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Holiday Inn Express & Suites Gaylord by IHG

2.5 star property
Gaylord guestrooms with comfy beds

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Photo gallery for Holiday Inn Express & Suites Gaylord by IHG

Free buffet breakfast
Property amenity
Indoor pool, sun loungers
Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
525 Dickerson Road, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪1 min drive‬
  • Place, Gaylord Discovery Center
    ‪1 min drive‬
  • Place, Otsego County Sportsplex
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

About the area

Gaylord

In Gaylord .You'll find Otsego County Historical Museum and Call of the Wild Museum within 2 miles (3 km) of this hotel. Bavarian Falls Park and Otsego Memorial Hospital are also within 2 miles (3 km).

What's nearby

  • Bavarian Falls Park - 1 min drive - 1.1 km
  • Call of the Wild Museum - 1 min drive - 1.1 km
  • Gaylord Discovery Center - 1 min drive - 1.8 km
  • Otsego County Sportsplex - 2 min drive - 1.8 km
  • Gaylord's City Elk Park - 2 min drive - 2.2 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 51 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Five Guys - ‬18 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Qdoba Mexican Eats - ‬16 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Holiday Inn Express & Suites Gaylord by IHG

Gaylord guestrooms with comfy beds
Holiday Inn Express & Suites Gaylord by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Gaylord by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Gaylord hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Gaylord by IHG offers 92 accommodations with DVD players and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Exterior
Comfort Inn & Suites Gaylord
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 635 reviews
The price is CA $145
CA $161 total
includes taxes & fees
Oct 26 - Oct 27
Comfort Inn & Suites Gaylord

Property amenities

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord
Holiday Inn Express Suites Gaylord
Holiday Inn Express Suites Gaylord by IHG
Holiday Inn Express Suites Gaylord an IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Gaylord
Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord

Reviews

Holiday Inn Express & Suites Gaylord by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 516 reviews
Rating 8 - Good. 98 out of 516 reviews
Rating 6 - Okay. 30 out of 516 reviews
Rating 4 - Poor. 23 out of 516 reviews
Rating 2 - Terrible. 29 out of 516 reviews

Reviews

6/10 Okay

Traci

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

July 4th weekend

First off, I’ll offer a little grace since our stay was Saturday July 5th and I’m sure the week was busy with the Holiday. The hotel seemed to be understaffed and employees overworked. After check in, we arrived in our room and I immediately noticed the the bed looked rumpled and I could see that the sheet was untucked this prompted my investigation on the sheets. The pillows were rumpled and when I pulled back the top sheet there was food crumbs and hair. I requested new bedding and Krystal at the desk promptly made it right. The A/C in our room needed maintenance. It took until 2 am to get the temp down to 73° it felt humid and it smelled for weed. Overall the beds were comfortable and the hotel itself is in good shape. We had an early start the next morning so we didn’t have breakfast but the dining area looked clean. There’s not a lot of options for hotels in the area and the others were all booked. In a pinch, I’d stay there again .
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus, chula vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, easy check in and checkout process. Clean and no issues!
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Liked: Property conditions & facilities, room comfort

Holiday inn

1st room wasnt cleaned and bed wasnt made and there was trash in all bins. Didnt get amything for my troubles even a sorry.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Davetta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the clean, spacious halls and rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Walked in and the entry light didnt work. The usb charging port by the bed did not work. Flushed the toilet and was filling really slow. Looked in tank and it was growing things inside. The sink drained really slow. Breakfast was until went at 8 to get food and thsy were out of most of it. Went back at 830 and nothing had been refilled.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Jonn

Stayed 2 nights in Jun 2025

2/10 Terrible

Michael David

Disliked: Amenities
To start I waited to be checked in for longer then I should as I listen to the lady's chat in the
Stayed 2 nights in Jun 2025

10/10 Excellent

Gwen

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Breakfast was not stocked well. Other than that great place.
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing. The rooms perfect.
Stayed 2 nights in Jun 2025

2/10 Terrible

Dillon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Found a needle and a peanut would not recommend staying here
Found a needle I’m scared room was dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fairly clean, staff was kind. Light bulb was faint and they were not able to replace for me.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical HI Express with expected amenities. Only real downside is that its location is right next to I75, a major freeway. Could hear loud traffic noises throughout my time here.
Stayed 1 night in May 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet but the free breakfast sucked oatmeal was like over cooked soup, milk for cereal was not cold. When I booked the room it said private hot tub but no hot tub on the premises was very disappointed
Stayed 1 night in May 2025

2/10 Terrible

YANA

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Casey

Place was comfortable and roomy. Jet tub was amazing.
Stayed 1 night in May 2025

8/10 Good

Ashley

Stayed 1 night in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stranded in a power outage

I booked a room on Expedia/Hotels.com and they had no rooms!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful!

Unfortunately, my husband got in an accident while we were in town, and the young man on duty was so very kind and helpful to me; getting me a taxi to the hospital, etc. He was excellent. I’m sorry I don’t remember his name.
Stayed 1 night in Apr 2025