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Ascott Gurney Penang

4.0 star property
Family-friendly 4-star hotel near Gurney Drive

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Photo gallery for Ascott Gurney Penang

Front of property - evening/night
Private kitchen
One Bedroom Executive Seaview
Reception
2 outdoor pools, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Gurney Drive
    ‪2 min walk‬
  • Gurney Plaza
    ‪17 min walk‬
  • KOMTAR
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Premier Twin City View

1 bedroom, premium bedding, down comforters, in-room safe

Studio Premier Twin City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Twin City View

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Studio Twin City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Executive Seaview

One Bedroom Executive Seaview

One Bedroom Executive Seaview

  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King City View

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Studio King City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

1 bedroom, premium bedding, down comforters, in-room safe

1 Bedroom Premier Sea View

  • 59 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King City View

32-inch Smart TV with satellite channels, TV

Studio Premier King City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier Sea View

1 bedroom, premium bedding, down comforters, in-room safe

2 Bedroom Premier Sea View

  • 107 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Front of property

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CA $112 total
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About the area

George Town

City center retreat .At this Downtown George Town hotel, you'll be within a 5-minute walk of Gurney Drive and Gleneagles Penang Medical Centre. Wat Chaiya Mangkalaram and Dhammikarama Burmese Buddhist Temple are also within half a mile (1 km).

What's nearby

  • Gurney Drive - 2 min walk - 0.2 km
  • Gleneagles Penang Medical Centre - 3 min walk - 0.3 km
  • Gurney Plaza - 17 min walk - 1.5 km
  • Penang Times Square - 3 min drive - 2.3 km
  • KOMTAR - 4 min drive - 2.7 km

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Corner Club - ‬7 min walk
  • ‪Hachiban Izakaya 八番 - ‬4 min walk
  • ‪Cafe' Laurel - ‬5 min walk

About this property

Ascott Gurney Penang

Family-friendly 4-star hotel near Gurney Drive
Ascott Gurney Penang offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Ascott Gurney Penang. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ascott Gurney Penang was completed in February 2022.

This 4-star George Town hotel is smoke free.

  • 271 guestrooms or units
  • 36 levels
  • Meeting rooms
  • 740 sq m of conference space
  • Built in 2000
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ascott Gurney Penang offers 271 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

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Interior entrance

JEN Penang Georgetown by Shangri-La

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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch smart TV with cable/satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system.

A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Ascott Gurney Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 137 out of 185 reviews
Rating 8 - Good. 35 out of 185 reviews
Rating 6 - Okay. 7 out of 185 reviews
Rating 4 - Poor. 6 out of 185 reviews
Rating 2 - Terrible. 0 out of 185 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jize

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the infinity pool and free upgrade to a suite, thank you, we enjoyed and will come back again
Stayed 4 nights in Feb 2025

8/10 Good

James

Stayed 4 nights in Feb 2025

10/10 Excellent

anshuman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Feb 2025

4/10 Poor

Devony

Stayed 2 nights in Feb 2025

10/10 Excellent

Choon Bee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was the second time we stayed at the Ascott within a month. We were in Penang for over three weeks to celebrate the Chinese New Year with our family in Penang. We decided to stay here again on the same trip. We like the amenities offered by Ascott such as the in-room washer and dryer, spacious room layout and excellent staff service. We walked to Gurney Plaza shopping mall and avoided the headaches of finding parking in the crowded shopping mall garage. This is a great hotel and we will certainly stay here again in the future.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Yang Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yang Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place for holidays!
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Yang Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a wonderful place to stay, and everything is close by, would love to come back and stay again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Choon Bee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful. Their service was superb and friendly. Once we asked for extra towels and we forgot to disable the do-not-disturb switch. Then I suddenly realized that and looked out the peek hole, and was astonished to find the room service staff standing patiently waiting for me. I was very apologetic and very grateful for their dedication. The view from our room was excellent. The only setback from our experience was the parking: (1) we had to go to the reception to validate the parking pass every time we were leaving the parking garage. Sometimes there was a line at the reception and we had to wait for other guests to check in to the hotel before the staff could validate our parking pass. That wasn't a good way to get out of the garage, and a problem if you are on a time crunch. (2) If you park in the multistorey garage instead of the basement, you will have to drive up the multilevel spiral ramp untill you get to the top floor to park. You just go round and round nonstop until you reach the top. The spiral ramp is not very wide so we were worried about scratching our vehicle going up or down the ramp. In general, it was a pretty good hotel and we appreciated the space in our room and the washer/dryer that were inside the room. We would stay here again despite the parking inconvenience that was described above.
Stayed 7 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
4 nights over CNY
Stayed 4 nights in Jan 2025

10/10 Excellent

Rohini

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shops in the mall next door was convenient. Not walkable to major attractions. Had to use Grab always.
Stayed 5 nights in Jan 2025

10/10 Excellent

Narinder Singh Sidhu

Stayed 2 nights in Jan 2025

10/10 Excellent

Henry

Stayed 1 night in Oct 2024

10/10 Excellent

Riaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, overall nice facility , friendly and helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tee Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very convenient to get to everything around Georgetown. Easy to get transportation, good coffee and food options attached with a mini-mart for essentials.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jan 2025

8/10 Good

Amani

Stayed 3 nights in Jan 2025

8/10 Good

Dennis Keng Kwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome, spacious room, on the 36th flr. Near to go anywhere by Grab. Staffs are friendly, enjoy our stay
Stayed 1 night in Dec 2024