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Sheraton Indianapolis City Centre Hotel

4.0 star property
Hotel near Soldiers and Sailors Monument in Indianapolis

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Photo gallery for Sheraton Indianapolis City Centre Hotel

Meeting facility
Meeting facility
View from property
Outdoor pool
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
31 W Ohio St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    ‪8 min walk‬
  • Lucas Oil Stadium
    ‪15 min walk‬
  • Indianapolis Zoo
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(42 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(51 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

7.2 out of 10
Good
(18 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (View)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Indianapolis

City center stay.You'll be steps from Soldiers and Sailors Monument and within a 10-minute walk of Circle Center Mall with a stay at this Downtown Indianapolis hotel. Gainbridge Fieldhouse and White River State Park are also within half a mile (1 km).

What's nearby

  • Circle Center Mall - 6 min walk - 0.6 km
  • Gainbridge Fieldhouse - 8 min walk - 0.7 km
  • Indiana University-Purdue University Indianapolis - 14 min walk - 1.2 km
  • Lucas Oil Stadium - 15 min walk - 1.3 km
  • Indianapolis Zoo - 5 min drive - 2.2 km

Getting around

  • Canal Station - 4 min drive
  • Indianapolis Station - 12 min walk
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • ‪Qdoba Mexican Eats - ‬5 min walk
  • ‪Giordano's - ‬3 min walk
  • ‪Columbia Club - ‬2 min walk
  • ‪Buca di Beppo - ‬4 min walk
  • ‪First Watch - Market Tower - ‬2 min walk

About this property

Sheraton Indianapolis City Centre Hotel

Hotel near Soldiers and Sailors Monument in Indianapolis
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This Indianapolis hotel is smoke free.

  • 378 guestrooms or units
  • 21 levels
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Greg

Got the wrong room. No available parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cecilia, South bend

Stayed 1 night in Apr 2025

10/10 Excellent

Cassady

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay overall. Gym needs some love and wish the pool was open! Staff was top-notch!
Stayed 2 nights in May 2025

10/10 Excellent

Braulio, Sturgis

Stayed 1 night in May 2025

8/10 Good

Bryce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

BARBARA

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

terrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in everything needed was within walking distance
Stayed 2 nights in Apr 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Stayed 1 night in Apr 2025

8/10 Good

brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except they didn't have a smart TV. I really like having a smart TV. I don't like watching cable TV
Stayed 1 night in Apr 2025

4/10 Poor

Moises

Liked: Property conditions & facilities
Disliked: Staff & service
Unfortunately a bad experience. First night, TV wasn’t working and the sink was clogged. Next day we requested clean service in our room, they never got there, or maybe they never let them know to go and get it done. The guys from valet parking had better customer service than anyone inside. On first day she gave a cost it wasn’t real, from $48 we ended up paying around $180 for three nights. We were ok with that, still the added a charge we don’t know yet where came from.
Stayed 3 nights in Apr 2025

10/10 Excellent

Derrick, AMBLER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kiara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property it was amazing I would definitely stay there again !
Stayed 1 night in Apr 2025

2/10 Terrible

Kristopher

Disliked: Amenities
The hotel’s parking structure is under construction so valet is your only option at the hotel. My car stayed in valet for two nights and was returned to me with a broken window and a dent in the door and Parking Management Company sent me an email informing me that they won’t cover the damages on my new car that I entrusted them with. I would not suggest the hotel or the valet company to anyone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lamar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Chiara Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time booking in this hotel. I just do’t like that yhe Hotel Parking is closed. And it was not mention in the website. I booked this hotel mainly because of the Parking convenience we experienced the lat time I booked it. However, the overall stay was still good, the staff are nice, its just the parking inconvenience.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,
Stayed 1 night in Apr 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort

A little disappointed

The corner room 1402 did not have a microwave or a blow dryer other than that I was satisfied with the room
Stayed 2 nights in Apr 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. The only thing I would suggest is giving guests the ability to access streaming services and YouTube on the room TV sets. Of course each guest would have to use his or her account with a login password. Some Marriott properties have this option. Also very convenient to restaurants, stadiums, and shopping.
Stayed 2 nights in Apr 2025

4/10 Poor

Brandon

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is older, needs updates and repairs.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

You get what you pay for...

Parking was a sh*t show. The permanent parking garage sign sends you down a empty alley to nowhere. Came back, looked closr, and find the garage closed with no signage. Jusr ugly red tape. Why aren't they're large, nice signs on the fence aplogizing fir the inconvenience. Then told we have to valet for a ridiculous price, or self park blocks away. You'd think the hotel would cut guests a break on valet cost, or cut a deal with a local garage...hotel management 101. But no, we were on our own, and had the pleasure of walking two blocks Sat in the torrential rain. Thanks. The hotel is very tired. Peeling wall paper, crumbling ceilings. Why have marble and brass if you don't care enough to polish and maintain it? Desk chair was totally blown out...like sitting on a beach chair. Plug access at the desk was lousy. Came back Friday night to find a giant roach in the bathroom. The rate was great, but clearly reflected the quality of the hotel. I'd rather pay more and stay somewhere nicer, which I will be next time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025