Book a hotel near Franciacorta Outlet Village, Rodengo-Saiano

"We felt mislead by the pictures on Expedia. It looked amazing and it said it was a 4 star resort. It was neither. We literally looked for other hotels to move to in the middle of the night because they had a pool party that was so noisy. The room was absolutely horrendous. The suite had two levels. The living floor’s ac did not work and they could not fix it. The lower level felt like a dungeon. The only positive is that the front desk people (we dealt with two) were nice and tried their best. It felt like they were alone in there. We did not see any other staff at all. Overall, We had a horrible experience there and we absolutely feel mislead and robbed of our money. "

"Vittorio and Francesca are wonderful and welcoming hosts, willing to assist us in every way possible, always trying to make us feel well. Comfortable and cozy location. "

"The first person reception operator was very helpful when we called to say we would be late, but when we arrived at 11 pm we were unsure of the door to enter on the building across the street from the main hotel. the night operator could not help us in English. this person hung up on us because we had trouble communicating in Italian that we were confused and The first person was very helpful when we called to say we would be late, but the night operator could not help us in English. could not find our room. We eventually opened the unlocked door that seemed like a residence and found our room number inside. We also left clothing behind and they could not find it."

"Was good"