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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
3.5-star hotel near Indiana Convention Center

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Point of interest
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
123 W Louisiana St, Indianapolis, IN, 46225
  • Indiana Convention Center
    ‪2 min walk‬
  • Lucas Oil Stadium
    ‪3 min walk‬
  • Gainbridge Fieldhouse
    ‪6 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Train Car)

Suite, 2 Double Beds (Train Car)

Suite, 2 Double Beds (Train Car)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Indianapolis

Downtown Indianapolis stay.At this Downtown Indianapolis hotel, you'll be well placed to visit Indiana Convention Center and Lucas Oil Stadium, both within a 5-minute walk. Also, Gainbridge Fieldhouse is within half a mile (1 km) and Indianapolis Zoo is within 2 miles (3 km).

What's nearby

  • Indiana Convention Center - 2 min walk - 0.2 km
  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Circle Center Mall - 5 min walk - 0.4 km
  • Gainbridge Fieldhouse - 6 min walk - 0.6 km
  • Indianapolis Zoo - 5 min drive - 2.2 km

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Kilroys Bar & Grill - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪The District Tap - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5-star hotel near Indiana Convention Center
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 22 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 55000 square feet (5110 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG. Parking is available for a fee.

This 3.5-star Indianapolis hotel is smoke free.

  • 273 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 55000 sq ft of conference space
  • 5110 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers 273 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 4 2024 to May 26 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 60 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1009 reviews
Rating 8 - Good. 207 out of 1009 reviews
Rating 6 - Okay. 96 out of 1009 reviews
Rating 4 - Poor. 48 out of 1009 reviews
Rating 2 - Terrible. 50 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pretty cool place with a life size train inside
Stayed 1 night in Jun 2025

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Construction all around the area made it very difficult to walk to our desired destinations without walking through some shady areas
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so interesting! Loved the theme and the history. Great location and easy access to Lucas Oil Stadium.
Stayed 1 night in Mar 2025

4/10 Poor

Merissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No onsite parking, BEWARE $80.00 to park offsite overnight. Housekeeping knocking on our door at 9:20 am Sinage led you nowhere (exits, vending, skyway to LucasOil Stadium, etc..).
Stayed 1 night in Mar 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. The toilet was oddly loud when it would flush and the valet was completely full so we had to walk close to two blocks after packing the vehicle.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the history of the property and how convenient it was to get to other places downtown.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train experience was very cool.
Stayed 1 night in Mar 2025

10/10 Excellent

shaun

Stayed 2 nights in Jan 2025

6/10 Okay

JONATHAN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
They hotel was under renovation and the lounge was "make shift" and the elevator area was under renovation as well. Also noted at $400 a night there is NOTHING provided such as a few complementary bottled waters in the room. The location is great for the convention center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great Stay

Great stay. Amazing staff. Was under renovations but we knew that at time of booking. The work being done didn't effect our stay. In fact all the trades people working where very polite and courteous. Highly recommend this property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jeff

Stayed 2 nights in Feb 2025

8/10 Good

Alice

The pillows that were in our room were atrocious.They were extremely lumpy. The bath towels were extremely rough. Not a good experience after taking a shower. Last at 9:00 am the cleaning department was at our door to clean our room. My husband come to the Indianapolis quite frequently but not sure if you stay at your hotel again or recommend it to others. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Jan 2025

6/10 Okay

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service
Property has great potential. It's under construction right now 02/2025, so there is lots of plastic, dust and noise. Hard to get to dining area. Plumbing was an issue too because bathtub had water in it when we arrived. And room must have been outdated compared to ones on website. Toilet slow to flush. Event stays are twice as much as normal. I thought we would be staying in train cart because that's what i viewed when booking but you have to specifically ask for that according to staff. So make a special request if you want that experience. Staff was super friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

phillip

Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only problems we encountered was a wet spot on the carpet by the bathroom which may have been attributed to a possible leak. We reported it to the front desk. Our TV would lose reception on a few of the stations we tried to watch which was a small inconvenience. Other than that we and our grandchildren had a wonderful time.
Stayed 1 night in Feb 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service
Lots of construction going on.
Stayed 1 night in Feb 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend this place first time in Indianapolis definitely not our last
Stayed 1 night in Feb 2025

2/10 Terrible

Ganelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is undergoing a complete renovation. It was a construction zone.
Stayed 1 night in Feb 2025

2/10 Terrible

Nathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is under renovation. Very noisy! Construction workers are rude and let plaster fall on my head. Stay away from this hotel until its finished. They should not charge full price for such a bad environment.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Stayed 3 nights in Feb 2025