Book Cheap Hotels in El Batey

"The pool was very nice "

"Folks were very nice overall clean and tidy. "

"I Love this place outside the room but that's how it has been for the 24 years I have been going! I hope it would have gotten better but they don't care because there was not one empty room in the place because of the Canadian omission from Cuba. I was sad service was lacking. Too many people and getting a glass of water with your meal was a project. The restaurant reservations unless you were on line by 8 am scoring a spot at a reasonable time was not possible. The buffet was good as usual for all inclusive. The grounds are beautiful and the pools and bars are great. The rooms like I said well... No hot water for 5 of 6 days. Zero water pressure it trickled on you. No one cared. Air Conditioning said 20 degrees but slept sweating with no blankets every night. They came to room and show you it said 20 but it should be freezing if that was true. Asked to have sheets changed due to bites all over our bodies never done. 2 nice housekeepers came a midnight to help us out on a request we asked for at 2pm. Still itching 😩. No security lock on front door. No live TV had to use apps. The free Internet was good for all those people. Safe was free now which was great. Access to my favorite beach was through Select Area. Green flag almost every day was awesome. No beach chairs even with Chair police who were useless.They allowed towels with no bodies for long hours. Beach towels cheap now and always damp. The rooms need TLC and more beach chairs a must & Ceiling fans a must. "

"Didn't partake in the pool..."

"I don’t know if you could call this a Spa in the real sense of the word. I never did see the steam room or Sauna The room was very outdated & the furniture not very clean"

"When we arrived, they gave us the wrong Broom. We paid for the penthouse, suite and got a two bedroom suite. That was not a penthouse. We were so tired. We don’t tried to deal with it the next day. Also, there was no water in the suite, the oven did not work, they were not enough towels, and the bedsheets in the second bedroom smelt like they were left in the washing machine too long. The next day, I asked for compensation or to be paid back the difference from the Penthouse suite which I booked, and the two bedroom sweet, which we were placed in. The manager said that he would directly put back the 30 USD difference on my visa. That was almost 2 weeks ago and I have received nothing back. Also, as we were driving away, they messaged me and asked us if we had taken beach towels out of the suite that we’re missing. Of course we didn’t even use beach towels, or pool towels because we arrived at 630 P.M. exhausted after a 15 hour flight. I’m really disappointed that the manager, who have spoken to three times now still has not refunded me or made any effort to compensate me for our troubles, and overpayment as I say, it was obvious at the suite was not ready to receive us. And that they did not have the Penthouse, which I paid for ready or available. I would like the return of the 30 USD on my credit card immediately."