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Comfort Hotel Hiroshima Otemachi

3.0 star property
3-star hotel near Hiroshima Museum of Art

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Property amenity
Standard Twin Room, 2 Single Beds, Non Smoking
Free daily buffet breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Place, Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Place, Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪63 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

8.0 out of 10
Very good
(17 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(48 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Hiroshima

Hiroshima City Centre stay.Your stay at this Hiroshima City Centre hotel places you within 2 miles (3 km) of Hiroshima Museum of Art and Hiroshima Green Arena. Hiroshima Castle and Hiroshima City Museum of Contemporary Art are also within 2 miles (3 km).

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.5 km
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.5 km
  • Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims - 9 min walk - 0.8 km
  • Atomic Bomb Dome - 13 min walk - 1.1 km
  • Hiroshima Green Arena - 19 min walk - 1.6 km

Getting around

  • Chuden-mae Station - 2 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • ‪麺屋 会心の一振り - ‬1 min walk
  • ‪油そば専門店 みや寺 大手町店 - ‬2 min walk
  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪中華そば 陽気大手町店 - ‬2 min walk
  • ‪八起 - ‬3 min walk

About this property

Comfort Hotel Hiroshima Otemachi

3-star hotel near Hiroshima Museum of Art
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Comfort Hotel Hiroshima Otemachi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Hiroshima hotel is smoke free.

  • 258 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 814 reviews
Rating 8 - Good. 309 out of 814 reviews
Rating 6 - Okay. 108 out of 814 reviews
Rating 4 - Poor. 22 out of 814 reviews
Rating 2 - Terrible. 8 out of 814 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dashyanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse place ever. DO NOT COME HERE. Spend your hard earned money at a better place for less. Staff is rude. Do not do business with them. You will regret it if you do.
Stayed 1 night in Sep 2025

8/10 Good

Chong

Stayed 2 nights in Sep 2025

10/10 Excellent

Bernie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Super helpful staff, very clean and comfortable room. Excellent breakfast! Close location for the Peace Park and trams.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Friendly staff. Very convenient to move around the city. Such as taking a walk to the Dome or the Castle. And close to many shops and restaurants.
Stayed 3 nights in Aug 2025

6/10 Okay

Christine

Stayed 1 night in Aug 2025

8/10 Good

Isaac K.

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff! Room was a little small but didn't spend much time in it anyways. Clean facilities, great breakfast. My only issue was the elevators. Watch out, they don't have motion sensors so get through the door fast, or they'll close on you with your coffee in hand! Isaac S.
Stayed 6 nights in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service

Great location!

Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Ohit

Liked: Cleanliness, staff & service, property conditions & facilities
急に旅が決まって利用しました。 また機会があれば行きます
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, staff is very courteous, very clean and offers various convenient services. Definitely recommend this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We came to see the Hiroshima peace memorial. It was an easy walk for us. Transit for those who didn’t want to walk was very accessible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yoon Sik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very clean and good location for major tourist spots
Stayed 3 nights in Jul 2025

10/10 Excellent

Dieter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Dieter

Travelled with family
Liked: Amenities
Very nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Romulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort

Breakfast

At the breakfast, too many people were coming at the same time. Need to wait for a while until we could get seats. Too many people were on the line for food and some of foods were empty.
Stayed 1 night in Jul 2025

10/10 Excellent

Ace Christian

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great buffet and close to the tram
Stayed 3 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a 25 min tram ride from Hiroshima station, this hotel is well located in other ways. The Hiroshima Peace Park, the Dome and all things related to the bimbing of Hiroshima are located within a very short distance! We would stay here again!
Stayed 3 nights in Jun 2025

8/10 Good

paul

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 7 nights in Jun 2025

8/10 Good

Hazel

Quick efficient check in, smallish rooms with no area to store clothes but had slippers, pyjamas, toothbrush, toothpaste, shaver, brush and bathroom item that you require. Large TV and plenty of towels
Stayed 1 night in May 2025

4/10 Poor

Karen

Travelled with group
Liked: Cleanliness
The room was not what it looked like when we booked, it was nothing like the photo on the website, the breakfast was not very good at all
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
This was my first hotel stay after being in hostels for most of the trip and for such a cheap price it was one of the best stays I've had. The property was so modern and clean and the staff were incredibly kind. The breakfast was delicious as well! If was very close to a lot of transportation but wasn't too crazy busy despite being near a major tourist attraction! Loved my stay here overall!
Stayed 3 nights in Jun 2025

8/10 Good

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very well placed, just beside the railway, and walking distance to museums and activities. The rooms are super small (i took a big double bed ) for 2 people and there is no place to open the suit case. But they have a good breakfast and the personal is nice
Stayed 3 nights in May 2025