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Hey Lou Hotel Frankfurt Airport

3.0 star property
3-star hotel with a free airport shuttle, connected to the airport

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Dinner served, Regional cuisine, garden views
Standard Single Room, 1 Single Bed, Non Smoking
Shower, free toiletries, hair dryer, towels
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Restaurant
  • BarBarBar

Explore the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451
  • AirportFrankfurt (FRA-Frankfurt Intl.)8 min drive
  • Popular LocationThe Squaire12 min drive
  • Popular LocationDeutsche Bank Park13 min drive
  • Popular LocationJahrhunderthalle14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 1 Bedroom, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room
ACHAT Hotel Frankfurt Airport
Free airport shuttle
Pet-friendly
Parking included
Free WiFi
3.7 out of 5, Good, (668)
The price is CA $81
per night
CA $86 total
includes taxes & fees
25 May - 26 May
ACHAT Hotel Frankfurt Airport

About the area

Kelsterbach

On river.You'll be within 9 miles (15 km) of The Squaire and 12 miles (20 km) of Deutsche Bank Park. Financial District and Jahrhunderthalle are within 16 miles (25 km).

What's nearby

  • The Squaire - 12 min drive
  • Deutsche Bank Park - 13 min drive
  • Jahrhunderthalle - 14 min drive
  • Frankfurt Trade Fair - 16 min drive
  • Skyline Plaza - 16 min drive

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Nordenstadt Stolberger Straße Bus Stop - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • Congresium Conference&Event Center - 8 min walk
  • Uferbar - 15 min drive
  • Wassercraftwerk - Die Hausbrauerei - 1 min walk
  • NH Frankfurt Airport West - 5 min drive
  • Schützenhaus - 5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

3-star hotel with a free airport shuttle, connected to the airport
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 3-star Kelsterbach hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1421 sq ft of conference space
  • 132 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6:00 AM - 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 22.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Hiking/biking trails

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.95 per person
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars and is displayed on this page as 3 stars.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 256 out of 592 reviews" "
Rating 8 - Good. 211 out of 592 reviews" "
Rating 6 - Okay. 73 out of 592 reviews" "
Rating 4 - Poor. 32 out of 592 reviews" "
Rating 2 - Terrible. 20 out of 592 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

C O A

Stayed 1 night in Feb 2024

8/10 Good

Nadja, Perry

Stayed 1 night in Feb 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness
The property is very clean, the rooms are small but adequate. There was no fridge in the room. Breakfast was decent but the price of €20 was way too much for the selection. The service during breakfast was poor, empty dishes were not refilled, no fresh fruit at all. There was a bowl of canned fruit salad! Maybe €10 would be a more fitting charge. We have been in many hotels where they charges €20 per person for breakfast but the selection was double or triple of what this hotel offered including custom made things like omelets for example. The shuttle only runs part of the day, no shuttle service after 10:30 am yet check out is noon and there flights later in the day.
Stayed 1 night in Jan 2024

10/10 Excellent

Oleksandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, breakfast could be better and time of free transfer from/to airport can be longer (I used taxi at 22.45)
Stayed 1 night in Jan 2024

6/10 Okay

Patrick, Ealing

Disliked: Cleanliness
Not
Stayed 2 nights in Jan 2024

8/10 Good

Douglas, Falls Church

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel advertises that it was 8 minutes away from the Frankfurt airport. Unfortunately it is a completely different city closer to 20 minutes from the Frankfurt airport. I needed it for a stopover so I would have preferred to be closer to the airport than having to pay €40 to get to the hotel when I arrived since transportation is limited.
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great but the hotel location was sadly lacking. Industrial area... didnt match advertising.
Stayed 1 night in Dec 2023

10/10 Excellent

Lukas

Stayed 1 night in Dec 2023

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023