Holiday Inn Express Grand Rapids Airport North by IHG

2.5 star property
Hotel near MSA Fieldhouse in Grand Rapids

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Photo gallery for Holiday Inn Express Grand Rapids Airport North by IHG

Property amenity
Exterior
Free daily buffet breakfast
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5405 28th Street Court SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪3 min walk‬
  • Calvin College
    ‪4 min drive‬
  • Woodland Mall
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible (Communication, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Single Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Grand Rapids

Forest Hills stay.A stay at this Forest Hills hotel places you within half a mile (1 km) of MSA Fieldhouse and 3 miles (5 km) of Watermark Country Club. Also, Calvin College is within 3 miles (5 km) and Woodland Mall is within 6 miles (10 km).

What's nearby

  • MSA Fieldhouse - 3 min walk - 0.3 km
  • Calvin College - 4 min drive - 4.0 km
  • Watermark Country Club - 4 min drive - 2.9 km
  • Woodland Mall - 5 min drive - 5.1 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 10.7 km

Getting around

  • Grand Rapids Station - 17 min drive
  • Gerald R. Ford International Airport (GRR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Fuji Buffet & Grill - ‬4 min drive
  • ‪Panera Bread - ‬13 min walk

About this property

Holiday Inn Express Grand Rapids Airport North by IHG

Hotel near MSA Fieldhouse in Grand Rapids
Holiday Inn Express Grand Rapids Airport North by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served on weekdays. A roundtrip airport shuttle is free (available on request). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Rapids Airport North by IHG.

This Grand Rapids hotel is smoke free.

  • 114 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Grand Rapids Airport North by IHG offers 114 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Grand Rapids Airport North by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids Airport North Hotel
Holiday Inn Express Grand Rapids Airport North
Inn Express Grand Rapids
Holiday Inn Express Suites Grand Rapids Airport North
Express Rapids By Ihg Rapids
Holiday Inn Express Grand Rapids Airport North
Holiday Inn Express Grand Rapids Airport North by IHG Hotel
Holiday Inn Express Grand Rapids Airport North an IHG Hotel

Holiday Inn Express Grand Rapids Airport North by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 57 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very clean. Helpful employees. Easy check in/out. Good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay with transportation to & from airport. Very nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Renadah

Stayed 1 night in Mar 2025

10/10 Excellent

Kerwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place with very nice staff everyone helpful and breakfast was really nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great bed, very comfortable and the breakfast was good
Stayed 1 night in Feb 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service, room comfort
The fridge in the room did not work apparently the guest before us had reported it also
Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manzi

Liked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Tucker

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Arrived late 1am, and front desk was terrible. I understand everyone has bad days, ( and I've stayed here before, and it was wonderful) but be kind when your in hospitality work, or find another line of work
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Nice last at the desk. Nice facility. Clean and cozy. Convenient location for a month in Grand Rapids
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Strange experience, unlike like other IHG to date

Strange vibes at this hotel. They collect data for the local municipality - the sheet you fill out isnt for their own purposes, and you must have your exact license plate number at check in. Save yourself a walk by having it with you. In winter their parking lot may make that walk unpleasant. Not sure if was the night clerk's lack of customer service skills, my lack of patience with that, the fact the parking lot wasnt cleared of 4" snow, no spots close. or an intrusive new ordinance - which the local jurisdiction requires names, addresses, license plate numbers of hotel customers. They also require of the hotel the security camera info and lighting locations and specific room phone locations. Ordinance went into effect Jan 1 2025, so check in experience will have changed from earlier dates. Check-in and parking lot were anomalous for being unpleasant, but the Hotel room was same as IHG Holiday Inn Express - clean and decent shape. I did talk with Manager, Justin, in the AM, and he was polite and the info abt the ordinance comes from him. Site also may cater to airport parking traffic, making parking lot cleanup more difficult for the plow crew. See pics
One row of this and I moved walking in the driveway
Stayed 1 night in Feb 2025

10/10 Excellent

Arkadiusz, Bedford

Stayed 4 nights in Jan 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

We changed from a crappy hotel (sonesta) near the woodland mall to this one. Much better, cleaner, everything worked, staff was great and an actual breakfast that was free when it said it was free!
Stayed 1 night in Jan 2025

10/10 Excellent

Quincee

Stayed 1 night in Jan 2025

10/10 Excellent

JENNIFER, SHELBY TOWNSHIP

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! Very clean and well kept. We will be back for sure!

10/10 Excellent

JENNIFER, SHELBY TOWNSHIP

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very clean and updated. Great walk-in shower with Dove products. We will be back for sure.
Stayed 1 night in Jan 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jon T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

HUMPHREY, Bronx

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very CLEAN. Their staff did an excellent job with our room. I have no complaints. First time at a holiday Inn Express. The receptionist was very courteous, pleasant and helpful. I will definitely stay there again.

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean
Stayed 1 night in Jan 2025

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and economical.

Friendly front staff, reliable airport shuttle. I'd stay here again.
Stayed 2 nights in Dec 2024