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Heritage Ham Long Hotel & Spa

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Lobby
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Restaurant
Exterior
Aerial view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪10 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Room No Window.

Junior Room No Window.

Junior Room No Window.

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window

Deluxe Room with Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room Open Window

Premier Room Open Window

Premier Room Open Window

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View

Premium Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window

Kitchen Studio Open Window

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View

Balcony Deluxe Room City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Heritage Room

Heritage Room

Heritage Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window

Suite with Living Room Open Window

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite City View

Executive Suite City View

Executive Suite City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for DELUXE INTERNAL WINDOW

Minibar, in-room safe, iron/ironing board, free WiFi

DELUXE INTERNAL WINDOW

  • Sleeps 2
  • Free WiFi

View all photos for HERITAGE SUITE

Minibar, in-room safe, iron/ironing board, free WiFi

HERITAGE SUITE

  • Sleeps 2
  • Free WiFi

View all photos for JUNIOR ROOM NO WINDOW

Minibar, in-room safe, iron/ironing board, free WiFi

JUNIOR ROOM NO WINDOW

  • Sleeps 2
  • Free WiFi

About the area

Hanoi

Heart of Hanoi.A stay at this Hoan Kiem hotel places you steps from Embassy of France and within a 5-minute walk of Hom Market. Hoan Kiem Lake and Vietnam Women's Museum are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hoa Lo Prison Museum - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km
  • Train Street - 17 min walk - 1.4 km

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪The Berryfield CF Cafe 10b Nguyễn Chế Nghĩa - ‬3 min walk
  • ‪Bít tết 53 - ‬2 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪The Alley - ‬3 min walk
  • ‪Bún Chả - ‬1 min walk

About this property

Heritage Ham Long Hotel & Spa

5-star luxury hotel near Hoan Kiem Lake
Heritage Ham Long Hotel & Spa offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 550 square feet (51 square meters) and includes a conference center. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Heritage Ham Long Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 100 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 550 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heritage Ham Long Hotel & Spa offers 100 accommodations with minibars and safes. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 15

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 percent for credit card payments

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Ham Long Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Apple Pay, and Samsung Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Heritage Ham Long Hotel & Spa to the airport?

Heritage Ham Long Hotel & Spa is 16.7 mi (43-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Ham Long Hotel & Spa?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Heritage Ham Long Hotel & Spa on Jun 27, 2026 start from CA $96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Ham Long Hotel & Spa have an airport shuttle?

Heritage Ham Long Hotel & Spa offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of VND 500000 per vehicle.

Does Heritage Ham Long Hotel & Spa offer free breakfast?

Heritage Ham Long Hotel & Spa offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Heritage Ham Long Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Heritage Ham Long Hotel & Spa?

Free parking is not available at this hotel.

Does Heritage Ham Long Hotel & Spa have a pool?

Heritage Ham Long Hotel & Spa features an outdoor pool.

Does Heritage Ham Long Hotel & Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does Heritage Ham Long Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer body scrubs, Swedish massages, and reflexology.

How close is Heritage Ham Long Hotel & Spa to downtown Hanoi?

Heritage Ham Long Hotel & Spa is 1.3 mi away from Hanoi.

Heritage Ham Long Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 58 out of 66 reviews
Rating 8 - Good. 4 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so wonderful about our stay! The staff was so attentive in all the best ways and the breakfast was so good. The rooms where clean and comfortable!
Stayed 3 nights in Feb 2026

10/10 Excellent

Kaitlin, Langley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were AMAZING! Loved them so much, so kind and helpful and friendly, they were a pleasure to talk to! We were only staying 1 night so we booked a room with no window as it was mostly for sleeping, but they have created this cool "fake window" with a light that looks like daylight and a cool green wall! The hotel was beautiful, great amenities, great breakfast buffet, clean and very cool rooftop pool! Will 100% be staying here next time I come to Hanoi!
Stayed 1 night in Feb 2026

10/10 Excellent

Ivan, Mixco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was stellar, very helpful and went out of their way to help us have a comfortable stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Ivan, Mixco

Stayed 2 nights in Feb 2026

10/10 Excellent

Thanh Tam, Kirkland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 3 nights in Feb 2026

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the hotel was great
Stayed 5 nights in Jan 2026

10/10 Excellent

Man

Stayed 2 nights in Jan 2026

10/10 Excellent

Man

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at Heritage Hamlong Hotel and couldn’t be happier with the experience. Every single staff member was incredibly accommodating and attentive, making the stay feel comfortable and stress-free from start to finish. The bellboys were always prompt and helpful, the reception team was warm, professional, and efficient, and housekeeping did an excellent job keeping the room spotless. A thoughtful touch that really stood out was how they kindly provided an air purifier in the room upon request. Breakfast was delicious with a great variety, and the bar at the Sora Restaurant deserves a special mention for its great ambiance and excellent service—perfect for relaxing in the evening. The spa services were also excellent and very relaxing, adding an extra layer of comfort to the stay. Laundry service was fast, convenient, and handled with care, which was especially appreciated. Overall, the hospitality here is outstanding. You can really feel that the entire team cares about guest comfort. I would absolutely recommend Heritage Hamlong Hotel and Spa and would love to stay here again.
Stayed 3 nights in Jan 2026

8/10 Good

Han

Liked: Cleanliness, staff & service, amenities
Very generous staffs. Hotel is nice and clean. Politely and welcoming. Excellent breakfast with soft music. Every single item is deluxe. We love it ! 👍🎄Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and wonderful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Man Keun

I had a wonderful sta
Stayed 8 nights in Nov 2025

10/10 Excellent

Ying Pooi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very courteous. Good breakfast selection
Stayed 3 nights in Nov 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Friendly staff nice rooms
Stayed 4 nights in Nov 2025

10/10 Excellent

Uyen

Stayed 1 night in Nov 2025

10/10 Excellent

Anh

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was professional, attentive, and incredibly warm they arranged a smooth $25 USD airport pickup and greeting me with smiles, a welcome drink, and seamless check-in. The hotel is immaculate; new, modern, and tastefully designed. My room was spacious and featured the most comfortable bed I’ve ever slept in. Breakfast was outstanding: a mix of traditional Vietnamese and international dishes, including pho, dumplings, oxtail, stewed beef, fried chicken, tropical fruits, vegan options, and fresh pastries. I’m from the Caribbean, live in Italy, and travel often ,this breakfast is a true 10/10. The rooftop pool and bar are stunning, with skyline views and the best staff, very thoughtful, friendly, and professional. My favorite drink, the Long Bein Glow cocktail, was beautifully presented. Truly five-star hospitality with heart I’d return in a heartbeat
Stayed 6 nights in Oct 2025

10/10 Excellent

Laavaniya

Stayed 2 nights in Oct 2025

6/10 Okay

Nicklas

Liked: Cleanliness, staff & service
The room was in good condition although a bit small. The staff was great and very helpful. The breakfast selection wasn’t really good unfortunately and the gym wasn’t the same as the photos with broken machines and not really that much options.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ragnhild

Stayed 3 nights in Jan 2026

10/10 Excellent

SU KYUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean and comfortable. Every staff was kind and helpful. Spa was good, too. I had good time. Special thanks to Mr Chun for being extra attentive in taking care of my inquiry. I would stay here if I come to Hanoi again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nedim

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig godt utvalg og god mat
Stayed 4 nights in Dec 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities
Fantastiskt hotell med fantastisk personal! Vi blev väl omhändertagna och uppskattade. Hotellet är sagolikt fint och med stort och fint rum. Frukosten var supergod och bra!
Stayed 1 night in Dec 2025

10/10 Excellent

TETSURO

Stayed 2 nights in Nov 2025

10/10 Excellent

Maik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zuvorkommende Mitarbeiter, eine komfortable Zimmerausstattung (super bequemes Bett und geräumiges Bad), ein kleiner aber feiner Pool mit spektakulärer Aussicht, eine ideale Lage ( alles ist gut zu Fuß zu erreichen, trotzdem ist es im Hotel ruhig und entspannt ), … Unser Aufenthalt war perfekt, und falls wir noch einmal nach Hanoi kommen, werden wir auf jeden Fall wieder hier wohnen.
Stayed 8 nights in Oct 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025