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Balbi Hotel

2.0 star property
Hotel near Port of Genoa Cruise Ship Terminal in Genoa

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Photo gallery for Balbi Hotel

Fireplace
Staircase
Restaurant
Down comforters, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
Via Balbi 21 int 3, Genoa, GE, 16126
  • Place, Aquarium of Genoa
    ‪9 min walk‬
  • Place, Old Port
    ‪11 min walk‬
  • Place, Port of Genoa Cruise Ship Terminal
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪9 min drive‬

Room options

View all photos for Single Room

Down comforters, in-room safe, desk, iron/ironing board

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Down comforters, in-room safe, desk, iron/ironing board

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Down comforters, in-room safe, desk, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Quadruple Room

Down comforters, in-room safe, desk, iron/ironing board

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Room

Down comforters, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 5 Twin Beds

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, iron/ironing board

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Genoa

Heart of Genoa.With a stay at this Centro Est hotel, you'll be steps from Royal Palace and University of Genoa. Piazza Principe and Christopher Columbus Monument are also within half a mile (1 km).

What's nearby

  • Piazza Principe - 2 min walk - 0.2 km
  • Aquarium of Genoa - 9 min walk - 0.8 km
  • Old Port - 11 min walk - 1.0 km
  • Genoa Port Center - 11 min walk - 1.0 km
  • Port of Genoa Cruise Ship Terminal - 11 min walk - 1.0 km

Getting around

  • Genoa Piazza Principe Station - 4 min walk
  • Cristoforo Colombo Airport (GOA) - 15 min drive

Restaurants

  • ‪CaFHeIn - ‬2 min walk
  • ‪E Prie de Mä - ‬1 min walk
  • ‪Trattoria da Mario - ‬5 min walk
  • ‪Mokà Café - ‬3 min walk
  • ‪HB Cafè - ‬1 min walk

About this property

Balbi Hotel

Hotel near Port of Genoa Cruise Ship Terminal in Genoa
As a guest of Balbi Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Balbi Hotel also features concierge services, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this Genoa hotel.

  • 1 floor
  • 13 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room
Balbi Hotel offers 13 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 23 per day); reservations required
  • Self parking on site (EUR 23 per night)

Things to do

  • TV in common areas

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cribs (infant beds) are available for EUR 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 23 per night
  • Nearby parking fee: EUR 23 per day (492 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.00 per night
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 01247250994
This property accepts major credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 01247250994. This property accepts major credit cards, Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT010025A1LHIZU9TZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Balbi Genoa
Balbi Hotel
Balbi Hotel Genoa
Hotel Balbi
Balbi Hotel Hotel
Balbi Hotel Genoa
Balbi Hotel Hotel Genoa

Balbi Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 129 reviews
Rating 8 - Good. 44 out of 129 reviews
Rating 6 - Okay. 25 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could only stay one night, but we enjoyed our stay. The staff was super friendly and helpful with recommending what to see on one afternoon, and with a restaurant for dinner. It's super convenient that it's only a few minutes from the train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher Haydn

Liked: Cleanliness, staff & service, room comfort

Great location

Basic room, comfy bed, friendly staff, very close to main train station. Perfect for what I needed for a one night stay.
Stayed 1 night in May 2025

10/10 Excellent

AKANE, 00000000000

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Clark was kind and directed me to the cosy restaurant nearby. The room has a bus tub. Great start of my long time journey.
Stayed 1 night in Apr 2025

10/10 Excellent

Coleton

Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Dec 2024

10/10 Excellent

Riccardo, Paratico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo in pieno centro storico, consigliatissimo
Stayed 8 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location and price. Room comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super and understanding of my arrival issues. They are excellent and very kind hosts. I would recommend Hotel Balbi.
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, amazing service from staff very helpful with any questions i had and offering suggestions of things to see and do
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincenzo

Stayed 1 night in Feb 2024

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

O

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good find

Room clean with standard amenities located very close to the train station. Owners very friendly and helped put my passport my suitcase when I left it behind by accident!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - not too far from the Pincipe station but not too close to the crowd. Room and bathroom simple and clean, very high ceiling makes it feel comfortable. Staff (may be owners) very friendly. Only downside - located 2 floors up the stairs (very long ones) with no elevator, not recommended for those with leg/knee problems with heavy luggage.
Stayed 1 night in Sep 2019

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not for old people

Nowhere did Expedia say that the Balbi Hotel is on the third floor of an old building without elevator. We had to climb 53 steps with our luggage. We were exhausted when we arrived at the desk.
Stayed 2 nights in Jun 2018

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Marcia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an excellent location, very close to the train station and the historic area of Genoa. John was extremely friendly and helpful and gave us great recommendations for food in the area. The room was very bare bones, but clean.
Stayed 3 nights in May 2018

6/10 Okay

Joseph W, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train station

6/10 Okay

Troy

Parking is an issue and many stairs to climb

6/10 Okay

Lauren, Naples

Disliked: Property conditions & facilities, room comfort

Close to train station

Beds were not the most comfortable, but we were very close to the train station and the waterfront. Some restaurants nearby.

8/10 Good

rina, sf

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

decent hotel for the price

over all ok but no bolt lock on door

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff

This hotel is conveniently located a 5 minute walk from the train station and across the street from the Royal Palace Museum (which is awesome). It's one of the few hotels where the reception desk was open after 7:00. Bathroom was small but room was spacious, with a window overlooking the street. Very friendly staff! They were quite helpful showing us around and watching our bags after checkout.