Book a hotel near Lark Lane, Sefton Park

"Problem with staff taking drinks orders and paying attention to customer. Spa over booked and cost to use. Overall hotel is a good stay but is a bit out of the way from Liverpool City Centre. "

"Great hotel. Great staff and clean room "

"I stayed for one night and unfortunately ran into problems from the moment I arrived. I couldn’t access the car park because no one answered the intercom so I parked in the street. Upon entering reception I noticed a mildly unpleasant aroma but at least the receptionist was friendly enough. He proved helpful too when called upon to solve the problem of the malfunctioning door entry system to my room and so I headed into town. On my return later in the evening the external door entry system to the hotel didn’t work either. When I finally got inside, the door entry to my room also failed again and I had to call the manager just to get in. Things didn’t improve much once inside: the cold‑water tap didn’t work although at least the hot did. The following morning I discovered too late that the toilet wouldn’t flush. One saving grace was the bed was comfortable and the room clean. Overall, far too many basic issues for a stress‑free stay"

"Breakfast was spot on "

"Very clean room , lovely decor . Staff was lovely and friendly ,looking forward to having another stay "

"I was really pleasantly surprised. The room was ready early and the staff were very friendly. Breakfast was exceptional."