Heart of George Town
A stay at this Downtown George Town hotel places you steps from KOMTAR and within a 5-minute walk of 1st Avenue Mall. Prangin Mall is 0.5 mi (0.8 km) away.
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool, kid-friendly dining, and in-room childcare. Enjoy the 24-hour health club and perks like free self parking and a free beach shuttle.
Free Internet, LED TVs
The 443 guestrooms offer free WiFi and free wired Internet, LED TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include 24-hour room service, down comforters, and free bottled water.
Hotel Jen Penang by Shangri-La offers its guests an outdoor pool, a children's pool, a 24-hour health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Jen Penang by Shangri-La. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star George Town hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Hotel Jen Penang by Shangri-La offers 443 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This George Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Cafe Jen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Lobby Lounge - This café specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.