4/10 Poor
Guillermo
6 Apr 2024
Disliked: Staff & service
The hotel itself is nice, right across from peace memorial. The staff is unhelpful, huge language barrier and when I tried to use Google interpreter to communicate they were not happy. They give you these coins but don't explain what what they are for. I asked for help with a taxi and they were not helpful at all. Check in process was difficult and took a long time. Decided to do early check out and was charged for entire stay, I did early check out at Hyatt and perfectly acceptable but the knot charges you. Overall disappointing hotel, would avoid.
Guillermo
Stayed 3 nights in Mar 2024