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Glenstone Lodge

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

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Photo gallery for Glenstone Lodge

Indoor pool, outdoor pool, sun loungers
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
504 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Place, Ober Gatlinburg Aerial Tramway
    ‪8 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Poolside)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Poolside)

8.2 out of 10
Very good
(138 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior)

8.4 out of 10
Very good
(157 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior)

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queens with Balconies

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two Queens with Balconies

8.8 out of 10
Excellent
(110 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior)

8.6 out of 10
Excellent
(69 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for King with Balconies

King with Balconies

King with Balconies

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace

8.4 out of 10
Very good
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Gatlinburg

Heart of Gatlinburg.You'll find Gatlinburg Convention Center and Gatlinburg SkyPark within a 15-minute walk of this Gatlinburg hotel. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 6 min walk - 0.6 km
  • Ober Gatlinburg Aerial Tramway - 8 min walk - 0.7 km
  • Gatlinburg SkyPark - 11 min walk - 1.0 km
  • Anakeesta - 14 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬9 min walk
  • ‪Puckers Sports Bar - ‬10 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Crockett's Breakfast Camp - ‬13 min walk

About this property

Glenstone Lodge

3.5-star hotel near Great Smoky Mountains National Park
Glenstone Lodge offers its guests an indoor pool and an outdoor pool. There's a restaurant on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Glenstone Lodge. Free self parking is available.

This 3.5-star Gatlinburg hotel is smoke free.

  • 216 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 12 for adults and USD 12 to 12 for children
  • A restaurant

Things to do

  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 23 2026 to February 25 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 to 12.00 for adults, and USD 12.00 to 12.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Glenstone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1319 out of 2487 reviews
Rating 8 - Good. 674 out of 2487 reviews
Rating 6 - Okay. 292 out of 2487 reviews
Rating 4 - Poor. 121 out of 2487 reviews
Rating 2 - Terrible. 81 out of 2487 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Stacey

Stayed 4 nights in Dec 2025

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness
We had a room in the 3rd floor. Located at the back of the hotel ( right outside the door by the pool). Overall very clean and daily room service ( beds made & new towels). Located a couple blocks up from parkway! Trolly stops right out front on a schedule! Very friendly staff! This is an older hotel with updates.
Stayed 4 nights in Dec 2025

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was fun and stress-free. Check-in was simple, checkout just as well, the pool was very clean and fun! Restaurant was nice for the night we didn't want to go out. Will definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Becky was super friendly and helpful! Easy peasy to check in and get info.
Stayed 2 nights in Nov 2025

2/10 Terrible

Amy

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was neglected, worn and way overdue for repairs and updates. The carpet was ripped, curtain ripped, there was multiple holes in the door where they had changed out many locks, the baseboards were nasty and just did not feel comfortable walking on the floors. The room was next to the inside pool. They do not have a handle on their humidity control therefore the room was humid, uncomfortable and every metal piece in the room was rusted. There was no barrier for the noisey pool from morning until 11 p.m. so there was hardly any peace and quiet. This room never should have been given to any guest at all but shut down for it to be completely renovated. I will say there were a few positives, the location was prime, the pool area was kept with nice landscaping, the lobby was well kept and lobby bathrooms were clean. The cafe had delicious food and good variety. The night and morning staff were very kind and courteous. However, do not eat the breakfast buffet (no it is not free) it was the worst breakfast we have ever had a lodge or hotel. Many others were complaining as well. We will not be staying here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric, Alsip

Stayed 5 nights in Nov 2025

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, staff was nice and polite John I believe was his name! the only knock I have is I waited over an hour at the restaurant for 1 pizza but they refunded it and gave me the pizza anyway so I’m not to mad about it! Would definitely stay again and everything is a 5-15 minute walk from there!
Stayed 3 nights in Nov 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at this hotel! Loved that it was walkable distance to lots of shops and restaurants, with abundant parking. Clean, comfy rooms and friendly staff.
Stayed 4 nights in Nov 2025

8/10 Good

stephen

Stayed 2 nights in Nov 2025

10/10 Excellent

Changbin

Stayed 1 night in Nov 2025

10/10 Excellent

Rafael

Stayed 2 nights in Nov 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Checked into room 348 and there were bugs everywhere. Killed 2 small roaches immediately, and they were on the wall and carpet, and then multiple bugs were on the dresser and the base of the TV stand. Called the front desk, and because we booked through Expedia they couldn’t do a partial refund or any compensation, all they could do was move us to a different room. We had to move all our luggage ourselves with no assistance from staff. No food option for breakfast, be prepared to drive at least 10 minutes to get breakfast if you need to eat before 8am (we were here for soccer tournament). Staff was friendly, but kept saying the bugs were due to former guests leaving doors open. There is just no way that many bugs (over 12 total) came into a room because of a door being open by a prior guest; we didn’t even check in until after 8pm. The new room was very musty and damp, too. The rooms should be adequately checked and cleared by housekeeping and staff prior to check-in to avoid experiences like we had. Would not stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and stay was wonderful!
Stayed 2 nights in Nov 2025

4/10 Poor

Venkata

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Age old rooms very bad maintenance only good thing is near to shopping
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and everyone was so nice. If we needed something they did it right then. Very pleased with our stay. It has everything you need it also has a restaurant in the lobby.
Stayed 4 nights in Nov 2025

6/10 Okay

Kaylee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition, the hotel was clean, but we stayed in the area where the pool was and the room was so humid, it felt like getting into a wet bed, putting on wet clothes, etc.
Stayed 4 nights in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable. Clean! Staff was very helpful and courteous
Stayed 4 nights in Oct 2025

8/10 Good

Elaine F

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff at a reasonable price!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jacquelin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Loved the different options they had within the property. Loved the buffet on Sunday, wished they had that option every day.
Stayed 2 nights in Oct 2025

8/10 Good

Devinder

Stayed 2 nights in Oct 2025

2/10 Terrible

Sumit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst stay ever. Took the pool side room, having taken from Expedia, they gave a room in front of rock (no pool visible). Extremely Humid, smelled the whole time, terrible room amenities. I came back from the outing and found wheel of my suitcase broken. It smelled so bad, TV remote had no battery, and in addition- It says Breakfast available ( just so you know it’s not included)- like if you don’t wanna provide, maybe don’t say anything. Worst stay ever- never booking thru Expedia again- they discriminated the whole time
Stayed 2 nights in Oct 2025

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was very clean. There were some things that could be addressed as far as some of the paint in the bathroom and the Bottom of the tub was discolored and kind of ugly. You could hear everything from the room next-door. Overall, it was a nice stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with group
The staff went above and beyond. Older but very clean and well kept. Already booked again!
Stayed 1 night in Nov 2025