Grand Wailea Maui, A Waldorf Astoria Resort

5.0 star property
5-star beachfront resort near Wailea Beach

Choose dates to view prices

Photo gallery for Grand Wailea Maui, A Waldorf Astoria Resort

9 outdoor pools, cabanas (surcharge), sun loungers
Exterior
7 restaurants, breakfast served
Exterior
7 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
3850 Wailea Alanui Drive, Kihei, HI, 96753
  • Place, Shops at Wailea
    ‪3 min walk‬
  • Place, Wailea Beach
    ‪5 min walk‬
  • Place, Polo Beach
    ‪14 min walk‬
  • Airport, Kahului, HI (OGG)
    ‪37 min drive‬

Room options

Suite, 1 Bedroom, Garden View (Alii)

  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Ocean View

  • 181 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Molokini)

  • 181 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, Club Lounge Access, Garden View (Napua)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Napua Nani)

  • 121 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite, 1 Bedroom, Club Lounge Access, Ocean View (Napua)

  • 121 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Club Lounge Access, Garden View (Napua)

  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Wailea)

  • 181 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, Club Lounge Access, Ocean View (Napua)

  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, Club Lounge Access, Ocean View (Napua)

8.0 out of 10
Very good
(1 review)
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View (Honua Ula)

  • 119 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Garden View (Accessible Room)

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Garden View, Ground Floor

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Mobility Accessible, Ocean View (Napua, Accessible Room)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Mobility Accessible, Ocean View (Napua)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View, Ground Floor

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom, Transfer Shower (Napua Suite, Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Kitchenette, Ocean View (Napua Malu Suite)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Club Lounge Access (Napua Puakea Suite)

  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Transfer Shower, Garden View (Accessible Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Roll-in Shower, Ocean View (Accessible Room)

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Transfer Shower, Ocean View (Accessible Room)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Transfer Shower (Terrace View)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Transfer Shower, Garden View (Accessible Suite)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Roll-in Shower, Ocean View (Accessible Room)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Transfer Shower, Garden View (Accessible Room)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Roll-in Shower, Ocean View (Accessible Room)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Transfer Shower, Ocean View (Accessible Room)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower, Ocean View (Accessible Room)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Transfer Shower, Ocean View (Accessible Room)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Transfer Shower (Accessible, Terrace View)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Garden View (Wellness Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View (Wellness Room)

  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Napua)

  • 2 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Garden View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Garden View, Mobility)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Ocean View, Mobility)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Garden View

9.4 out of 10
Exceptional
(15 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, Club Lounge Access, Garden View (Napua)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Terrace View)

8.6 out of 10
Excellent
(12 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

9.0 out of 10
Wonderful
(20 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(12 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Ocean View

9.0 out of 10
Wonderful
(32 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(25 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Terrace View)

9.8 out of 10
Exceptional
(12 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kihei

Beachfront retreat .Within a 10-minute walk of this Wailea resort, you'll find Wailea Beach and Shops at Wailea. Also, Ulua Beach Park is within half a mile (1 km) and Wailea Shopping Village Shopping Center is within 2 miles (3 km).

What's nearby

  • Shops at Wailea - 3 min walk - 0.3 km
  • Wailea Beach - 5 min walk - 0.5 km
  • Polo Beach - 14 min walk - 1.2 km
  • Keawakapu Beach North - 5 min drive - 3.8 km
  • Kamaole Beach Park - 10 min drive - 5.7 km

Getting around

  • Kahului Airport (OGG) - 28 min drive

Restaurants

  • ‪Island Gourmet Markets - ‬6 min walk
  • ‪Botero Bar - ‬2 min walk
  • ‪Loulu - ‬3 min walk
  • ‪Humuhumunukunukuāpuaʻa - ‬6 min walk
  • ‪Island Vintage Coffee - ‬7 min walk

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

5-star beachfront resort near Wailea Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Wailea Maui, A Waldorf Astoria Resort you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness center, and a steam room. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kihei resort.

  • 795 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • 28000 sq ft of conference space
  • 2601 sq m of conference space
  • Built in 1991
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Wailea Maui, A Waldorf Astoria Resort offers 795 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Kilolani Spa has 40 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 55 to 65 for adults and USD 45 to 65 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 hot tubs
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Kayaking
  • Lazy river
  • Paddleboard
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Stereo
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch TV with premium digital channels
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 64.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults, and USD 45 to 65 for children
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is W58813782-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Wailea Waldorf Astoria Resort
Grand Waldorf Astoria Resort
Grand Wailea Waldorf Astoria
Grand Waldorf Astoria
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Grand Wailea A Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria Resort
Grand Maui Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria
Grand Maui Waldorf Astoria
Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort
Resort Grand Wailea Maui, A Waldorf Astoria Resort
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea A Waldorf Astoria Resort
Wailea Maui Waldorf Astoria
Wailea Maui, A Waldorf Astoria
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea Maui, A Waldorf Astoria Resort Resort
Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 690 out of 1013 reviews
Rating 8 - Good. 145 out of 1013 reviews
Rating 6 - Okay. 96 out of 1013 reviews
Rating 4 - Poor. 46 out of 1013 reviews
Rating 2 - Terrible. 36 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Koshy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here seems to be really rude. Not wanting to help out much. This hotel doesn’t have directions clearly posted.
Stayed 1 night in Aug 2025

10/10 Excellent

Kara Heintz or Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 25th Anniversary here and it was money well spent.
Stayed 6 nights in May 2025

2/10 Terrible

Houram, West Vancouver

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Experience at Grand Wailea Waldorf Astoria Resort My family and I travel 3-4 times a year for relaxing vacations, as I work 50-60 hours a week and look forward to unwinding. We chose Grand Wailea, expecting exceptional service from a 5-star hotel, but our stay was anything but relaxing. The core issue lies in their BUSINESS MODEL, which feels manipulative and guest-unfriendly. The pool area, a key feature for relaxation, has a severe shortage of chairs and even fewer umbrellas. To secure a spot, guests are forced to wake up early and line up at 7 AM to race for limited seating. This is not the vacation experience I signed up for. Here’s where it gets frustrating: the hotel has created this artificial scarcity to push guests toward renting exorbitantly priced cabanas or pergolas for $750 a day. These cabanas dominate the pool area, taking up space that could easily accommodate more chairs for all guests. This BUSINESS MODEL prioritizes profit over guest comfort, and I felt exploited rather than valued. Why charge a resort fee if basic amenities like pool seating are so limited? If cabanas were an optional luxury with special services, we would have gladly rented one to relax, but instead, they’re positioned as a solution to a problem the hotel itself creates. This was, by far, the worst holiday experience we’ve had, and I’m deeply disappointed by the lack of genuine hospitality.
Stayed 6 nights in Jul 2025

4/10 Poor

Tiffany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The area is nice as well as very clean and safe. However, the staff at the resort are very rude. My mother and I only encountered three people out of our whole 5 day stay that was kind. If you have any questions or concerns, they act irritable and are not eager to help. The food is overly priced for its quality. I have been once before, and it was a nice experience, but this second time around was terrible. I will not be attending this resort again in the future.
Stayed 5 nights in Jul 2025

8/10 Good

angel, buffalo

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AMAZING!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 4 nights in Jul 2025

4/10 Poor

Justin

Disliked: Amenities, property conditions & facilities
Many things that are included at other Wailea properties are extra and many of the “complimentary” things are so limited in number so as to be extra charges too. Free transportation in Wailea? They have it but we were never able to find a time when the ride was available. Snorkels, bikes, beach chairs? These are free at other resorts but not GW. The food is universally terrible at all the restaurants as well. One can’t help but feel cheated by Hilton staying here. The only good thing I will say is they do occasionally enforce the 1 hour pool chair rule which many places do not. We saw several people lose their chairs because they put a towel on them at 7am and didn’t come back for hours.
Stayed 6 nights in Jul 2025

10/10 Excellent

Steven, Yorba Linda

Stayed 2 nights in Jul 2025

4/10 Poor

Caitlin

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
I paid $1,700 for one night in a Deluxe King Ocean View room and brought my two young children and elderly mother. The room didn’t meet expectations, and service throughout the stay was poor. I was locked out near checkout with my toddler and waited for 30 minutes due to a miscommunication between staff. When housekeeping arrived, the staff member rushed me (she told me I needed to hurry up because she wanted to go home) and then let the door slam on my arm. When I tried to share this information with the front desk the staff was dismissive, however they did escalate it to housekeeping and I was asked to file a report with hotel security. My 9-year-old enjoyed the pool, but I would not recommend this hotel. For the price, you’re better off at the Four Seasons, Fairmont, or anywhere else nearby where service matches the rate.
Stayed 1 night in Jul 2025

10/10 Excellent

Sab, Dublin

Stayed 6 nights in Jun 2025

10/10 Excellent

Rick

Liked: Cleanliness
Stayed 6 nights in Jun 2025

2/10 Terrible

JUAN O

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 5 star
Stayed 4 nights in Jun 2025

6/10 Okay

CARRIE

Stayed 3 nights in Jun 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time! The property is absolutely gorgeous and the weather was perfect.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 definitely recommend!! We loved it!!
Stayed 7 nights in Jun 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Amenities
Absolutely outstanding services! Worth every penny and excellent customer service!
Stayed 2 nights in Jun 2025

6/10 Okay

Tanya

Stayed 5 nights in Jun 2025

10/10 Excellent

Neil

Stayed 4 nights in May 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for families with kids who want to enjoy an amazing pool and slide. The beach is across a walking path. Located in Waliea where the neighborhood is quiet and safe. The food choices and 24 hour store are nice. One criticism is there is no no self park so you have to wait for your car and at certain times the valet is backed up.
Stayed 5 nights in Jun 2025

4/10 Poor

Aliakbar

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It’s not worth the money. Staff are not helpful, food is bad.
Stayed 5 nights in May 2025

2/10 Terrible

kory

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel has gone downhill. Have stayed here many times and sad but we won’t be returning. Property condition and the prices for things far better at more luxurious resorts. Not even a lei greeting anymore. Greedy hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Stayed 2 nights in Jun 2025

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous resort. Their garden is out of this world and stunning. Their waterfall pool is beautiful along with their restaurants and beach. Best resort in Maui for sure. A+++++
Stayed 3 nights in Jun 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities
We stayed here years ago and loved it. The good news is nothing has changed, but at the same time the bad news is nothing has been touched. We had a nice time and things are as we remembered but felt worn by the years and yet the pricing suggests they are keeping it up, which they haven’t. Staff is generally helpful, but there is an undertone that they feel the lack of investment in the property, too.
Stayed 10 nights in Mar 2025