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Management is amazing. Clean comfortable bed, clean hot shower, and convenient location in dowtown frankfort. Will definitely be staying here again the next time i am in town for work. Highly recommend for anyone who cant afford the overpriced hotels of Lafayette and needs a comfortable place to stay
This was the most disgusting hotel I’ve ever stayed in. Cigarette burns on the blankets, dead roach in a glue trap under the sink, microwave that barely worked, shady people staying there, loud people. I would never go back there.
My stay with a friend at Travel Inn & Suites was Mediocre..Accommodations were fine..More than acceptable..Check in process went smoothly..We were booked in room 113..Our neighbors, a large family were in 112..They were living there on a more permanent basis & had turned their room into an apartment..The hotel manager had NO BUSINESS doing this..He helped turned our stay into a nightmare..We were off to the see the Indianapolis 500 the following morning. We got MAYBE 4 hours of sleep Saturday night into Sunday morning. Our neighbors in 112 were loud & noisy thru 1am..We also requested a 4am wake up call..That NEVER HAPPENED as well..MY ADVICE?? LOOK ELSEWHERE FOR ACCOMMODATIONS Our stay at Travel Inn & Suites was VERY DISAPPOINTING...
Ernest W
Stayed 1 night in May 2023
6/10 Okay
Verified traveller
Travelled with family
27 Aug 2022
Disliked: Property conditions & facilities
Our Room, At Least, Needed A Little Attention
There were cigarette burns in the comforters--clearly a problem from previous guests, but we never should have been aware of it; they should have been replaced. Also, the hair dryer was not in proper working order...and neither was the sink drain. A replacement and a couple repairs would really make for considerable improvements.
Verified traveller
Stayed 1 night in Aug 2022
4/10 Poor
Verified traveller
Business traveller
15 May 2022
Disliked: Staff & service
Booking request not honored
Motel did not honor a request for downstairs room only which was places at booking. This request was made at booking. Clerk was rude and unhelpful. As a person unable to use stairs, I had to take what they had or lose my funds. Will not be back. i do routine business in town and they will nit see anymore of my money. They knew they had no ground floor rooms and should have made that clear prior to arival.