Serrazul Hotel

Property class: 4
Family-friendly 4-star hotel near Gramado Central Avenue

Choose dates to view prices

Photo gallery for Serrazul Hotel

An outdoor patio with tables and chairs, string lights, and umbrellas.
A spacious living room with a high ceiling and wooden beams, featuring a central coffee table, two sofas, and a decorative vase.
A traditional living room with a fireplace, wooden beams, and patterned rugs.
A spa area with a wooden floor, a hot tub, and potted plants.
An indoor swimming pool with a wooden deck, stone walls, and a glass ceiling.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking available

Explore the area

View in a map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Sao Pedro Church
    ‪2 min walk‬
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

Apartamento Vista

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Apartamento

9.0 out of 10
Wonderful
(42 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Gramado

Gramado City Centre stay.At this Gramado City Centre hotel, you'll be well placed to visit Gramado Covered Street and Gramado Central Avenue, both steps away. Orchids Park and Gramado City Hall are also within half a mile (1 km).

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Palace of Festivals - 3 min walk - 0.3 km
  • Rua Torta - 6 min walk - 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬3 min walk
  • ‪Felsen Cervejaria - ‬3 min walk
  • ‪Restaurante Pouso Novo - ‬2 min walk
  • ‪La Birra - ‬1 min walk
  • ‪Campo & Vinho - ‬3 min walk

About this property

Serrazul Hotel

Family-friendly 4-star hotel near Gramado Central Avenue
Serrazul Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Serrazul Hotel. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serrazul Hotel offers 152 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 44 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

How close is Serrazul Hotel to the airport?

Serrazul Hotel is 40.6 mi (86-min drive) away from the Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) airport, the closest popular airport to the property.

How much does it cost to stay at Serrazul Hotel?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on Nov 8, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serrazul Hotel have an airport shuttle?

Airport shuttle services are not available at Serrazul Hotel.

Does Serrazul Hotel offer free breakfast?

Serrazul Hotel offers free buffet breakfast every day from 8 AM to 10:30 AM.

Is there a casino at Serrazul Hotel?

No, there is no casino at this hotel.

What time is check-in at Serrazul Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Serrazul Hotel?

Free parking is not available at this hotel. Valet parking is available for BRL 44 per day.

Does Serrazul Hotel have a pool?

Serrazul Hotel features an indoor pool.

Does Serrazul Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Serrazul Hotel have a spa?

There are no spa services available at this hotel.

How close is Serrazul Hotel to downtown Gramado?

Serrazul Hotel is 0.1 mi away from Gramado.

Serrazul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super nice and helpful. Breakfast is amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orimo hotel
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito café da manhã l
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom. Funcionários mto atenciosos
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reforma muito bem feita. Bom café da manhã. Ouvimos barulho de reforma do próprio hotel pelas manhãs que incomodou bastante.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel no centro da cidade, realmente perto de tudo, de excelente qualidade. Tradicional e totalmente reformado. Quartos amplos, banheiro grande, bom banho. Equipe excelente, ágil e prestativa. Ótimas dependências comuns. Café da manhã muito bom, acima da média. Piscina coberta e climatizada.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima climatização dos ambientes, funcionários educados e gentis assim como limpeza perfeita em todos os recintos. Café da manhã excelente
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
O melhor do hotel é a localização. Perto da rua principal com muitas lojas e restaurantes. Os quartos não estão todos renovados , apenas as suites e ficamos em outro onde azulejos dos banheiros e piso eram da década de 80
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia excelente. Funcionários prestativos, localização privilegiada.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tradicional com localização privilegiada no centro de Gramado. Equipe de atendimento excelente.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pela categoria do hotel, o cafe da manha esta com poucas opcoes.Pela categoria do hotel, o papel higienico deixou a desejar, sem qualidade
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhosa, Não tem melhor localização em Gramado. Quartos magníficos.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um clássico de Gramado. Hotel classudo, salas amplas e bem decoradas, excepcional café da manhã. O quarto está envelhecido, porém tudo funciona a contento.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização é perfeita. Quarto bom, café da manhã muito bom.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã e limpeza
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia foi ótima! Funcionários prestativos, localização excelente e ótimo café da manhã.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom hotel, funcional e bem localizado. Acho q minha sugestão principal é que tentem melhorar o isolamento acústico, ruídos e conversas no corredor foram um pouco desagradáveis.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa primeira opção em Gramado. Excelente localização. Excelente café da manhã.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor café da manhã de Gramado, os funcionários com vontade de que o hotel seja um exemplo a anos. Piscina aquecida de alto padrão, o hotel você está dentro do centro não precisa de carro para nada…
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com uma das melhores localizações de Gramado! Serviços e atendimento impecável!
Stayed 2 nights in Jul 2026