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Hotel Roma

4.0 star property
4-star hotel near Basilica of Santa Maria Novella

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Photo gallery for Hotel Roma

Exterior
Point of interest
Front of property - evening/night
Classic Triple Room
Daily buffet breakfast (EUR 15 per person)
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Piazza Santa Maria Novella 8, Florence, FI, 50123
  • Popular LocationBasilica of Santa Maria Novella3 min walk
  • Popular LocationCathedral of Santa Maria del Fiore8 min walk
  • Popular LocationUffizi Gallery11 min walk
  • AirportFlorence (FLR-Peretola)23 min drive

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, View

Double Room, View | View from room

Double Room, View

  • 17 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Double or Twin Room, 2 Bedrooms, Connecting Rooms

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Double or Twin Room, 2 Bedrooms, Connecting Rooms

  • 16 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Annex Building (High floor, no lift)

Double or Twin Room, Annex Building (High floor, no lift)

Double or Twin Room, Annex Building (High floor, no lift)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Economy Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Economy Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Restaurant
25hours Hotel Florence Piazza San Paolino
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (370)
The price is CA $569
per night
CA $647 total
includes taxes & fees
31 May - 1 Jun
25hours Hotel Florence Piazza San Paolino

About the area

Florence

Central Florence getaway .You'll be steps from Basilica of Santa Maria Novella and within a 10-minute walk of Florence Baptistery with a stay at this Duomo hotel. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within half a mile (1 km).

What's nearby

  • Basilica of Santa Maria Novella - 3 min walk
  • Cathedral of Santa Maria del Fiore - 8 min walk
  • Ponte Vecchio - 8 min walk
  • Palazzo Vecchio - 10 min walk
  • Uffizi Gallery - 11 min walk

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • Buca Mario - 1 min walk
  • Cantinetta Antinori restaurant Florence - 3 min walk
  • Banki Ramen - 2 min walk
  • Fiddler's Elbow - 1 min walk
  • Hotel Croce di Malta - 2 min walk

About this property

Hotel Roma

4-star hotel near Basilica of Santa Maria Novella
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service.

WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at Hotel Roma. Parking is available for a fee.

  • 1 building
  • 57 guestrooms or units
  • 6 levels
  • Built in 1700
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Roma offers 57 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Norwegian, Spanish

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (EUR 28 per day; includes in/out privileges)
  • Onsite parking options include a garage
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 for adults and EUR 5 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 5 for children
  • Covered valet parking fee: EUR 28 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Roma
Hotel Roma Florence
Roma Florence
Roma Hotel
Hotel Roma Hotel
Hotel Roma Florence
Hotel Roma Hotel Florence

Hotel Roma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 494 reviews" "
Rating 8 - Good. 170 out of 494 reviews" "
Rating 6 - Okay. 55 out of 494 reviews" "
Rating 4 - Poor. 18 out of 494 reviews" "
Rating 2 - Terrible. 8 out of 494 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Stayed 3 nights in Feb 2024

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful
The people at the front desk were sweet and friendly. Room was very clean. Would stay there again.
Minibar TV and desk
Two twins option
Bathroom
Bathroom
Stayed 5 nights in Nov 2023

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This place was TERRIBLE - Dogs barking all night and staff refused to call police. Front desk staff was super rude with Lucci throwing the keys at me instead of handing them over. Do not stay here.
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Florence is nice, hotel needs improvement.
Pros: Centrally located. Good maid service. Morning staff was very helpfull. Cons: Very warm room. Informed front desk. We were told to open the windows because the AC was closed. Unfortunately, it was noisy and a swarm of mosquitos entered and stung us continously. Pillows were very unconfortably thin and hard. We asked for more pillows but were told to use the ones in the closet, which were also very bad.
Stayed 3 nights in Oct 2023

2/10 Terrible

Caroline

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at many hotels across Italy and spent good money on this one because of the rating. Dirty with extremely uncomfortable mattresses. My VIP was a beautiful bottle of wine with two disgustingly dirty wine glasses. Location is 10/10 but the hotel my sister stayed at down the street was clean and much better and cheaper.
Stayed 2 nights in Oct 2023

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train Santa maria Novella station. Walking distance to EVERYTHING in Florence. Nice safe area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in top location. So close to train station and beautiful piazza ! Lots of food options near and close to all the sights of Florence! Wish we had a few nights more to enjoy the area.
Stayed 1 night in Sep 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service, room comfort
Read the fine print ;)
I believe some of the one star reviews are from a mismatched expectation and experience, due largely to the hotel advertising rooms that don’t match all of their offerings. Hopefully the hotel clarifies their room differences so guests will not be disappointed by the rooms, as personally I wouldn’t have paid the premium price here to stay in a classic room. I’ll try to share all my facts so that if you book you can best prepare for a great stay . Very cordial and polite staff who do their best to accommodate you, but you may be very unhappy if you end up booked in a nonrenovated room and there is no chance to change. It is important to know that the majority of photos (hardwood floors, white comforters, walk in showers) are of their newly renovated “modern” rooms, but you may land in a “classic” room instead. I recommend contacting the hotel in advance to confirm room assignment if this matters to you. The classic rooms are not renovated- tubs, carpet, yellow covers. We were initially checked into a “classic” and the ac did not work well to control the humidity. when I realized at 1130 pm there was NO blanket, the gentleman manning the front desk empathized with me but could not (would not?) leave his post to get a blanket. Between the damp, the cold, and the carpet, we woke up with runny noses and allergies. I look for hotels with hard floors for this reason. In the morning the staff was quick to move us into a modern room. These have the hardwood floors, thin down coverl
Stayed 3 nights in Sep 2023

10/10 Excellent

Gohar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good walking distance to the train station, Uffizi galery, Academia and many other attractions and restaurants. I would stay there again, the ambiance is very stylish!
Stayed 1 night in Aug 2023

8/10 Good

MASSIMO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not many options - every restaurant was the exact same
Stayed 3 nights in Aug 2023