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 Knoxville • 1 Room
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Best Western Knoxville Suites - Downtown

2.5-star property
5317 Pratt Rd, Knoxville, TN 1-855-887-0424
4.4 out of 5
Excellent!
See all 33 travelocity Reviews

"Our room was cery spacious and smelled so clean! " More

By a verified traveller on Sun 24 Dec 2023

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Knoxville hotel

In Knoxville

Stay at this Knoxville hotel and you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Knoxville Children's Theatre and Bounce USA are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Enjoy the spa tub and free perks like full breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a grocery/convenience store are also on offer.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $148* Per night/room 2 May - 3 May

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Knoxville Suites - Downtown ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Knoxville Suites - Downtown

Everyone (17) Couples (4) Family (8)
5 out of 5
Our room was cery spacious and smelled so clean!

Posted by on 24 Dec. 2023

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5 out of 5
Nice, comfortable and clean. Checking in was smooth and everyone who worked there was really nice. Would definitely stay here again.

Posted by , from Oakland on 23 Dec. 2023

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5 out of 5
The front desk ate dant is very kind and helpful and thoughtful talked to her at 10:00 PM.

Posted by on 17 Dec. 2023

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4 out of 5

Posted by on 9 Dec. 2023

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5 out of 5

Posted by on 29 Nov. 2023

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5 out of 5

Posted by on 30 Oct. 2023

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1 out of 5
Sad

Posted by on 25 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by SP

We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.

4 out of 5

Posted by on 26 Jul. 2023

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5 out of 5

Posted by on 26 Jun. 2023

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5 out of 5
Very courteous

Posted by on 7 Jun. 2023

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About the Best Western Knoxville Suites - Downtown

Location 5317 Pratt Rd, Knoxville, TN 37912

Property Features

Best Western Knoxville Suites - Downtown offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Knoxville Suites - Downtown. Free self parking is available. This Knoxville hotel is smoke free.

  • 58 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Knoxville
  • Best Western Knoxville Suites Downtown Hotel
  • Best Western Suites Hotel Knoxville
  • Best Western Suites Knoxville
  • Knoxville Best Western
  • Knoxville Suites
  • Best Western Knoxville Hotel Knoxville
  • Best Western Knoxville Suites Hotel
  • Best Western Knoxville Suites Downtown
  • Knoxville Suites Knoxville
  • Best Western Knoxville Suites - Downtown Hotel
  • Best Western Knoxville Suites - Downtown Knoxville
  • Best Western Knoxville Suites - Downtown Hotel Knoxville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.