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Interior
Lobby
Bar (on property)
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Filipa 18, Kraków, 31-150
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Planty Park
    ‪3 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pet friendly
  • Free WiFi
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CA $202 total
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About the area

Kraków

Heart of Kraków.At this Kraków City Centre hotel, you'll be well placed to visit Royal Road and Galeria Krakówska, both within a 5-minute walk. Also, Main Market Square is within half a mile (1 km) and Wawel Castle is within 2 miles (3 km).

What's nearby

  • Royal Road - 1 min walk - 0.2 km
  • Planty Park - 3 min walk - 0.3 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Galeria Krakówska - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 12 min walk
  • John Paul II - Balice Airport (KRK) - 34 min drive

Restaurants

  • ‪Aura - ‬2 min walk
  • ‪Fokarnia - ‬2 min walk
  • ‪žranice v puro hotel - ‬4 min walk
  • ‪Bunny Cafe - ‬4 min walk
  • ‪Dystrykt One: Bistro & Brasserie - ‬4 min walk

About this property

Hotel Indigo Krakow - Old Town by IHG

4-star hotel near Main Market Square
Hotel Indigo Krakow - Old Town by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Krakow - Old Town by IHG. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kraków hotel is smoke free.

  • 56 guestrooms or units
  • 7 levels
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Krakow - Old Town by IHG offers 56 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of towels can be requested. Housekeeping is provided daily.

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  • Spa
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per accommodation, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 60.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 90 per person
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town By Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Kraków
Hotel Indigo Krakow - Old Town by IHG Hotel Kraków

Frequently asked questions

How close is Hotel Indigo Krakow - Old Town by IHG to the airport?

Hotel Indigo Krakow - Old Town by IHG is 11.6 mi (34-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Krakow - Old Town by IHG?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Krakow - Old Town by IHG on Jun 28, 2026 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Krakow - Old Town by IHG have an airport shuttle?

Hotel Indigo Krakow - Old Town by IHG offers an airport shuttle 24 hours a day, on request, for a charge of PLN 110 per vehicle, one-way.

Does Hotel Indigo Krakow - Old Town by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Krakow - Old Town by IHG, but buffet breakfast is offered for a fee of PLN 90 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo Krakow - Old Town by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Krakow - Old Town by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Krakow - Old Town by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo Krakow - Old Town by IHG have a pool?

Hotel Indigo Krakow - Old Town by IHG does not have a pool.

Does Hotel Indigo Krakow - Old Town by IHG have a restaurant?

Hotel Indigo Krakow - Old Town by IHG is home to Filipa 18, which features Polish cuisine.

Does Hotel Indigo Krakow - Old Town by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Krakow - Old Town by IHG to downtown Kraków?

Hotel Indigo Krakow - Old Town by IHG is 0.5 mi away from Kraków.

Hotel Indigo Krakow - Old Town by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 304 out of 371 reviews
Rating 8 - Good. 58 out of 371 reviews
Rating 6 - Okay. 6 out of 371 reviews
Rating 4 - Poor. 2 out of 371 reviews
Rating 2 - Terrible. 1 out of 371 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura Katharine Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff and lovely accommodation - fantastic stay!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pre Christmas break and lovely hotel on a quiet street but in walking distance of everything.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just outside the Old Town it is great to visit all the sights. Clean, fresh rooms with friendly, helpful staff. We loved it.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fraser

Liked: Cleanliness, amenities, property conditions & facilities
We regularly stay here and for good reason. Lovely hotel, room and service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

mikael

Liked: Cleanliness, staff & service, amenities
Clean room and very good service from staff. Both in reception, bar and restaurant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel with great service in a fabulous location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and confortable room, goog breakfast, kind and helpfull staff, excellent location, close to station, mall and old city
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Cecilie

The room was clean and cozy. The staff was super service minded and the location was spot on!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and fantastic breakfast
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was perfect,got all the pillars, excellent location, very nice attentive staff, great breakfast options. Would stay there again on my next visit.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tony

We had an excellent stay here for 6 nights. If we return to Kraków we’ll stay here again.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for four nights and really enjoyed it. The hotel is in a great location and the staff were all very friendly and helpful.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Donna

Checked in slightly earlier, easy process! Lovely room, shower.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in great location
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the Hotel Indigo - helpful staff and excellent service!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station as well as old town.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and informative. Room was very nice and location outside of ol town made it very convenient to walk to and from shopping areas, very nice and beautiful hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Amenities
Great Hotel nice clean room friendly staff good location what more do you need
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
While I'm sure there are similar, fantastic boutique hotels within the walled old city of Krakow, Hotel Indigo's location between the old city and the train station make it ideal for anyone arriving by train. Staff, restaurant,and bar are all wonderful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & rooms,,, walking distance to the Main Square,, safe & convenient, Would highly recommend.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Nice hotel with friendly, helpful staff. Excellent location close to the central train station and the old town.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, friendly staff, amazing breakfast. Will definitely return!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Very friendly staff and environment. We would definitely stay again!
Stayed 1 night in Aug 2024