Secret Garden Hotel Ben Thanh offers its guests a full-service spa. Public spaces have free WiFi. Spa services, tour/ticket assistance, and laundry facilities are also featured at Secret Garden Hotel Ben Thanh.
They told me, they couldn't find my reservation.
Then sent me to a "different branch".
( Not sure if it's some sort of scam?)
Wouldn't been fine with it actually but the room was nothing like what i booked, much smaller, with the shower not draining so the whole bathroom floor was standing water.
It was also much further from the center so i ended up wasting a lot of time and money on taxi.
The room was also not cleaned durjng my stay.
No proper secure lock on the room door, cockroaches running in the room, random people sitting on plastic chairs smoking and drinking outside my room early in the morning, so safe box in the room.
Iâve booked this place for 5 nights and left after the first.
Rather wasting the money than being unsafe.
I got there and the room I originally was not the room but a down grade, according to them it prolly was a system issue which is not my fault theyâre system is broken decides to stay In it for the night until it was sorted .The bathroom was dirty along with the sink. There was a condom opened on floor by the bed which means the room was cleaned from the last guest. They moved me to another room which is originally ordered but tried to pass of as an upgrade for
Inconvenience. I was so tired and had a headache I stayed in the room. A few hours of sleep I got up and went to throw paper in the trash and there was another used condom in it. They had to nerve to charge me for the night. If you value your health absolutely do not book this place. It is not clean and will put your health at risk. It made me sick to my stomach to know they are not cleaning these rooms.
Helt ok hotel for prisen. Veldig god beliggenhet, med markedet, gode butikker, restautanter og mange spa i nÊrheten. Rommet var veldig lite og mÞrkt. Vi mÄtte bruke lommelykt for Ä lete i vÄr egen koffert. Kun et lite vindu mot bakgÄrden som var frostet. Vennlig personale.
The room is spotless, quiet, and perfectly soundproofed â it really gives you a sense of total privacy. Some even come with a bathtub that's a great bonus to unwind in.
This is a Secret Garden hotel i quite enjoyed it in a laneway away from the hustle and bustle this was my 5 trip to Saigon and i have stayed in all sorts of hotels it is a lovers hotel i had a bit of a laugh but regardless place was spotless lift works well there are so many breakfast places around local food plus English breakfast pastries BaiMai manager and staff make a real effort with translating phones personally I would stay there again
I wish I would have never booked this hotel.The minute you walk in.It's full of motorcycles in the lobby, it smells like gasoline
You could not stand up in the room where the bed was. The photos were a little misrepresentative. I'd recommend you find a different hotel. I was not very pleased but forced into taken it because of timing