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Ser Casasandra Boutique Hotel

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Photo gallery for Ser Casasandra Boutique Hotel

Outdoor pool, open 9 AM to 6 PM, pool umbrellas, sun loungers
Yoga
Outdoor banquet area
Outdoor wedding area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪1 min walk‬
  • Place, Holbox Letters
    ‪6 min walk‬
  • Place, Holbox Church
    ‪6 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Luxury Suite

Master Luxury Suite

Master Luxury Suite

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Superior)

Standard Double Room (Superior)

Standard Double Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Partial ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Ocean)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Isla Holbox

On the beach.Your stay at this Isla Holbox hotel places you within a 10-minute walk of Holbox Beach and Holbox Letters. Main Square and Holbox Church are also within half a mile (1 km).

What's nearby

  • Holbox Beach - 1 min walk - 0.1 km
  • Holbox Letters - 6 min walk - 0.6 km
  • Holbox Church - 6 min walk - 0.6 km
  • Main Square - 6 min walk - 0.6 km
  • Holbox Baseball Park - 13 min walk - 1.1 km

Restaurants

  • ‪Barba Negra - ‬4 min walk
  • ‪capitancapitan - ‬6 min walk
  • ‪Mandarina - ‬5 min walk
  • ‪Casa Sandra Hotel - ‬1 min walk
  • ‪Piedra Santa - ‬4 min walk

About this property

Ser Casasandra Boutique Hotel

5-star beachfront hotel near Holbox Beach
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This Beaux Arts hotel also offers an outdoor pool, a garden, and a terrace.

This 5-star Isla Holbox hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 bars or lounges
  • Built in 2003
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Ser Casasandra Boutique Hotel offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

3 restaurants; breakfast, lunch, and dinner served
Casa Las Tortugas Petit Beach Hotel & Spa
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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, 177 reviews
The price is CA $362
CA $443 total
includes taxes & fees
Jun 14 - Jun 15
Casa Las Tortugas Petit Beach Hotel & Spa

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge) up to 200 km

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 370 for adults and MXN 370 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 1400.0 per day.
  • Cribs (infant beds) are available for MXN 600.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night
  • Resort fee: MXN 375 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children
  • Crib (infant bed) fee: MXN 600.0 per day
  • Rollaway bed fee: MXN 1400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9 AM to 6 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Does Ser Casasandra Boutique Hotel have an airport shuttle?

Ser Casasandra Boutique Hotel offers an airport shuttle during limited hours, on request, for a charge.

How much does it cost to stay at Ser Casasandra Boutique Hotel?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Ser Casasandra Boutique Hotel on Jun 11, 2026 start from CA $333, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is Ser Casasandra Boutique Hotel to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Ser Casasandra Boutique Hotel offer free breakfast?

Free breakfast isn’t provided at Ser Casasandra Boutique Hotel, but continental breakfast is offered for a fee of MXN 370 for adults and MXN 370 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Ser Casasandra Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at Ser Casasandra Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Ser Casasandra Boutique Hotel?

Free parking is not available at this hotel.

Does Ser Casasandra Boutique Hotel have a pool?

Ser Casasandra Boutique Hotel features an outdoor pool. Guests can enjoy pool access from 9 AM to 6 PM.

Does Ser Casasandra Boutique Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Ser Casasandra Boutique Hotel have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, Swedish massages, and reflexology.

How close is Ser Casasandra Boutique Hotel to downtown Isla Holbox?

Ser Casasandra Boutique Hotel is 3.3 mi away from Isla Holbox.

Ser Casasandra Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 176 reviews
Rating 8 - Good. 38 out of 176 reviews
Rating 6 - Okay. 8 out of 176 reviews
Rating 4 - Poor. 3 out of 176 reviews
Rating 2 - Terrible. 2 out of 176 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

PAULINA

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and the staff was so friendly.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Arrieh

Liked: Cleanliness, amenities, property conditions & facilities
Everyrhing was perfect! The facilities, the incredible staff, the food. 10/10
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, courteous and professional staff, beach is gorgeous.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relax. Excellent service, one of the best restaurants on the island.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our 8 night stay

Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , great service !
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Rheannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing team looked after us so impeccably, nothing was too much trouble. The room was gorgeous room and beautifully thought out. The therapist so understanding and insightful, Fabian on the front desk deserves special mention for first class customer care - loved it!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff. Will be back soon!
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The staff is exceptional
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holbox tranquility - Perfect!

Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique gem on this island

We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.
Verified

10/10 Excellent

ely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

RICARDO ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico lugar

Muy bien , muy bonito el hotel , el restaurante y el club de playa !
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

con ganas de volver ¡¡

fue una experiencia sumamente agradable... mejor que en casa, desde la recepcion, durante la estancia y la salida. sobre todo personas agradables y serviciales ¡¡
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Guillermo Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bella propiedad y estancia
Stayed 3 nights in May 2023
Verified

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, amenities
Over priced and extremely rude management staff.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dream of an Escape

A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future.
Stayed 4 nights in May 2022