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Westside Residences By Rotana

Hotel near Mall of Istanbul in Istanbul

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Indoor pool, open 10:00 AM to 8:00 PM, sun loungers
Lobby lounge
Exterior
Reception
Apartment, 4 Bedrooms | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Mahmutbey Mah. Tasocagi Yolu Cad., Tasocagi Yolu 39-1, Istanbul, Istanbul, 34218
  • İstoç Ticaret Merkezi
    ‪7 min walk‬
  • Mall of Istanbul
    ‪15 min walk‬
  • 212 Istanbul Power Outlet
    ‪20 min walk‬
  • Istanbul (IST)
    ‪23 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Pillowtop beds, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms, City View

  • 120 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

  • 130 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Pillowtop beds, in-room safe, desk, blackout drapes

Apartment, 3 Bedrooms

  • 130 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Istanbul

City center stay.With a stay at this Bağcılar hotel, you'll be within 2 miles (3 km) of Mall of Istanbul and 9 miles (15 km) of CNR Expo Center. Süleymaniye Mosque and Grand Bazaar are within 12 miles (20 km).

What's nearby

  • İstoç Ticaret Merkezi - 7 min walk - 0.6 km
  • Mall of Istanbul - 15 min walk - 1.3 km
  • 212 Istanbul Power Outlet - 20 min walk - 1.7 km
  • Medipol Mega University Hospital - 3 min drive - 3.0 km
  • Ataturk Olympic Stadium - 4 min drive - 5.6 km

Getting around

  • Mahmutbey Station - 3 min drive
  • ISTOC Station - 5 min drive
  • Istanbul Airport (IST) - 30 min drive

Restaurants

  • ‪Midpoint - ‬7 min drive
  • ‪Big Chefs Mall Of İstanbul - ‬7 min drive
  • ‪Zuum - ‬7 min drive
  • ‪Burger King - ‬8 min drive
  • ‪Seraf Restaurant - ‬18 min walk

About this property

Westside Residences By Rotana

Hotel near Mall of Istanbul in Istanbul
Westside Residences By Rotana offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Westside Residences By Rotana. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Istanbul hotel.

  • 187 guestrooms or units
  • 32 levels
  • 2018 buildings
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westside Residences By Rotana offers 187 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 108-inch LED televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and Thai massages.

Languages

Arabic, English, Turkish

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Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 108-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Westside Residences By Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Electricity is not provided
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Electricity is not provided. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 34-2177

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Westside Residences By Rotana.

Property is also known as

Westside Arjaan Rotana Hotel Istanbul
Westside Arjaan Rotana Hotel
Westside Arjaan Rotana Istanbul
Westside Arjaan Rotana
Westside Arjaan by Rotana
Westside Residences By Rotana Hotel
Westside Residences By Rotana Istanbul
Westside Residences By Rotana Hotel Istanbul

Westside Residences By Rotana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 92 reviews
Rating 8 - Good. 21 out of 92 reviews
Rating 6 - Okay. 11 out of 92 reviews
Rating 4 - Poor. 7 out of 92 reviews
Rating 2 - Terrible. 8 out of 92 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexei

Stayed 2 nights in Feb 2025

10/10 Excellent

Nodir

Stayed 1 night in Feb 2025

10/10 Excellent

Alexei

Stayed 2 nights in Feb 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and amenities are very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Maaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hamza

Stayed 1 night in Oct 2024

10/10 Excellent

Mirzaakbar

Stayed 2 nights in Oct 2024

2/10 Terrible

Bassem

Stayed 19 nights in Jul 2024

8/10 Good

Ahmad

Travelled with family and small children
Disliked: Cleanliness
Good but need some improvements ( room furniture dilapidated, kitchen cabinets empty you need to order each item you need and housekeeping not meet 5 start hotel standard ). Also, we try the breakfast buffet and the chef for omelette was mad and not respecting guests orders.
Stayed 14 nights in Jul 2024

4/10 Poor

Jaffar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this hotel

The cleanliness of the hotel is one of the worst i have ever come across, i had to request every time for someone to clean properly, yet throughout the whole stay, only once was it cleaned to an acceptable level. Vaccuming does not seem to exist in this hotel and they do not understand what clean is! The swimming pool is cold, i changed rooms three times and the second room that i was given, the beds were about to break. I will not stay here ever again! Do not recommend, i feel the management and staff are not bothered about the hotel at all!
Stayed 17 nights in Jun 2024

8/10 Good

Bojin, San Diego

Disliked: Property conditions & facilities
Stayed 8 nights in Jun 2024

4/10 Poor

Mohammed

Stayed 3 nights in Jun 2024

10/10 Excellent

MAZIN

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

10/10 Excellent

GLADYS

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is bad spa is bad also stuff
Stayed 1 night in Sep 2023

8/10 Good

Zubeda

Travelled with family and small children
Nice and spacious for a family of four, enjoyed the apartment stay. All staff were very pleasant and helpful. Thanks
Stayed 7 nights in Aug 2023

2/10 Terrible

Ayas, Richmond

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You will regret of you book this hotel. Super dirty rooms, broken nasty bed, staff are bunch of lier, I don’t what to say….
Stayed 8 nights in Jul 2023

2/10 Terrible

ALHUSSAIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2023

6/10 Okay

Meretmuhammet

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On an average overall rating I would give this hotel 1 stars because their cleaning service is atrocious. But their staff was really nice and rooms are alright as well. So I gave them 3 stars overall. Would I stay there again? No. Was my room ever had a proper cleaning while I stayed there? No. I would give them 1 stars if it wasn’t for the hospitality of Shasenem. She was the only reason I stayed in that hotel otherwise I was leaving the hotel.
Stayed 5 nights in Jul 2023

4/10 Poor

Bassam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor hygiene and worn out furniture

The cleanliness inside the suites is bad, the bed linens are worn out and not clean, there is no good cleaning service inside the rooms
Stayed 8 nights in Jul 2023

4/10 Poor

Maryam

Stayed 7 nights in Jun 2023

6/10 Okay

Salaamah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Sadly Dissapointed

The good points about the hotel is that it has a welcoming feeling. Beautiful entrance. Very helpful friendly staff. Unfortunately this was one of the worst experiences I've had. We started unpacking and noticed the floors where pasted with dust. The inside of the cupboards where so dirty we had to rewash our clothes. When i went to use the bathroom it had old faeces in the toilet. The sofa was tiny in a 2 bedroom apartment and had stains all over it. We took pics showed the manger house keeping came and admited that the room was not checked. They then gave us an"upgrade" to a newly renovated 2 bedroom. However the upgrade only had 1 extra bed And they had to bring 2 beds for my kids which made the place cramped. This apartment was also not cleaned it still had the grout dust on the floors and walls . The cleaning service's need to be reevaluated and they need training. 4 people cleaned in 5 min. and yet there was dust and dirt on the floor from when we moved in. I had to call them back to clean. Garbage stated outside doors for 2 days. For a 5 start hotel its actually a definite 2star. Won't stay there again. They disappoint the Rotana name I tried uploading photos it won't allow me.
Stayed 5 nights in Jun 2023

8/10 Good

EMRAH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personel iyi niyetli ama sayısı yetersiz
Stayed 2 nights in Jun 2023

6/10 Okay

Fawzy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!