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Comfort Hotel Hiroshima Otemachi

3.0 star property
3-star hotel near Hiroshima Museum of Art

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Dining
Standard Twin Room, 2 Single Beds, Non Smoking
Dining
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Atomic Bomb Dome
    ‪13 min walk‬
  • Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(38 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Hiroshima

Hiroshima City Centre stay.Your stay at this Hiroshima City Centre hotel places you within 2 miles (3 km) of Hiroshima Museum of Art and Hiroshima Green Arena. Hiroshima Castle and Hiroshima City Museum of Contemporary Art are also within 2 miles (3 km).

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.5 km
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.5 km
  • Atomic Bomb Dome - 13 min walk - 1.1 km
  • Hiroshima Green Arena - 19 min walk - 1.6 km
  • Hiroshima Castle - 4 min drive - 2.5 km

Getting around

  • Chuden-mae Station - 2 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • ‪キング軒大手町本店 - ‬3 min walk
  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪くにまつ 汁なし担担麺中電前店 - ‬2 min walk
  • ‪なか卯広島大手町店 - ‬2 min walk
  • ‪麺屋会心の一振り - ‬1 min walk

About this property

Comfort Hotel Hiroshima Otemachi

3-star hotel near Hiroshima Museum of Art
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Comfort Hotel Hiroshima Otemachi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Hiroshima hotel is smoke free.

  • 258 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Japanese

Similar properties

Exterior

Oriental Hotel Hiroshima

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, 1,053 reviews
The price is CA $48
CA $59 total
Jun 29 - Jun 30
Oriental Hotel Hiroshima

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 630 reviews
Rating 8 - Good. 252 out of 630 reviews
Rating 6 - Okay. 82 out of 630 reviews
Rating 4 - Poor. 12 out of 630 reviews
Rating 2 - Terrible. 6 out of 630 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Irene, Honolulu

Travelled with family
Disliked: Staff & service, amenities
Strictly a place to stay at a decent rate that includes hot breakfasts is great though the rooms are extremely small. Staff will not assist you whatsoever with your luggage, calling taxis or any other requests. There are shops and restaurants nearby along with being right along the train lines.
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a reasonable price.

Very nice hotel at a reasonable price with a basic breakfast included. We had a corner room which was large by Japanese standards. The hotel is well located yet quiet at night. My only criticism is that the pillows were very hard and uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ka Yue Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful. Rooms very small for people who are travelling, quite hard to have room to open our suitcases but overall good facilities and good experience.
Stayed 2 nights in Feb 2025

8/10 Good

Shiho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry basket is something that you can't find in a hotel laundry room so easily. The free breakfast was excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

Beatriz

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and enjoyed breakfast options. Would stay again
Stayed 2 nights in Jan 2025

6/10 Okay

Meghan

Travelled with family
Liked: Staff & service
Affordable and central location. The breakfast was great. Hotel is slightly dated and has a strange odour.
Stayed 3 nights in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent three star property close to all the major attractions
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Good service. Okay breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elzbieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Great breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Hiroshima, very easy to get to from Hiroshima station, on either the tram or the bus. Staff were really friendly and helpful. Breakfast choices are good. Very close to Peace Park, and in walking distance to the main things to see in Hiroshima.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, very helpful and nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep in the middle of Hiroshima

Great welcoming staff. Very respectful. Clean hotel. Very calm environment.
Stayed 3 nights in Nov 2024

8/10 Good

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast and walking distance to Peace Park

Very convenient location close to the Peace Park, about a 10 minute walk. Nice shops nearby to walk to. Rooms are fairly small and not roomy. Nice free hot breakfast is included.
Stayed 2 nights in Nov 2024

8/10 Good

Amy Jade

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night, but it was a lovely area, hotel and staff. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the Hiroshima peace park.
Stayed 2 nights in Nov 2024

8/10 Good

Nailani, APO

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall we chose this hotel for the decent reviews being that it is a budget friendly option. Our stay was good. Family of 4. No issues. Staff were friendly. I do recommend they WIPE THE WALLS near the bed and maybe the area where the trash can is. I think if the walls were given some attention to enhance cleanliness that would lead to more positive guest reviews.
Stayed 3 nights in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient location, newly built hotel and clean
Stayed 2 nights in Nov 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to A-bomb dome and ferry to Miyajima Island. Close to bus public transport.
Stayed 2 nights in Nov 2024

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, close to everything
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The Not Comfort Inn

To start with the positives: they held our bags for us to travel around during the day and also had a lovely complimentary breakfast. The staff were also nice. Cons: the rooms were not comfy by any means. Beds were the worst we had our whole trip and pillows were also terrible. Bathrooms were exceptionally tiny. Had to be careful to notice the step down into the bathroom as well. Almost fell in initially and kept bumping around the shower. Hoped to have better from the Comfort Inn name seeing as I’ve used it in other places before.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Peace Memorial

This hotel surprised me. I wasn’t expecting much. But the room was spacious and the bathroom facilities were good. The bed was a little firm for my liking and the pillow was firm as well. Even on the lowest fan setting, the HVAC was blowing a little hard. But the breakfast provided was very good, the tram station was just across the street, and the Peace Memorial was a short walk away. I would consider this hotel again if we ever make it back to this great city.
Stayed 2 nights in Nov 2024