Book a hotel near Las Caletas Beach, Quimixto

"Was wonderful "

"We had a great time"

"Gorgeous place! Friendly staff."

"None"

"I wanted to take my time before writing this review. My partner and I traveled to Puerto Vallarta specifically to stay at the Xinalani Hotel Retreat—the photos looked stunning. We booked the king suite for its private pool and outdoor shower, aiming for a peaceful, private birthday celebration. We expected some bugs, as the website warns about them, so a dragonfly in our suite wasn’t a big deal. But from check-in, we noticed a foul sewage-like smell in the room. When we brought it up, the afternoon manager dismissed our concern, blaming the ocean or possibly a dead animal—off-putting, to say the least. The odor wasn't constant, but with the open-air design, it returned often. Later, we found the smell came from the path beneath our suite. Other issues included collapsing furniture—one piece even hit me—and a mouse in the suite on checkout day. For a place marketed as a luxury retreat, these issues were unacceptable. What frustrated us most was the management’s tendency to explain away problems instead of resolving them. Despite amazing waitstaff and a great daytime manager on 4/18, the overall experience was disappointing. My rule is: would I go back? Sadly, no. Too many problems, not enough accountability. It’s a hard pass."

"We recently stayed here for a family event close by. Such a breathtaking view, and amazing area. The villa fit our group perfectly, and chef Danny and Lucia made our stay so memorable. Additionally, the owner, Jennifer was very helpful through out the planning process, and was very helpful with our changing plans.Highly recommend!"