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4.2 out of 5

"Easy check in and comfortable " More

By a verified traveller on Sat 21 Aug 2021

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Hotel Description

3-star hotel perfect for exploring Statesville

City center stay

Within 3 miles (5 km) of this Statesville hotel, you'll find Iredell Memorial Hospital and Congregation Emanuel. Mac Anderson Park is within 6 miles (10 km) and Lake Norman State Park is within 9 miles (15 km).

Business services

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a picnic area are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 94 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with digital channels. Pillowtop beds, Netflix, and premium bedding are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $147* Per night/room 5 Jun. - 6 Jun.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Courtyard Statesville Mooresville/Lake Norman ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard Statesville Mooresville/Lake Norman

Everyone (5) Couples (2) Family (3)
4 out of 5
No comment Too many questions We expected the services to be good and they have been rated good plus

Posted by on 23 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Joseph T

We appreciate the review of our property and are pleased to know we exceeded your expectations! We hope to see you again soon! Happy Thanksgiving to you and your family.

4 out of 5
Easy check in and comfortable

Posted by on 21 Aug. 2021

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Comment from Hotel Management

18 Sep. 2021 by Anthony

Thank you for taking the time to complete our Review in regards to your recent stay at the Courtyard Marriott Statesville. As we pride ourselves on delivering a memorable hotel experience during your travels, we are very pleased to know that you had an enjoyable stay with us. We appreciate your positive feedback and I will gladly pass your comments along to our hotel team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you again whenever your travels bring you back to the Statesville area

1 out of 5
room was canceled and no one called us to tell me and then i was charged for the room

Posted by on 5 Apr. 2021

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4 out of 5

Posted by on 4 Sep. 2020

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5 out of 5
Everyone was nice!! Great place to stay!! Would definitely stay there again!!

Posted by on 2 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by Joseph T

Thank you for the awesome feedback! We look forward to being your host hotel whenever your travels bring you this way.

5 out of 5
Very friendly staff, clean, updated, pleasant modern decor.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Joseph T

Thank you for the wonderful review of our hotel and staff. Our hotel was renovated about two years ago, so we are pleased you were able to take advantage of that. We still have a few projects in the works such as a fresh exterior paint job with new colors to match the new Courtyard Logo and digital key. We hope to see you again soon whenever your travels bring you back to the Statesville area.

3 out of 5
I try to stay at Marriott branded hotels, just for points. This was a nice-looking hotel: nice looking lobby, rooms, etc., but in your room they use those horrible thermostats that don't allow you to keep the fan on (regardless of if it's cooling/heating). There was a lot of noise outside our room that the fan would've drowned out, if we would've been able to keep on, but unfortunately we were woken up repeatedly throughout the night and did not get a good night sleep. Very frustrating stay.

Posted by , from Charlotte on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Joseph T

Mike D, Please accept my sincere apology for the challenges you have experienced during your stay with noise and thermostat control in your room. I can definitely understand how frustrating that must be when trying to get a good night's sleep. When our staff is notified, we are quick to respond and take care of any issues or challenges regarding noise, etc. We do have a certain setting that can have the fan continuously running, but it would have to be done through one of our team members at the front desk. We are always delighted to assist in any way we can to create a memorable and enjoyable stay for our guests. Please do not hesitate to let any one on our staff know of any issues or concerns as we can address them immediately. I once again would like to sincerely apologize for any inconvenience and we hope to have an opportunity to serve you again whenever your travels bring you to the Statesville area.

4 out of 5
The bed was comfortable. I likek the individual tvs

Posted by on 23 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Joseph T

We appreciate your feedback! We're glad you had an enjoyable stay with us. We hope to be your host hotel whenever your travels bring you back to the Statesville area.

5 out of 5

Posted by on 26 Feb. 2019

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Comment from Hotel Management

5 Apr. 2019 by Joseph T

Thank you for the positive review of our property. While there was no feedback to help us determine any specifics, I will gladly pass along the 5/5 review to our team! Safe travels and we hope to have the opportunity to serve you again in the future.

5 out of 5

Posted by on 26 Feb. 2019

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Comment from Hotel Management

5 Apr. 2019 by Joseph T

Thank you for the positive review of our property. While there was no feedback to help us determine any specifics, I will gladly pass along the 5/5 review to our team! Safe travels and we hope to have the opportunity to serve you again in the future.

About the Courtyard Statesville Mooresville/Lake Norman

Location 1530 Cinema Drive, Statesville, NC 28625

Property Features

Courtyard Statesville Mooresville/Lake Norman offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. The business-friendly Courtyard Statesville Mooresville/Lake Norman also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. Smoking is allowed in designated areas at this 3-star Statesville hotel.

  • 94 guestrooms or units
  • 4 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard Statesville Mooresville/Lake Norman offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium digital channels and Netflix. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Statesville hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Pillowtop beds
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Cash Deposit Required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 15.00 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Mooresville/Lake Norman
  • Courtyard Mooresville/Lake Norman Hotel
  • Courtyard Mooresville/Lake Norman Hotel Statesville
  • Courtyard Statesville
  • Courtyard Statesville Mooresville/Lake Norman
  • Courtyard Statesville Mooresville/Lake Norman Hotel
  • Courtyard By Marriott Statesville Hotel Statesville
  • Courtyard Mooresville Norman
  • Courtyard Statesville Mooresville/Lake Norman Hotel
  • Courtyard Statesville Mooresville/Lake Norman Statesville
  • Courtyard Statesville Mooresville/Lake Norman Hotel Statesville

You should know

  • The seasonal pool will open in May and close in September.
  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.