"We were visiting a sick relative and it was a great place to unwind after a stressful day. " More

By a verified traveller on Thu 25 Aug 2016

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Hotel Description

Hotel near Downtown Market in Grand Rapids

In Grand Rapids

You'll be within 3 miles (5 km) of Downtown Market and 6 miles (10 km) of Van Andel Arena with a stay here. Grand Rapids Children's Museum and Grand Rapids Art Museum are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 69 guestrooms also offer WiFi and LCD TVs with cable channels. Coffee/tea makers, free long-distance calls, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$114* Per night/room 13 Oct. - 14 Oct.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Executive Inn & Suites ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Executive Inn & Suites

Everyone (13) Couples (1) Family (7)
5 out of 5
Perfect location for getting to downtown Grand Rapids and Hwy. 131, which we traveled alot to get around. Very Clean and comfortable staying here. Will consider again when I return to this area.

Posted by on 2 Sep. 2019

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5 out of 5
We loved the smiling desk clerk (Rain) and how helpful she was in guiding us to places to visit and good restaurants to eat at The location and price were good and the hotel was clean and comfortable. Thank you

Posted by on 30 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Jaymes -- GM

Thank you for taking the time to submit a review about our hotel and our Front Desk Supervisor, Rain. I am glad you enjoyed your stay and we hope to see you again on a future trip.

5 out of 5

Posted by on 15 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Gregory

We are thrilled to have earned your 5 Star Review. Come back and see us again soon

5 out of 5
The staff there was exceptionally friendly and made it a point to say hello when we seen them. The rooms and hotel were clean the pool what's pleasant. The beds needed more blankets comforters on them and it felt like there weren't any sheets on you when you were sleeping. The complementary breakfast needed to to be open longer then 9:00. It used to be 7 to 10 but it was open from 6:00 to 9:00. Fortunately enough there was still some left when we showed up after 9:00.

Posted by on 19 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Gregory

We thank you for your input on breakfast. We most definitely will reconsider the times. We are thrilled to hear you had a great visit

1 out of 5
Our room filled with cigarette smoke from neighboring room and nothing was done about it. Could not sleep, and husbands breathing mask filled with smoke. Smoker was not removed from property as staff said would happen. Continued in morning with morning smoke. No compensation has been made.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

3 May 2019 by General Manager

Valued Guest: We apologize that you did not enjoy your stay. We value your feedback, and will use it to make sure future guests don't encounter the same issue. Please feel free to contact us directly if there is anything else you would like to share.

4 out of 5
Nice new option close to downtown Grand Rapids. We enjoyed the breakfast. Everything was clean and in good repair.

Posted by on 13 Apr. 2019

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4 out of 5

Posted by on 10 Feb. 2019

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4 out of 5
Nice hotel beds were hard no comforter. Great breakfast. Friendly staff. First floor reservation honored.

Posted by on 5 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Amy, General Manager

Thank you for choosing to stay with us and we are thrilled to hear you enjoyed your visit. Please come back soon

2 out of 5
The pool was way over chlorinated, my kids got sick and their swimsuits faded from all the chemicals. We were nitified upon arriving they had indefinitely closed the whirlpool. There were no shades in the room windows which made it difficult to sleep with light shining in the windows. For the amenities offered, the room was way overpriced.

Posted by on 31 Dec. 2018

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Comment from Hotel Management

23 Feb. 2019 by Amy, General Manager

We would like to apologize that you didn't enjoy your stay with us. We appreciate your honest feedback, and were able to resolve those issues. Our room darkening drapes are behind the sheers, but we will make sure to verify that they close correctly in that room for all future guests.

5 out of 5
Friendly, helpful staff. Close to travel exchanges, even though not close to downtown. Breakfast was so-so, but pool and exercise room very nice. Rooms very clean and comfortable. Would definitely stay again.

Posted by on 9 Oct. 2018

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About the Best Western Executive Inn & Suites

Location 2725 Buchanan Avenue SW, Grand Rapids, MI 49548

Property Features

Best Western Executive Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly Best Western Executive Inn & Suites also features complimentary newspapers in the lobby, laundry facilities, and an elevator (lift). Self parking is free. This Grand Rapids hotel is smoke free.

  • 69 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Grand Rapids, MI (GRR-Gerald R. Ford Intl.) (13.8 km / 8.6 mi)
  • Train station: Grand Rapids Station (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply).

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited.

  • Only service animals are allowed
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Executive Grand Rapids
  • Best Western Executive Inn Grand Rapids
  • Best Executive Grand Rapids
  • Best Executive & Suites Rapids
  • Best Western Executive Inn & Suites Hotel
  • Best Western Executive Inn & Suites Grand Rapids
  • Best Western Executive Inn & Suites Hotel Grand Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Grand-Rapids-Hotels-Best-Western-Executive-Inn-&-Suites.h1403784-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.