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 Hong Kong • 1 Room
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Dorsett Wanchai Hong Kong

4.5-star property
387-397, Queen's Road East, Hong Kong, 1-855-887-0424
4.0 out of 5
Very good!
See all 1 travelocity Reviews

" Bed was soft. I liked that it had a refrigerator and iron in the room. No movie options on the tv. No good food options on site. " More

By a verified traveller on Mon 01 May 2023

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Hotel Description

Family-friendly 4.5-star hotel near Times Square Shopping Mall

City center stay

Your stay at this Wan Chai hotel places you within 3 miles (5 km) of Victoria Harbour and Hong Kong Convention and Exhibition Centre. Lan Kwai Fong and Hong Kong - Macau Ferry Terminal are also within 3 miles (5 km).

Free area shuttle

This hotel features a gym and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Guests will appreciate perks like free WiFi and a free area shuttle.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $128* Per night/room 6 May - 7 May

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Ocean Suite (Newly Renovated) with WiFi

Bed Count 1 King Bed Maximum Occupancy 4 Max

SONY Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Interconnecting - Premier Causeway Bay City View Rooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Dorsett Wanchai Hong Kong ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Dorsett Wanchai Hong Kong

Family (1)
4 out of 5
Bed was soft. I liked that it had a refrigerator and iron in the room. No movie options on the tv. No good food options on site.

Posted by on 1 May 2023

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Comment from Hotel Management

9 May 2023 by Dorsett Wanchai

Dear Renee, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Your comments on in-room facilities and hotel restaurant have been well noted and reflected to the concerned department for continuous improvement. Thank you for staying at Dorsett Wanchai, Hong Kong. We will definitely continue to improve and strive our best to deliver our guests a more delightful stay in the future.

About the Dorsett Wanchai Hong Kong

Location 387-397, Queen's Road East, Hong Kong,

Property Features

As a guest of Dorsett Wanchai Hong Kong, you'll find a fitness center, a vending machine, and multilingual staff. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An area shuttle within 1.5 kilometers, a train station pick-up service, and a train station drop-off service are free. The luxury Dorsett Wanchai Hong Kong also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2004
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Hong Kong Causeway Bay Station (1.1 km / 0.7 mi)
  • Metro station: Queen's Road East Tram Station (0.1 km / 0.1 mi)
  • Property shuttles: Free area shuttle within 1.5 kilometers and train station pick-up; shopping center shuttle and bus station shuttle

Room Amenities

Dorsett Wanchai Hong Kong offers 454 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

3T Bar - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. Kindly note that if a debit card is provided for such purposes, the related amount will be deducted by the bank during the authorization process.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Children stay free 11
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 163 for adults and HKD 163 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmopolitan Hong Kong
  • Cosmopolitan Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
  • Hong Kong Cosmopolitan Hotel
  • Hong Kong Hotel Cosmopolitan
  • Hotel Cosmopolitan Hong Kong
  • Hotel Hong Kong Cosmopolitan
  • Dorsett Formerly Cosmopolitan Hotel HK
  • Dorsett Wanchai Hong Kong Formerly Cosmopolitan HK
  • Dorsett Formerly Cosmopolitan HK
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Hotel
  • Dorsett
  • Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
  • Cosmopolitan Hotel Hong Kong
  • Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)
  • Dorsett Wanchai Hong Kong Hotel
  • Dorsett Wanchai Hong Kong Hong Kong
  • Dorsett Wanchai Hong Kong Hotel Hong Kong

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.