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Four Points by Sheraton Kampala

3.5 star property
3.5-star hotel in Kololo

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Photo gallery for Four Points by Sheraton Kampala

Restaurant
Reception
2 bars/lounges
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Plot No. 1 Elgon Terrace Kololo, Kampala, Central Region, 10109
  • Place, Uganda Golf Course
    ‪3 min walk‬
  • Place, The Acacia Mall
    ‪15 min walk‬
  • Place, Makerere University
    ‪2 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View

  • City view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

Standard Room, 2 Single Beds, City View

Standard Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the area

Kampala

Kololo stay.Within a 15-minute walk of this Kololo hotel, you'll find Uganda Golf Course and The Acacia Mall. British High Commission and Kisementi are also within 2 miles (3 km).

What's nearby

  • Uganda Golf Course - 3 min walk - 0.3 km
  • The Acacia Mall - 15 min walk - 1.3 km
  • Uganda National Museum - 18 min walk - 1.6 km
  • Makerere University - 2 min drive - 2.3 km
  • Mulago National Specialized Hospital - 2 min drive - 1.9 km

Getting around

  • Entebbe Intl. Airport (EBB) - 51 min drive

Restaurants

  • ‪Yujo Izakaya - ‬14 min walk
  • ‪Divino - ‬9 min walk
  • ‪Mezo Noir - ‬11 min walk
  • ‪Fairway Hotel - ‬8 min walk
  • ‪The Barn - ‬6 min walk

About this property

Four Points by Sheraton Kampala

3.5-star hotel in Kololo
Four Points by Sheraton Kampala offers its guests an outdoor pool and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton Kampala. Self parking and valet parking are free.

This 3.5-star Kampala hotel is smoke free.

  • 142 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Coffee shop
Four Points by Sheraton Kampala offers 142 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LED televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Designer stores
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kampala

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points by Sheraton Kampala Hotel
Four Points by Sheraton Kampala Kampala
Four Points by Sheraton Kampala Hotel Kampala
Four Points by Sheraton Kampala Center Uganda

Four Points by Sheraton Kampala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 53 reviews
Rating 8 - Good. 5 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gyeong

Stayed 1 night in Nov 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean!
Stayed 1 night in Nov 2025

8/10 Good

syed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very good business hotel but, they charge $40 per person for airport pick up or drop off so if you are sharing with your spouse or a work colleague the service cost £80 while if one travel on their own, it cost $50. Not eco-friendly at all.
Stayed 4 nights in Sep 2025

4/10 Poor

Nabukeera

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was so poor, room wasn’t ready til 6pm
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, amenities
We had a great stay. The hotel location is very convenient, the rooms are comfortable and the staff is very accommodating for all your needs!
Stayed 5 nights in Jun 2025

6/10 Okay

Edwin

Stayed 1 night in Mar 2025

10/10 Excellent

Bright

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Points by Sheraton in Kololo is spotlessly new, classy, and very well managed. The staff are friendly and very professional. The neighbourhood is one of the safest and most upscale in Kampala. However, unlike some of the other big high-end hotels in the city, they dont offer a buffet for dinner consistently.
Stayed 4 nights in Mar 2025

8/10 Good

Barnett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar noise can be a nuisance
Stayed 13 nights in Feb 2025

10/10 Excellent

MR PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tamaruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Fouad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Douglas

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Johnson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 4 nights in Jun 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. I just wish there was a garden or rooms with a balcony.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kwasi

Stayed 4 nights in May 2024

8/10 Good

Giacomo

Business traveller
Liked: Cleanliness, property conditions & facilities
The property is located in a safe and convinient location. The room are comfortable. The service at the restaurant needs improvement.
Stayed 4 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Brand new hotel with 99 problems……

Let’s start with the positives! Nice big rooms, really comfy beds and bed linen, restaurants on site lovely staff and good service. Perhaps city style hotels are not my thing because the views out the window is usually queuing traffic on each side 😣 The temperature control in the room is some fancy sensor system that doesn’t work, it barely got below 20 degrees throughout my stay. At night the room felt like a box room as you can’t open the window and you can’t really control the room temperature so you feel trapped! They’ve got a lovely pool on the rooftop but again it’s barely 2 feet deep and you can’t even use it till past 9am as they’re cleaning it so late….. but gym is open 247 which was nice 👌
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a very comfortable stay

I had a very comfortable stay at Four Points by Sheraton Kampala & will surely recommend it for business and leisure travelers.
Stayed 6 nights in Apr 2024

10/10 Excellent

George

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Apr 2024