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Acactus Hotel

Property class: 4
4-star spa hotel perfect for exploring Kampala

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Photo gallery for Acactus Hotel

A bedroom with a bed under a canopy, a wooden wardrobe, and a dining area with chairs.
A living room with an orange sofa, a glass coffee table, a painting on the wall, and a TV on the wall.
A reception desk at Acactus Hotel with a sign indicating the reception area.
Two chefs preparing food in a kitchen with a stove, oven, and tiled backsplash.
A hotel with a peach facade, a blue glass section, and a sign reading "ACACTUS HOTEL".

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
Luwafu Rd, Kampala, Central Region
  • Place, Wonder World Amusement Park
    ‪4 min drive‬
  • Place, Embassy of the United States
    ‪5 min drive‬
  • Place, Speke Resort and Conference Centre
    ‪7 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪42 min drive‬

Room options

Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double or Twin Room, Balcony, City View

A hotel room with two single beds, wooden headboards, and a striped bed runner.

Deluxe Double or Twin Room, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, City View

A hotel room with a wooden bed, striped armchair, and a desk with a chair.

Standard Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, City View

A bedroom with a bed, a sofa, a wardrobe, and a mosquito net.

Standard Single Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Kampala

City center retreat .Your stay at this Makindye hotel places you within 3 miles (5 km) of Wonder World Amusement Park and St. Francis Hospital - Nsambya. Embassy of the United States and Kabaka's Lake are also within 3 miles (5 km).

What's nearby

  • Wonder World Amusement Park - 4 min drive - 3.0 km
  • Embassy of the United States - 5 min drive - 4.1 km
  • St. Francis Hospital - Nsambya - 6 min drive - 4.4 km
  • Munyonyo Martyrs' Shrine - 6 min drive - 5.9 km
  • Speke Resort and Conference Centre - 7 min drive - 6.3 km

Getting around

  • Entebbe Intl. Airport (EBB) - 64 min drive

Restaurants

  • ‪Nomad - ‬6 min drive
  • ‪Beverly Hills - ‬5 min drive
  • ‪Bar Code - ‬3 min drive
  • ‪Le Petit Bistro - ‬5 min drive
  • ‪The Upside - ‬9 min walk

About this property

Acactus Hotel

4-star spa hotel perfect for exploring Kampala
Acactus Hotel offers its guests a full-service spa. There's a snack bar/deli on site. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces.

WiFi is free in public spaces. Acactus Hotel also features a vending machine, concierge services, and laundry facilities. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Kampala hotel.

  • 20 guestrooms or units
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Beauty salon
  • Smoking in designated areas
  • Lockers available
Acactus Hotel offers 20 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 5 for children
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Height-adjustable showerhead
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Acactus Hotel

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 8 for adults and USD 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Acactus Hotel to the airport?

Acactus Hotel is 27.5 mi (64-min drive) away from the Entebbe Intl. Airport (EBB) airport, the closest popular airport to the property.

Does Acactus Hotel have an airport shuttle?

Airport shuttle services are not available at Acactus Hotel.

Does Acactus Hotel offer free breakfast?

Free breakfast isn’t provided at Acactus Hotel, but continental breakfast is offered for a fee of USD 8 for adults and USD 5 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Acactus Hotel?

No, there is no casino at this hotel.

What time is check-in at Acactus Hotel?

Check-in start time: 6:00 AM; Check-in end time: anytime.

Is there free parking at Acactus Hotel?

This hotel offers free self parking and valet parking.

Does Acactus Hotel have a pool?

Acactus Hotel does not have a pool.

Does Acactus Hotel have a spa?

This hotel has a spa, which features facials, deep-tissue massages, and body scrubs.

How close is Acactus Hotel to downtown Kampala?

Acactus Hotel is 5.2 mi away from Kampala.

Acactus Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very disappointing and stressful experience with Hotels.com. I made a booking in an emergency situation for a family member who urgently needed accommodation. The payment was taken immediately, but the booking details were incorrect, and no proper support was provided to fix the issue. To make things worse, the hotel later claimed they were not working with Hotels.com, and additional payment was demanded despite me already paying through the platform. This forced me to pay again just to secure accommodation, meaning I was charged multiple times for the same service. I contacted customer service many times, but the experience was extremely poor. I had to repeat myself on every call, no one followed up, and promises made (such as emails and solutions) were never delivered. No proper action was taken to resolve the situation. Up to now, I have not received a clear response or refund for the money that was wrongly taken. This has caused unnecessary stress, financial loss, and frustration. This experience was completely unacceptable. I expected better protection and support when booking through a well-known platform, but instead it turned into a nightmare. I would not recommend using this service based on my experience.
Stayed 2 nights in Apr 2026