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HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
3-star spa hotel near Fuji-Q Highland

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Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
Lobby
In-room safe, free WiFi, bed sheets
Point of interest
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Fuji-Q Highland
    ‪5 min walk‬
  • Place, Fujiyama Onsen
    ‪14 min walk‬

Room options

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

View from room

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 16 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 28 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Family Triple Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4

View all photos for Standard Twin

In-room safe, free WiFi, bed sheets

Standard Twin

  • Sleeps 2

About the area

Fujiyoshida

On lake.Stay at this Fujiyoshida hotel and you'll be within half a mile (1 km) of Fuji-Q Highland and 2 miles (3 km) of Arakurayama Sengen Park. Also, Lake Kawaguchi is within 3 miles (5 km) and Kawaguchiko Music Forest Museum is within 6 miles (10 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Fuji-Q Highland - 5 min walk - 0.4 km
  • Fujiyama Onsen - 14 min walk - 1.2 km
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 2.4 km
  • Arakurayama Sengen Park - 3 min drive - 2.3 km

Getting around

  • Kawaguchiko station - 16 min walk
  • Haneda Airport (HND) - 115 min drive

Restaurants

  • ‪中華蕎麦 とみ田監修 つけ麺 - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪モスバーガー - ‬9 min walk
  • ‪フジヤマテラス(FUJIYAMA TERACE) - ‬15 min walk
  • ‪バーミヤン - ‬5 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

3-star spa hotel near Fuji-Q Highland
There's a restaurant on site. WiFi is free in public spaces. As a guest of HOTEL MYSTAYS Fuji Onsen Resort, you'll find a full-service spa and hot springs. HOTEL MYSTAYS Fuji Onsen Resort also features a vending machine, laundry facilities, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Fujiyoshida hotel.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Hosted evening meal: JPY 6050

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

The public bath is open from 5-10 AM and 3-11 PM daily.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Reviews

HOTEL MYSTAYS Fuji Onsen Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 722 out of 1222 reviews
Rating 8 - Good. 316 out of 1222 reviews
Rating 6 - Okay. 126 out of 1222 reviews
Rating 4 - Poor. 35 out of 1222 reviews
Rating 2 - Terrible. 23 out of 1222 reviews

Reviews

10/10 Excellent

yat wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Keiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Wei Tse

Stayed 2 nights in Aug 2025

10/10 Excellent

Brogan

Stayed 3 nights in Aug 2025

10/10 Excellent

Shuang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect location, near train and bus station. You can see Fuji mountain through the window. Hot spring is fantastic
Stayed 1 night in Aug 2025

10/10 Excellent

FUJIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Iwona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was average. Rooms are very small and towels were extremely thin. Quality was average. Per night my stay was roughly $150 USD a night so felt like you get what you pay for. Breakfast was average as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Donald, Glenwood Springs

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL MYSTAYS Fuji Onsen Resort opened in 2016, and ever since it has been one of the best places in Fujikawaguchiko to soak, eat, and prepare for your Fuji adventure. Imagine waking up with the mountain right in your window, the onsen steam melting away every ounce of travel fatigue, and breakfast fueling you like a rocket for the climb. The rooms are spotless, modern, and practical—no wasted space, just everything you need in perfect order. The onsen is the crown jewel: sit in the hot mineral water while Fuji stares back at you, ancient and unshakable. The buffet breakfast and dinner spread is a mix of Japanese and Western, far better than “just hotel food.” The staff? Professional, kind, and efficient. They make everything easy, whether it’s directions, luggage, or just giving you space to quietly watch the sunset over Fuji with a cold drink in hand. Yes, it gets busy—tour buses roll in, families, climbers, travelers from all corners of the globe—but that’s part of the magic. You’re at the crossroads of the world, gathered under the watch of Japan’s most sacred mountain. This is the perfect place to spend your last night before climbing Mt. Fuji. Rest, soak, eat well, and wake up ready for the challenge of a lifetime. 「HOTEL MYSTAYS 富士温泉リゾート」は2016年に開業し、以来、河口湖エリアで富士登山や観光の拠点として高い人気を誇っている。客室からは堂々とそびえる富士山が目の前に広がり、温泉に浸かれば旅の疲れが一瞬で吹き飛ぶ。 客室は清潔で機能的。余計なものはなく、必要なものがすべて揃っている。最大の魅力は大浴場の温泉。ミネラル豊富なお湯に体を沈め、窓越しに富士山と向き合う時間は、まさに特別な体験だ。 朝食と夕食は和洋折衷のビュッフェ形式。どちらも種類が豊富で「ホテ
Stayed 2 nights in Aug 2025

8/10 Good

Harry

Liked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

HIKARI

Stayed 1 night in Aug 2025

8/10 Good

SUMIYO

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Logan

Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Yu-Wen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fair stay

The condition of the hotel is fair. Very close to the local train station and Fuji highland. However the restaurant is not available for our stay. We pick this hotel because we thought we can get breakfast easily. It was disappointing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuji view, close to fuji q highland. Onsen included.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointing

The hotel is not a good deal for the money. Expensive and the room is small. The breakfast is below average. I would not recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cristiano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while my travel companions climbed Mt Fuji. Excellent location for getting to mountain and wonderful onsen for those not doing the climb! Very good breakfast options, helpful staff, comfortable beds. Lots of parking available and views of Fuji!
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and convenient to the amusement park. But a mile away from the lake. The room is too small. No place to put our luggage. Everything is to tiny.
Stayed 2 nights in Aug 2025

8/10 Good

Wan Ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff accommodated our needs to perfection
Stayed 1 night in Aug 2025

10/10 Excellent

Chun Tung

Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!
Stayed 1 night in Jul 2025