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Hotel Rapallo

4.0 star property
4-star hotel near Piazza di Santa Maria Novella

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Photo gallery for Hotel Rapallo

Front of property
Balcony
Free daily cooked-to-order breakfast
Premium bedding, down comforters, free minibar items, in-room safe
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Via Di Santa Caterina D Alessandria 7, Florence, FI, 50129
  • Place, Gallery of the Academy of Florence
    ‪6 min walk‬
  • Place, Fortezza da Basso
    ‪6 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, free minibar items, in-room safe

Classic Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, Terrace, City View

Premium bedding, down comforters, free minibar items, in-room safe

Double or Twin Room, Terrace, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Terrace, City View

Premium bedding, down comforters, free minibar items, in-room safe

Double Room Single Use, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Premium bedding, down comforters, free minibar items, in-room safe

Classic Double Room

9.6 out of 10
Exceptional
(41 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Florence

Heart of Florence.Within a 15-minute walk of this Historic Centre of Florence hotel, you'll find Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. Ponte Vecchio and Uffizi Gallery are also within 2 miles (3 km).

What's nearby

  • Gallery of the Academy of Florence - 6 min walk - 0.6 km
  • Fortezza da Basso - 6 min walk - 0.6 km
  • Central Market - 7 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Piazza di Santa Maria Novella - 11 min walk - 1.0 km

Getting around

  • Strozzi - Fallaci Tram Stop - 6 min walk
  • Florence Santa Maria Novella Station - 12 min walk
  • Florence Airport, Peretola (FLR) - 9 min drive

Restaurants

  • ‪Base V Juicery - ‬3 min walk
  • ‪Caffè Rainer - ‬2 min walk
  • ‪Mirò - ‬6 min walk
  • ‪Fuoco Matto - ‬3 min walk
  • ‪Nab Firenze - ‬4 min walk

About this property

Hotel Rapallo

4-star hotel near Piazza di Santa Maria Novella
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rapallo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 1800
  • Cooked-to-order breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Rapallo offers 26 accommodations with minibars (stocked with some free items) and minibars. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 35 per day; includes in/out privileges)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 26-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 35 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rapallo
Hotel Rapallo Florence
Rapallo Florence
Rapallo Hotel
Hotel Rapallo Hotel
Hotel Rapallo Florence
Hotel Rapallo Hotel Florence

Hotel Rapallo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1001 reviews
Rating 8 - Good. 151 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

MARY, CLARKSTON

Stayed 3 nights in Oct 2025

10/10 Excellent

Lewanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, room size generous, all amenities clean and lovely. Breakfast omelette and expresso, perfect!
Stayed 3 nights in Dec 2025

10/10 Excellent

Nemanja, Linden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, you can walk to all major attractions, staff was fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Zhaohui, Fremont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Nov 2025

8/10 Good

Francia

Liked: Cleanliness, staff & service, amenities
Recepción y cocina muy amables, tal vez la limpieza no fue excelente y las condiciones de la propiedad para ser 4 estrellas no eran óptimas.
Stayed 3 nights in Nov 2025

6/10 Okay

Anita

TV didn’t work
Stayed 5 nights in Nov 2025

6/10 Okay

Matthew, APO

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Hotel itself was very nice and the front desk staff and bartender were great. However, there are a couple issues with this place. First, the shower situation was not great. The water was either scalding hot or ice cold with some periods where it was just right. Did not make for an easy shower. Second, the hairdryer only worked for 2 min then stopped (wife not happy). Last the breakfast person was not welcoming at all and seemed extremely disgruntled. Not what you want first thing in the morning! Overall I probably would not stay at this place again unless they fix the shower situation. Oh and be warned the street noise is a bit much but expect for this area of town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine, Chandler

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good hotel, very clean and the staff was top notch. Everything is a 20 minute walk from this hotel so it made it convenient.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and welcoming!
Stayed 1 night in Oct 2025

10/10 Excellent

Lizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

Great breakfast! Darling boutique hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel on our 3 country tour of Europe!! Fantastic!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Ann L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel. Free breakfast was very good. Easy 15-20 minute walk to major attractions
Stayed 2 nights in Aug 2025

10/10 Excellent

SARA, Guatemala

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We love the coziness off the hotel and the staff and the owner were great help.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was fantastic. Service was excellent. Room was clean. Breakfast included was phenomenal. Walking distance to everything I wanted to do.
Stayed 3 nights in Jun 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel and friendly and helpful staff
Stayed 2 nights in Jun 2025

4/10 Poor

Sepideh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our experience at this hotel in Florence was deeply disappointing and far from what you'd expect of a supposed four-star establishment. The hotel is located in a very bad neighborhood—so much so that they lock the front doors after 10 p.m. for security. The building itself is extremely old and clearly neglected, with visible signs that it desperately needs repainting or perhaps even structural repairs. The dining room was shockingly small, unable to accommodate all guests at once. We were asked to schedule our breakfast time and given only a half-hour window to eat and leave. Because of the cramped layout and the lack of a proper barrier between the entrance and the dining area, flies were everywhere—making it impossible to eat anything that wasn’t completely covered. The rooms were equally underwhelming. On the first night, we were given such a tiny room that we couldn’t even fit our two suitcases. After complaining, we were moved to a slightly better room, but even that lacked proper ventilation. The shower was a safety hazard: the water temperature fluctuated wildly, suddenly turning scalding hot or ice cold. My boyfriend even burned his skin due to this issue. Frankly, there is nothing remotely four-star about this hotel—except the staff. The employees were kind, professional, and went above and beyond to try and make our stay more comfortable. Unfortunately, their efforts were no match for the hotel's many serious flaws. We give this hotel 2 star, just because of staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best service ever! They went above and beyond. A true boutique hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive and rooms were very clean and comfortable. Only a short walk to city centre. Excellent value.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved this hotel. Lovely, clean, quiet and in a great location. We would definitely stay here again. The staff were the kindest people and truly engaged with you. Multilingual and worldly. Thank you all and hope to see you again! Ciao benvenuto!
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blah
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property! We appreciated how clean the facilities were and how amazingly attentive the staff was to our every need.
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025