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Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC

Family-friendly stay near Magic Sands Beach

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A covered outdoor seating area with a table and chairs, overlooking the ocean.
A spacious living room with a large window overlooking the ocean, a ceiling fan, a green sofa, and a television.
A pool area with lounge chairs and umbrellas, palm trees, and a view of the ocean.
A beachfront hotel with multiple buildings, palm trees, and a rocky shoreline.
A stone wall with the name "Kanaloa" and tropical vegetation around it.

Reviews

9.8 out of 10
Exceptional

Entire condo

3 bedrooms2 bathroomsSleeps 6

Popular amenities

  • Ocean view
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Air conditioning

Explore the area

View in a map
Kailua Kona, HI
  • Place, Keauhou Bay Beach
    ‪12 min walk‬
  • Place, Keauhou Shopping Center
    ‪17 min walk‬
  • Place, Kona Country Club
    ‪11 min drive‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪39 min drive‬

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About the area

Kailua-Kona

Oceanside stay.Within a 15-minute walk of this Keauhou condo, you'll find Keauhou Bay Beach and Keauhou Shopping Center. Regal Keauhou and Holua Racquet and Paddle are also within 2 miles (3 km).
View more Condo rentals in Kailua-KonaOpens in a new window

What's nearby

  • Keauhou Bay Beach - 12 min walk - 1.0 km
  • Keauhou Shopping Center - 17 min walk - 1.4 km
  • Regal Keauhou - 10 min drive - 1.9 km
  • Kona Country Club - 11 min drive - 2.7 km
  • Holua Racquet and Paddle - 17 min drive - 3.8 km

Getting around

  • Kona Intl. Airport (KOA) - 27 min drive

Restaurants

  • ‪McDonald's - ‬13 min drive
  • ‪Kona Brewing Co. & Brewpub - ‬14 min drive
  • ‪Denny's - ‬13 min drive
  • ‪Kona Coffee & Tea - ‬13 min drive
  • ‪Don's Mai Tai Bar - ‬13 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC

This luxury condo is as close to the beautiful blue waters of the Pacific Ocean as you can get at Kanaloa at Kona. Unit 1804 is a top-floor (second floor) oceanfront condo with over 1700 square feet of living space with all the amenities of home. The 180 degree view of the ocean is spectacular providing beautiful sunset views. The private location of the condo provides a relaxing and romantic setting. This is a Non-Smoking and Non-Vaping Property. • Oceanfront Location• Sunset Views Year Round• Quiet, Residential Location• Walk to restaurants & stores• Golfing, Swimming, Snorkeling & Surfing Nearby• Three pools, including one that is oceanfront• 2 Lighted Tennis Courts with stripes for pickle ball• 3 Hot Tubs & 3 BBQ Stations• Tropical Gardens & Flowers• Activities Desk & On-site Security

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Property amenities

Pool/Spa

  • Communal pool
  • Hot tub

Internet

  • Available in the condo: Internet access

Parking and transportation

  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Games
  • TV

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near the ocean

Things to do

  • Table tennis
  • Tennis
  • Water sports equipment
  • Golfing nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Onsite parties or group events are strictly prohibited.

Property Registration Number TA-102-614-0160-01, GE-102-614-0160-01

Property is also known as

Aloha Condo s Kanaloa Kona Condo 1804 Oceanfront AC Kailua Kona
Aloha Condo s Kanaloa Kona Condo 1804 Oceanfront AC
Aloha s Kanaloa Kona Condo 1804 Oceanfront AC Kailua Kona
Aloha s Kanaloa Kona Condo 1804 Oceanfront AC
Aloha Condo s Kanaloa Kona Condo 1804 Oceanfront AC Kailua Kona
Aloha Condo s Kanaloa Kona Condo 1804 Oceanfront AC
Aloha s Kanaloa Kona Condo 1804 Oceanfront AC Kailua Kona
Aloha Condo s Kanaloa Kona Condo 1804 Oceanfront AC Kailua Kona
Aloha Condo s Kanaloa Kona Condo 1804 Oceanfront AC
Condo Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC
Aloha s Kanaloa Kona Condo 1804 Oceanfront AC Kailua Kona
Aloha Condos Kanaloa at Kona Condo 1804 Oceanfront AC
Aloha s Kanaloa Kona Condo 1804 Oceanfront AC
Aloha Condos Kanaloa at Kona Condo 1804 Oceanfront AC
Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC Condo
Condo Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC
Aloha Condos Kanaloa at Kona Condo 1804 Oceanfront AC
Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC Condo
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Frequently asked questions

How close is Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC to the airport?

This condo is 15 mi (27-min drive) away from the Kona Intl. Airport (KOA) airport, the closest popular airport to the property.

Does Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC have an airport shuttle?

Airport shuttle services are not available at this condo.

How close is Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC to the beach?

This condo is a short 11-minute walk from Keauhou Bay Beach and 2.6 mi (9-min drive) from Magic Sands Beach. Don't forget your sunscreen!

Does Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC offer free breakfast?

This condo does not offer free breakfast.

Is there a casino at Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC?

No, there is no casino at this condo.

What time is check-in at Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC?

Check-in begins at 3:00 PM.

Is there free parking at Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC?

Free parking is not available at this condo.

Does Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC have a pool?

This condo does not have a pool.

Does Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC have a spa?

There are no spa services available at this condo.

How close is Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC to downtown Kailua-Kona?

This condo is 5.4 mi away from Kailua-Kona.

Aloha Condos, Kanaloa at Kona, Condo 1804, Oceanfront, AC Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 112 out of 122 reviews
Rating 8 - Good. 8 out of 122 reviews
Rating 6 - Okay. 1 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

10/10

Cleanliness

Reviews

From a partner site

10/10 Excellent

Patrice P.

Stunning Views!

Stunning views from the lanai! Sunsets were brilliant and the waves crashing against the rocks was so therapeutic. We enjoyed our daily walks, the pool looking out into the ocean, close but not too close proximity to restaurants. Many pluses to this property, I would strongly recommend this location. Thank you Jan for a very memorable vacation!
Verified review

10/10 Excellent

Micah L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
What a wonderful stay. Very spacious well organized condo. Comfortable beds, very well equipped kitchen. Our family of 6 enjoyed several meals on the wonderful porch/lanai. Great location, close to the tennis/pickle ball courts as well as the pools. Our teenage kids were able to come and go with ease as the condo community is very peaceful and laid back. Gorgeous well maintained grounds with lots of great options for morning walks. Groceries and dining options right up the hill and quick access to roads leading to the sightseeing hot spots. The owners had plenty of towels, pickle ball and tennis gear. It was a perfect stay for our family. The ocean pool was beautiful and never to busy. If you are looking for a place that gives you room to stretch out and relax and is close to everything but tucked away in a quiet community, look no further. Can’t recommend this place enough. Wonderful stay that we would definitely book again
Stayed 7 nights in Mar 2026
From a partner site

10/10 Excellent

Carrie H.

Maloha Hawaii

The townhouse met all our expectations. From the stunning ocean views from the spacious deck to the tropical touches in the decor, large bathrooms and kitchen, plus beautiful outdoor landscaping on the grounds made our stay a truly relaxing experience. We also appreciated the snorkeling equipment for use and the friendly staff.
From a partner site

10/10 Excellent

Jeff G.

Kona condo stay beachfront

We will definitely rent here in the same place again. It was even far better than we even expected. When they say beachfront, it almost hangs right over the crashing waves and rocks and it’s absolutely beautiful. But beyond the view what we really loved was how well stocked the kitchen, the bathrooms, the laundry room, and everything you can imagine was available. That means something when you’re traveling. Even the kitchen had all the condiments we needed and we did not have to go buy them. And then to top it off all of the beach gear and snorkeling equipment was all in the closet. And our host was always a quick response with anything we needed. We will definitely be back.
Verified review

10/10 Excellent

Allen G.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing view. Lots of snorkeling gear to use. Chairs to use. Umbrella to use. Even Pickleball paddles. Also tennis rackets. Everything we needed. Only small complaint is that the upstairs loft can get slightly warm. Not a big deal. Very quiet except for the amazing sound of ocean waves all day long.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Lara D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing view

We really enjoyed our stay. The view from the lanai was amazing and we were lulled to sleep by the sound of the ocean each night. Not too far from Kona and other sites and minutes away from a grocery store. Had everything we needed for cooking.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic Location!

Family of 5. Kids 20, 18, 16. The location was perfect to explore the Kona coast. The condo had everything we needed. The deck overlooking the ocean with the sound of crashing waves elevated every moment spent in the condo. Would recommend this to anyone and definitely stay here again.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Randy T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful!

We loved our stay at this vacation rental. It was quiet and had a beautiful ocean view. The unit was nicely furnished, spacious and well-stocked. It had everything we needed. The grounds are lovely. There is a grocery store nearby. The owner is friendly, quick to respond, and accommodating.
Stayed 9 nights in Apr 2025
Verified review

10/10 Excellent

Joey K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Peace and quiet with a biew

What a view and a very comfortable stay on the Big Island. Well equipped and very organized. We loved cooking and enjoying quiet dinners with our friends. Stayed here two other times and each time I felt like coming home.
Stayed 7 nights in Jan 2025
From a partner site

10/10 Excellent

John K.

Beautiful views and comfortable

We travel to the Big Island regularly and found this condo to be one of the best we have stayed in. The lanai was the highlight for us, and we spent hours watching kayakers and soothing waves crash right near us. It was clean, well stocked with new Kitchen appliances and had a lot of books and games to use. The master bedroom was large, and the bathroom exceptionally designed with a 2 person shower. I liked the tile used, and my wife enjoyed the large makeup mirror, although not much makeup was worn, only sunscreen!! The only thing we would improve on is the overhead fans in the bedrooms could use a remote control to change the speeds easily from the bed. Some of the towels and sheets were a bit worn, but overall we will try to stay here again when we visit next year.
From a partner site

10/10 Excellent

lisa h.

WOW!

Wow! Wow! Wow! There is nothing else I can say about the view from this lovely home. You wake up, grab a cup of coffee and walk out onto the balcony to see/hear crashing waves against the rocks. This is one of our favorite places we have stayed at with the view and we have stayed in places with wonderful views. The home is well equipped. clean and very comfortable. The property has 3 pools (one right above the ocean), tennis/pickleball courts and a ping pong table. The grounds are so green and lush which is wonderful to just take a walk around to get your steps in. Communication with the property is seamless. We will definitely be back!
From a partner site

10/10 Excellent

Marcella F.

Extraordinary Condo Experience!

We sent a group of ours to this condo for a workshop and they LOVED it. They said it was absolutely beautiful and they had everything they needed. The owner was super helpful and overall our clients want to come back and stay there again! Thank you for a wonderful experience for our clients. We wowed them!
Verified review

10/10 Excellent

Laura P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place!

Spectacular views! Well equipped...it was hard to leave! The owner was a great communicator and checked on us several times to make sure we had everything we needed.
Stayed 9 nights in Feb 2023
Verified review

10/10 Excellent

Glenn H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great property

Very clean. Amazing sunsets. Incredible beach view. It’s obvious the owner cares for and about the property and wants the guests to have the best rental possible.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Joyce S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful views!

This property did not disappoint! The views could not be beat…we made sure not to miss a single sunset :) Can’t imagine a better place to watch it! The condo was so clean and the kitchen had all we needed and more. We loved staying in Sotuh Kona away from the hustle and bustle. If we come back to the Big Island, we certainly would come back to stay here!
Stayed 8 nights in Aug 2024
Verified review

10/10 Excellent

Meg F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful beachfront condo

The location of this condo was amazing. It has everything we needed and it was a huge plus to have A/C in August. The sunsets from the patio was truly incredible. Rooms were spacious and well appointed. I highly recommend this vacation condo. The owner/manager Kathy was super responsive.
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Jon A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful family stay

This rental was perfect for my parents, two kids, wife and me. The sound of crashing waves directly outside the unit was wonderful and it came stocked with just about everything we needed to have a wonderful vacation, including a storage locker full of goggles, masks and snorkels, water shoes, etc. It’s also right down the street from the nighttime manta ray snorkeling (awesome thing to do!), which was super convenient.
Stayed 8 nights in Mar 2023
From a partner site

10/10 Excellent

brett k.

Great Place to relax and enjoy the island!

The unit was clean, and very well appointed. We have stayed in many condos throughout HI and this is at the top of the list! Very quiet area, we spent many hours on the lanai watching the ocean. The management team was very responsive on the single time we contacted them (we had internet access issues, turned out to be a wide area issue that spectrum was having). You certainly have purchased an extremely nice property. We recommend it highly and we will certainly contact you if we travel to the big island in the future.
From a partner site

10/10 Excellent

Stacey H.

Condo

What an incredible view from the condo including sunsets and the sound of the ocean. We opted to do take out a couple of nights just to sit on the lanai. Very comfortable, spacious, and clean. Well stocked kitchen. Covered parking is a little tight, but all of the spaces are and we were thankful for a designated spot. Good location. Super easy to work with as far as booking and at the resort itself. Would rent again.
Verified review

10/10 Excellent

Sally R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great condo for family of 5

We had a really excellent stay at this condo. We were there with our 3 kids (ages 29, 24, and 10). It is very spacious, giving us all opportunity to be comfortable and have room to spread out. We hosted grandparents for dinner comfortably using the indoor and outdoor dining areas. The only thing to note is the twin beds are small, like extra narrow and our 10 year old fell out of the bed a couple of times. These beds are really designed for small people, definitely not a larger adult. Not a big deal, but something to note if planning for a group of adults.We loved it and would definitely book this condo again. Thanks for a great stay.
Stayed 7 nights in Dec 2024
From a partner site

10/10 Excellent

Kelly P.

Peaceful break

The condo is so close to the water, it’s absolutely beautiful and so tranquil listening to the waves crashing as you sleep. The condo was very clean and well stocked (spices, towels, laundry wash, dishwasher tabs etc). All the cooking supplies were there, and we were very happy to find a kettle! The only thing we would say is that the washing machine smelled a little moldy and didn’t really freshen our clothes. A clean cycle would probably resolve this easily enough. It is definitely worth paying for the AC! The pools were quiet and it was no problem accessing those. The gardens were well maintained and so pretty. Walking distance to the local shopping center, with store, places to eat/drink. Communication was easy. Would be happy to return.
From a partner site

10/10 Excellent

Lorna D.

Everything you could ask for!

We stayed at Unit #1804 for 10 days in December 2017. I have stayed at multiple units in Kanaloa and this 3 bedroom oceanfront was spectacular. The owners have thought of every convenience, as if they started with the question " What would I want in a condo?" Truly, everything from very nice bedding, towels and comfortable beds, to a fully equipped kitchen. We had cleaning service half way through our stay and she was did an equally amazing, detailed job. From check-in to check-out our experience, 5 total in the unit was ideal. The location has views both north and south and full oceanfront which I loved. The indoor/outdoor carpet on the lanai was a bonus as it muffles the noise of moving chairs. Nice for us but equally nice for our neighbors. If you need water sport equipment it's all there including coolers. Thank you Kathy for your attention to detail. We will return.
Verified review

10/10 Excellent

Kathy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Everything and More!

My husband and I stayed in this beautiful condo along with our two grown sons, ages 18 and 20. We could not have been happier! We are frequent VRBO renters and this place is among our favorites. Not only is the view unobstructed and beautiful, we loved the amenities at the resort. We played tennis (with the supplied rackets and balls!) and swam at the pools each day (beach towels supplied as well)! They even have snorkeling gear and boggle boards!! The kitchen is FULLY stocked. As a frequent VRBO renter, we have seen it all -- and this was the best we have encountered! We literally had not one basic item we needed that was not supplied -- only needed to buy our groceries and were able to cook full meals with the supplied pots/pans/spices/oils/utensils). It's spacious, well kept, very clean and super conveniently located! We really loved our stay!! Also, the management unexpectedly scheduled maintenance during our stay which required them to turn the water off for 6 hours one day. We were pleasantly surprised that the owner credited us for the inconvenience. Truly appreciated that! If we ever have the chance to return to the beautiful Big Island of Hawaii, we would definitely stay here again!
Stayed 5 nights in Jul 2024
From a partner site

8/10 Good

Carrie F.

Over all we had a nice time.

This trip was a long time coming as we were scheduled to be there during the Covid shutdown in 2020. The manager of the property would not give us our money back even though we could not possibly physically be there as there were no flights going to the islands at all. We were extremely frustrated, but I can say that she did at least extend the time that we had to use the credit so finally we went about 2.5 years later. Now about the condo. It was clean and had everything you might need available to use, including beach gear, condiments and laundry soap. I am sure there was more, but these are the things that we found ourselves grateful to have available. It was also in a great location, close enough to shopping and restaurants. I would not say within walking distance, but within a short driver. The very best thing about the condo was that it was RIGHT ON THE OCEAN. The sound of the waves were my favorite thing!!! Only a few negatives....the blinds let in so much light. They really should consider getting black out shades of some sort. I don't want to be woken up by the sun at 5:30-6am every morning of my vacation. Also, the condo is a bit out dated as far as decor, flooring, tile in shower etc. It made it feel older, darker and a little dingier that it really was. Over all we had a nice time.
From a partner site

8/10 Good

Eric D.

Beautiful condo and location April 2018

My Wife and i stayed at Kanaloa at Kona for five nights in April 2018. The Condo location is inside a resort community of condos set inside of a larger community of homes and other condos making up one large neighborhood. The condo sits right on the waters edge with lava flows right below the condo lanai with the Pacific ocean waves breaking onto the lava in front of the condo. The condo is a second floor unit of 4 condos together with a stairway leading up from entrance door to the actual living space so you will need be able to lift your luggage up a fairly long flight of stairs. The condo is completely updated with everything needed for a great stay, two nice size bedrooms and two nice bathrooms , with master bath having tub, a walk-in shower with two shower heads and double vanity and makeup area to sit at. The second bath has double vanity also with single walk-in shower. The third bedroom is in a loft with twin beds overlooking den area and kitchen area with stairway. all appliance are modern and top quality with granite countertops through complete unit. Also complete with Maytag washer and dryer. There was a additional charge for Air Conditioning which is controlled by a preset program that you are unable to change since its a locked thermostat with security code to make any changes. The AC was set to about 75- 78 during waking hours and was uncomfortable for us in later morning hours, afternoon and early evening hrs when returning from sight seeing. The second day the trade winds had calmed and we noticed the AC was warm and thats when we realized we could not adjust. This was a concern before we booked this unit and we were told we could lower ac to 70 if needed but not below that temp. we contacted the owner and she insisted that we could just rotate the ring to cooler temp but that was not possible as we told her the unit was locked via a code to unlock and even sent over a picture of thermostat showing the lock and that it was set to a green leaf energy savings mode. i could understand this situation if we hadnt already agreed we could lower the temp before we booked plus we paid a extra 125.00 to run AC for 5 days. She does have many fans in the unit that helped but we arent ones to sleep at night with strong fans at night so this was not that comfortable to us. If i had been at home in our city with a ac locked at 78 degrees in the afternoon i would be calling the AC repairman to fix my AC. i do understand energy savings but also after spending 1900 for 5 nights including the extra AC charge i would expect to be able to lower the temp as needed within reason. The other issues although a bit minor were that the assigned parking for the condos were small for two cars to park together in assigned covered parking where people could barely exit the passenger side because you needed to allow enough room for driver to park and get out vehicle so you needed to let passengers out before parking. The assigned parking for this unit isnt in front of the condo although other condos are assigned parking in front of your condo. This probably isn't anything the owner can control. Its like parking your car three houses down from the house you live in. Overall we had a great time, there was nothing else we needed that the condo didnt have. The location was great and the views out the lanai were fantastic. i would have gave it 5 stars if the AC had not been a issue that she said she couldnt correct. She told us she could not get a service tech out in time to look at, but never offered the code to manually operate it either?? At the least i think we should have been offered the 125.00 charge for AC usage back, but we were never offered any compensation. Personally i believe there was nothing wrong with the AC and the owner acted like she didn't understand how the new programable thermostats worked or didnt want us to lower the temp all along and figured once we got there we wouldnt mind the higher temps!! For that reason we will not return to this particular unit again in the future. Sincerely Eric And Sandy