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Comfort Hotel Hiroshima Otemachi

3.0 star property
3-star hotel near Hiroshima Museum of Art

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Lobby
Free daily buffet breakfast
Property amenity
Standard Twin Room, 2 Single Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Place, Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Place, Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪62 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

8.0 out of 10
Very good
(17 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(50 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Hiroshima

Hiroshima City Centre stay.Your stay at this Hiroshima City Centre hotel places you within 2 miles (3 km) of Hiroshima Museum of Art and Hiroshima Green Arena. Hiroshima Castle and Hiroshima City Museum of Contemporary Art are also within 2 miles (3 km).

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.5 km
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.5 km
  • Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims - 9 min walk - 0.8 km
  • Atomic Bomb Dome - 13 min walk - 1.1 km
  • Hiroshima Green Arena - 19 min walk - 1.6 km

Getting around

  • Chuden-mae Station - 1 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 64 min drive

Restaurants

  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪麺屋 会心の一振り - ‬2 min walk
  • ‪油そば専門店 みや寺 大手町店 - ‬3 min walk
  • ‪中華そば 陽気大手町店 - ‬2 min walk
  • ‪銀治郎 - ‬4 min walk

About this property

Comfort Hotel Hiroshima Otemachi

3-star hotel near Hiroshima Museum of Art
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Comfort Hotel Hiroshima Otemachi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Hiroshima hotel is smoke free.

  • 258 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
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  • Air conditioning
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 866 reviews
Rating 8 - Good. 329 out of 866 reviews
Rating 6 - Okay. 113 out of 866 reviews
Rating 4 - Poor. 22 out of 866 reviews
Rating 2 - Terrible. 8 out of 866 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Stayed 2 nights in Dec 2025

8/10 Good

Kam Yiu Rick

Stayed 3 nights in Dec 2025

8/10 Good

Meghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying here. As long as you stay here understanding that the rooms are SMALL, even by Japanese standards, you'll be fine. The location is really convenient. The lounge/library that's open until late night is nice to hang out at.
Stayed 3 nights in Dec 2025

8/10 Good

george

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was great considering the construction going on
Stayed 2 nights in Nov 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price! Room was adequate, there was even a good medium sized desk. Breakfast was fine with decent options. On-site laundry available and worked well, with washer with automatic detergent dispensing so no need to buy elsewhere. Both washer and dryer could be paid with coins (only 100 yen coins though) or could be paid through mobile app (AQ-connect app and pay with credit card) via scanning the QR codes on the machines. Location of hotel is a bit far from Hiroshima Station (40 min walk) but is easily accessible with options like tram/streetcar or buses. Otherwise location is good for tourism purposes.
Stayed 3 nights in Nov 2025

4/10 Poor

Brianna

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny and very old, the air conditioner was set to warm so we had to have the window open making the room quite loud. The breakfast was not great, but the worst part was the elevators, they were very slow and you need to account for the wait when travelling.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always helpful; building well maintained; location is walkable to tourist spots and shopping; breakfast always had healthy options with varieties.
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
All easy, convenient and spacious room for an extended stay. Loved the washing machine and clothes dryer.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sanaa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very polite and helpful staff, on the Main Street close to public transportation and convenience stores. The room is very tiny and there wasn't enough space to fully open my luggage, and the breakfast/mornings hours do get busy in the hallways and crowd the two elevators - so expect slightly longer waiting times for the elevators then. But overall a fantastic stay!
Stayed 4 nights in Nov 2025

8/10 Good

Fabio

Stayed 2 nights in Nov 2025

10/10 Excellent

Jenesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place to stay. Breakfast was great very convenient to transportation
Stayed 2 nights in Nov 2025

4/10 Poor

Felix

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was good. Staff was very nice. But condition of the property is poor. They have it the AC on mode heating. So we had to open the windows and all the noise from the street don't let me rest trains was passing every 5 mts
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent, clean room, staff are friendly and close to all attractions. I would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, friendly helpful staff and near to the Peace Park.
Stayed 3 nights in Nov 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was so tiny and had lots of stains on the wall. The free breakfast is a nice perk but the line for food was ridiculous. Also seating was very limited. We ended up buying food at Lawsons since the line was at the elevators. The staff were very nice and made check in easy. Location wise its close to all the major sites.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was fresh. Chinese dishes were tasty. Very nice to have washing machines for guests to use Front desk staff was excellent.
Stayed 3 nights in Oct 2025

8/10 Good

shelley

Liked: Cleanliness, staff & service, amenities
Small but functional room. Clean, friendly staff and good breakfast. Well located close to Peace Memorial Park.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Travelled with partner
Location very good Room very small Staff good
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Stayed 2 nights in Oct 2025

10/10 Excellent

Lan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location, services are very good. We like the breakfast a lot. Hotel also has a coin operated laundry room which is great.
Stayed 4 nights in Oct 2025

4/10 Poor

Hannah

Disliked: Cleanliness, room comfort
Free breakfast was nice! Had a bad experience where someone took our still wet clothes out of the dryer and brought it to the front desk. Was very upset about that and the dryer had only been “done” for 2 minutes (the time it took to get down to the laundry room) the elevators are very slow. I wouldn’t recommend washing your clothes here, if you’re drying it probably will take 5 dryer rotations to fully dry. Good location though.
Stayed 1 night in Oct 2025

6/10 Okay

pat, walnut

Travelled with family
Liked: Staff & service, amenities
Room is very small and facility is dated.
Stayed 3 nights in Sep 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, room comfort
Great location, clean room, slightly dated but price was reasonable.
Stayed 2 nights in Oct 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we were unable to enjoy the breakfast service as both of us got a gastric bug while travelling. The staff were great at accommodating our situation, and even rang ahead to the emergency hospital to check the waiting time, when we thought one of us may need medical intervention, along with the same night attendee checking in to see how we were each evening. However when we asked for a late checkout on the morning of our departure we were asked to pay for the extra hour, disappointing customer service given we hadn’t eaten any of their free breakfast menu over our four night stay.
Stayed 4 nights in Oct 2025