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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
3-star eco-certified hotel near Jacques Cartier Park

Choose dates to view prices

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Exterior
Standard Room, 1 King Bed, Refrigerator, River View
View from room
Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Canadian Museum of History
    ‪5 min walk‬
  • Parliament Hill
    ‪3 min drive‬
  • Casino du Lac Leamy
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Gatineau

Hull stay.Within a 10-minute walk of this Hull hotel, you'll find Jacques Cartier Park and Canadian Museum of History. Maison du velo and Notre-Dame Cathedral Basilica are also within 2 miles (3 km).

What's nearby

  • Canadian Museum of History - 5 min walk - 0.5 km
  • National Gallery of Canada - 15 min walk - 1.3 km
  • Byward Market Square - 18 min walk - 1.6 km
  • Parliament Hill - 3 min drive - 2.2 km
  • Casino du Lac Leamy - 4 min drive - 3.3 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Rôtisserie St-Hubert - ‬5 min walk
  • ‪Elegant Chinese Food - Place du Centre - ‬13 min walk
  • ‪Café Vérité Inc - ‬6 min walk
  • ‪La P'tite Epicerie du Quartier - ‬5 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

3-star eco-certified hotel near Jacques Cartier Park
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Gatineau-Ottawa Downtown. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatineau hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 9 levels
  • 386 sq m of conference space
  • Built in 1965
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 15 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number 2023-11-30, 575492

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 353 out of 1009 reviews
Rating 8 - Good. 300 out of 1009 reviews
Rating 6 - Okay. 167 out of 1009 reviews
Rating 4 - Poor. 92 out of 1009 reviews
Rating 2 - Terrible. 97 out of 1009 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Gurjot, Nepean

Stayed 1 night in Apr 2025

6/10 Okay

Mike

Disliked: Property conditions & facilities
No parking. Hotel is old. But if you need a room it’s available.
Stayed 1 night in Apr 2025

10/10 Excellent

Josee

Stayed 2 nights in Mar 2025

10/10 Excellent

nancy

Travelled with family
Liked: Amenities, property conditions & facilities
friendly staff !! very convenient location large quiet room with a nice water view … good coffee in the lobby
Stayed 2 nights in Mar 2025

8/10 Good

Khen

Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Chambre parfaite et employé parfait merci beaucoup

Tout est parfait merci beaucoup
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great kitchenette!

We had a kitchenette and it was perfect!!! Love the convenient location. Parking was only dicey one night as there were many large/long trucks.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aladdin, Kenner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Aladdin, Kenner

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have had a great experience at this hotel. Staff was amazing, room clean and everything was just great. We will chose again Best Western. Thanks!
Stayed 2 nights in Mar 2025

8/10 Good

Myra-Claude

Stayed 1 night in Mar 2025

8/10 Good

Virgilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could be difficult to find
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Winterlude Delight

We had another good stay at this property. It’s our goto spot for Winterlude. Only concern was the elevator was out of order one morning and required us to walk down and back up 8 stories for breakfast. Despite this random issue, we will continue to use this each family day weekend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Trevor

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hockey tournament and a bunch of teenagers took over the pool, were partying loudly, going back and forth to each other's rooms until 3am, and trying to open our door. Obviously they were drunk. My wife had to open the door and ask them to quiet down.
Stayed 1 night in Feb 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

david

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were all really pleasant and helpful
Stayed 1 night in Feb 2025

2/10 Terrible

Jeannette

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy hotel, staff is miserable!
Stayed 18 nights in Jan 2025

4/10 Poor

Adam, Sudbury

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid up front through Expedia and was charged again at the property. Many attempts to get a refund on the double payment over the course of two months failed (in person, phone and email). Very upset and will not stay here again despite the fantastic location
Stayed 1 night in Nov 2024

2/10 Terrible

Josee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Muhammad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay , very friendly ans helpful staff. Building although older, very well kept and a great location. Kitchenette was super and clean and had most of the utensils needed to cook your own meals. The only issue was that the housekeeping staff kept forgetting to leave me coffee for my morning coffee. Not a big deal, they always had some at the front desk.
Stayed 5 nights in Jan 2025

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
good as always, we're regulars
Stayed 1 night in Jan 2025