition, recently renovated (looks like a hotel built in 2013) and kept very clean. Staff is very helpful with supplies, check-in and keeping guests happy with cookies etc. We asked for a room with microwave and were assigned a room with kitchenette (two burner stove, dishwasher, microwave, sink and basic dishes), which was perfect for our family. They also have a hose outside the hotel to wash the car etc (never seen that at any hotel before). The pool is a salt water pool and the water was at the right temperature for kids. Breakfast was good, but can get boring for longer stays as its repetitive.
FYI: (not cons).
1. Tub is a deep, so a bit difficult to climb into (for smaller kids).
2. Supplies (soap, shampoo etc) was not replaced daily, but front desk gladly provided.
3. Pool is not completed renovated, but still very clean and in excellent condition. The showers etc are bit dated.
4. This is hotel has few residents who are very nice folks. We met few residents during breakfast.
5. Pet friendly hotel, so expect to see dogs. We saw about 4-6 dogs who were well behaved.
6. Can borrow a DVD and a small selection of movies. Bring DVDs from home if traveling with kids.
7. Lots of TV channels. Wish there was a guide to navigate the programs.
8. There is a grocery shop across the street (Carlos) which is good for basic supplies like milk etc. Closed on Sundays, but open 9am to 11pm.
Posted by NoteMan, from Seattle, WA on 4 Sep. 2013
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4 out of 5
Good hotel.
Pros:Free breakfast, Quiet
We wanted a hotel that was close to central VAncouver Island and close to a golf course. This hotel accomplished both and it was clean and comfortable.
Posted by 16Skip66, from Amarillo, TX on 8 Feb. 2011
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5 out of 5
Happy to have chosen Chemainus Best Western
My wife and I stayed at Best Western, Chemainus o Nov. 19. We have for many years attended Chemainus Theatre and lunch buffet. In 2007 we got caught in a wild snowstorm to travel back to Victoria. We decided then to try the Best Western-Theatre package and are extremely pleased we did. Upon arrival we were welcomed sowarmly at the registration desk and were permited to go to our room.(much earlier than noted on our reservation.)After unpacking our clothes and relaxing we then went to the early sitting of the buffet at Chemainus Theatre. We have always been well pleased with the quality of the buffet. This year's production,Having Hope At Home, was our most enjoyable performance of all thatt we have seen. After we returned to our nice comfortable room to relax and then took advantage oto relax in the hotub. The Continental Breakfast was Excellent', especially the variety of foods available.Thank you very much. We are very happy with our decision to stay at your hotel, see the Theatre performance, and not have to drive back to Victoria the same day.Each one of your employees that we met were polite, hospitable and very helpful.We plan to return.
Posted by a verified traveller on 12 Dec. 2008
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5 out of 5
One of the most friendly front desks that I’ve ever encountered, both at check in and check out.
And WOW on the brekkie!
Posted by a verified traveller on 1 Sep. 2019
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Comment from Hotel Management
1 Sep. 2019
by Front Desk
Thank you for your review! We hope to see you again soon.
Best Western Plus Chemainus Inn offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 294 square feet (27 square meters) and includes a conference center. The eco-friendly Best Western Plus Chemainus Inn also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Chemainus hotel is smoke free.
75 guestrooms or units
4 levels
294 sq ft of conference space
27 sq m of conference space
Built in 2005
Buffet breakfast (free)
Business center (24 hours)
Conference center
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Parking
Free self parking
, RV, bus, truck parking
Transport
Parking: Free self parking
Room Amenities
Best Western Plus Chemainus Inn offers 75 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chemainus hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Flat-screen television
Cable channels
Movies for purchase
Refrigerator
Coffee maker
Hypo-allergenic bedding
Bathtub or shower
Housekeeping (daily)
Long distance calls (free)
Local calls (free)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Spa Services
Massages
Deep tissue massage
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not accept cash or Visa debit cards at check-in (credit card authorization required).
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 14 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: CAD 25 per accommodation, per night, plus a deposit of CAD 100 per week
Only dogs are allowed
Maximum 2 per room (weight limit: 80 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
No rollaway/extra beds available
No cribs (infant beds) available
Children stay free
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Children stay free 14
Credit card pre-authorization
Pets cannot be left unattended
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: CAD 100 per week
Pet fee: CAD 25 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Best Western Chemainus
Best Western Chemainus Inn
Best Western Plus Chemainus
Best Western Plus Chemainus Inn
Chemainus Best Western
Chemainus Inn
Best Western Plus Chemainus Hotel Chemainus
Best Western Plus Chemainus Hotel
Best Plus Chemainus Chemainus
Best Western Plus Chemainus Inn Hotel
Best Western Plus Chemainus Inn Chemainus
Best Western Plus Chemainus Inn Hotel Chemainus
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Alcohol isn't served at Best Western Plus Chemainus Inn.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
