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Heritage Ham Long Hotel & Spa

Property class: 5 and above
5-star luxury hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Heritage Ham Long Hotel & Spa

A lobby with a reception desk, seating area, and a large arched doorway.
Property video
Aerial view
Rooftop pool
A restaurant with tables set for dining, large windows offering a city view, and modern interior design.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪17 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Room No Window.

A hotel room with a bed, a desk with a computer, a TV, a bathroom with a mirror, and a door.

Junior Room No Window.

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

A hotel room with two beds, a desk, a television, and a window with a view.

Deluxe Room with Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

A hotel room with a large bed, a desk with a chair, a telephone, and a television.

Premier Room Open Window

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

A hotel room with two beds, a desk with a TV, a city view, and a wooden floor.

Premium Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

A hotel corridor with a bed, a desk, and a chair in the room.

Family Connecting Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

A hotel room with a bed, a desk with a laptop, a TV, and a view of the cityscape.

Kitchen Studio Open Window

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a TV, and a mural on the wall.

Standard Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through a large window.

Balcony Deluxe Room City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

A hotel room with a large bed, a sofa, a desk with a computer, and a view of the city through large windows.

Heritage Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

A hotel room with a bed, desk, chair, lamp, and framed pictures on the wall.

Suite with Living Room Open Window

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite City View

A hotel room with a large bed, a flat-screen TV, a balcony with a view, and a wooden door.

Executive Suite City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Hanoi

Heart of Hanoi.Within a 15-minute walk of this Cua Nam hotel, you'll find Hoan Kiem Lake and Hanoi Opera House. Hom Market and Vietnam Women's Museum are also within half a mile (1 km).

What's nearby

  • Center International Trade Fair Hanoi I.C.E - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hoa Lo Prison Museum - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 17 min walk - 1.4 km

Getting around

  • La Thành Station - 4 min drive
  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bún Chả - ‬1 min walk
  • ‪AHA Cafe - ‬3 min walk
  • ‪Cafe Lounge - ‬4 min walk
  • ‪Bít tết 53 - ‬2 min walk
  • ‪Workshop Coffee - ‬2 min walk

About this property

Heritage Ham Long Hotel & Spa

5-star luxury hotel near Hoan Kiem Lake
Heritage Ham Long Hotel & Spa offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 550 square feet (51 square meters) and includes a conference center. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Heritage Ham Long Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 100 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 550 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heritage Ham Long Hotel & Spa offers 100 accommodations with minibars and safes. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Ham Long Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000 per night.

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 630000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 800000 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Apple Pay, and Samsung Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Heritage Ham Long Hotel & Spa to the airport?

Heritage Ham Long Hotel & Spa is 16.7 mi (43-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Ham Long Hotel & Spa?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Heritage Ham Long Hotel & Spa on Oct 29, 2026 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Ham Long Hotel & Spa have an airport shuttle?

Heritage Ham Long Hotel & Spa offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of VND 630000 per vehicle.

Does Heritage Ham Long Hotel & Spa offer free breakfast?

Heritage Ham Long Hotel & Spa offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Heritage Ham Long Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Heritage Ham Long Hotel & Spa?

Free parking is not available at this hotel.

Does Heritage Ham Long Hotel & Spa have a pool?

Heritage Ham Long Hotel & Spa features an outdoor pool.

Does Heritage Ham Long Hotel & Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does Heritage Ham Long Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages, body treatments, and body wraps.

How close is Heritage Ham Long Hotel & Spa to downtown Hanoi?

Heritage Ham Long Hotel & Spa is 0.6 mi away from Hanoi.

Heritage Ham Long Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 104 out of 119 reviews
Rating 8 - Good. 8 out of 119 reviews
Rating 6 - Okay. 6 out of 119 reviews
Rating 4 - Poor. 1 out of 119 reviews
Rating 2 - Terrible. 0 out of 119 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel we definitely going to come back here again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff of the hotel very nice, great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and made us feel really welcomed. Room is clean and nicely equipped. The pool is great for kids! Breakfast buffet is very nice as well with great variety of food and drinks. Definitely will stay again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful, especially the manager Henry Nguyen. Overall, would highly recommend the hotel as its fantastic in every aspect.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and facilities. The staff was friendly and very helpful as well. This was heaven on Earth
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Extremely helpful and polite staff Great food Well priced Lovely pool and bar/ restaurant on 10th floor
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff couldn’t do enough to help, all so friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the hotel was great
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and wonderful staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Friendly staff nice rooms
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was stellar, very helpful and went out of their way to help us have a comfortable stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so wonderful about our stay! The staff was so attentive in all the best ways and the breakfast was so good. The rooms where clean and comfortable!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, especially in terms of value for money. Great design, a heavenly bed with very fine bedding and big smart TV. Walkable to French quarter and old quarter too.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in excellent location. Rooms very well equipped and decorated, spotlessly clean. Rooftop pool and bar/restaurant a positive, a lovely escape from the intense heat of the city. Breakfast excellent standard.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first lodging on our SE Asia trip, and the breakfast spoiled us for the rest of our tour: so varied and delicious! We stayed in a family suite that had two rooms in one, one with a king bed and one with two twins, which is a genius idea. The rooftop pool and bar was a great place to unwind after sightseeing, and the restaurant had a delicious dinner with amazing views if Hanoi.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, booked a deluxe room however there was no window. Breakfast was nice and good selection.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk around. Room was very clean. All staffs were nice and helpful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Luxurious, modern and clean room. Rooftop hotel bar and pool, as well as a restaurant and spa in the hotel. Staff are very helpful and kind. Had an amazing spa treatment. Location is great as many restaurants and shops close by. Staff helped arrange transpiration to the airport.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern , well styled hotel which is well maintained. Had Heritage room which was spacious and spotlessly clean. Friendly welcome From staff who are keen to help. Lovely breakfast buffet. Pool area is small but lovely area to relax and cool down
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very courteous. Good breakfast selection
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful! Love the spa had a great Vietnamese massage there with Bon! The breakfast is great tons of option to choose! The room is very clean, though is very small for us. Shot out to Ryan at the lobby and Quan( butter), pretty helpful, nice and kind!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel. The rooms are luxurious and very comfortable, and the staff are super cool and welcoming. A special shout out to Chun, who was always very helpful and made the stay even better. The restaurant and room service are top notch, and everything I ordered was excellent. The breakfast here was incredible as well. Overall, it’s a fantastic place to stay and I would definitely come back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 3 nights in Feb 2026