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Hotel Alexandra

4.5 star property
4.5-star luxury hotel near Sogo Causeway Bay

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Photo gallery for Hotel Alexandra

Interior
Seasonal outdoor pool
Exterior detail
Minibar, in-room safe, blackout drapes, iron/ironing board
Breakfast, lunch and dinner served
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
32 City Garden Road, North Point, Hong Kong
  • Popular LocationHappy Valley Race Course3 min drive
  • Popular LocationTimes Square Shopping Mall3 min drive
  • Popular LocationHong Kong Convention and Exhibition Centre4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)39 min drive

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout drapes, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Spade City View Room (Connecting Rooms For 6 Persons)

View from room

Spade City View Room (Connecting Rooms For 6 Persons)

  • 43 sq m
  • City view
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed, 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

Room
Dorsett Wanchai Hong Kong
Free WiFi
Air conditioning
Gym
Breakfast available
4.1 out of 5, Very good, (1002)
The price is CA $166
per night
CA $183 total
includes taxes & fees
17 May - 18 May
Dorsett Wanchai Hong Kong

About the area

Hong Kong

North Point stay.Your stay at this North Point hotel places you within 2 miles (3 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 miles (3 km).

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • Angus Café 半島冰室 - 2 min walk
  • Harbour Grand Café - 1 min walk
  • Pause It - 1 min walk
  • Five Guys - 3 min walk
  • Yi Pin Prawn 一品活蝦 - 2 min walk

About this property

Hotel Alexandra

4.5-star luxury hotel near Sogo Causeway Bay
Hotel Alexandra offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9990 square feet (928 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This Victorian Hong Kong hotel is smoke free.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 600 per day)
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 11:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: HKD 176 for adults and HKD 121 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 176 for adults and HKD 121 for children
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The outdoor pool closes for the season in November.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 112 out of 295 reviews" "
Rating 8 - Good. 109 out of 295 reviews" "
Rating 6 - Okay. 34 out of 295 reviews" "
Rating 4 - Poor. 25 out of 295 reviews" "
Rating 2 - Terrible. 15 out of 295 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the evening for a long layover in Hong Kong and wanted to go straight to bed. Check in took a few moments and we were off to the room. Breakfast was included and was adequate. Coffee with breakfast buffet was terrible. So Bad. Starbucks near by resolved that.
Stayed 1 night in Jan 2024

8/10 Good

david

Liked: Staff & service, property conditions & facilities, room comfort
Good quality hotel conveniently situated near to MTR Room was reasonable size for Hong Kong with partial harbour view
Stayed 5 nights in Dec 2023

6/10 Okay

Sherry

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty
There are many stains on both the towels and the bed sheets.
Stayed 1 night in Jan 2024

4/10 Poor

Larraine

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
this is a new hotel, but I am surprised at how they maintain the room, and also there's no seaview in clover cityview room, why they put up such a picture?
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Stayed 5 nights in Nov 2023

10/10 Excellent

Ho Man

Stayed 1 night in Dec 2023

4/10 Poor

Chi Leung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Jasmine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Anti-climax
Lobby was impressive, luxurious feeling. Very long queue at check-in but staff was very helpful. However, anti-climax-upon stepping into room, toilet was stained, not clean, room was dusty. Size was typical of HKG hotel, that is small.
Stayed 2 nights in Dec 2023

6/10 Okay

KENNETH

Liked: Staff & service, property conditions & facilities
Location is very good for easy access to public transportation.
Stayed 5 nights in Nov 2023

8/10 Good

Paul

Travelled with family
Liked: Staff & service, amenities
Good service at front desk. Room cleaning could be hit or miss. We booked 3 rooms, we found a blueberry under the desk in one of the room. Some area covered by dust. Hope they focus on cleaning and maintenance.
Stayed 1 night in Nov 2023