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 Lexington •1 Room
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Embassy Suites by Hilton Lexington/UK Coldstream

3.5-star property
1801 Newtown Pike, Lexington, KY 1-855-887-0424
4.1 out of 5
Very good!
See all 22 travelocity Reviews

"The breakfast and staff were amazing! " More

By a verified traveller on Tue 13 Feb 2024

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Lexington hotel

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Lexington Convention Center and Rupp Arena. University of Kentucky and University of Kentucky Albert B. Chandler Hospital are also within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free full breakfast each morning.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $175* Per night/room 12 May - 13 May

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Suite, Multiple Beds (2 Double Beds with Sofa Bed, Wellness)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Lexington/UK Coldstream ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Lexington/UK Coldstream

Everyone (6) Couples (2) Family (12)
1 out of 5
If you have a choice dont stay at this hotel. Its pretty to look at. Its the only thing it had going for it. The staff are rude. The free breakfast is cold. The place is full of people with dogs. They charge your credit card $50 extra that they they say they will return to you when you check out but when you chrck put they tell you they are charging you a fee for parking in their parking lot! Theres much better places to stay than this place. Dont waste your money on this one.

Posted by on 31 Mar. 2024

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Comment from Hotel Management

1 Apr. 2024 by GM

Dear Candy, I apologize for our shortcomings during your stay and appreciate you taking the time to share your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and assure you that these comments will be addressed on our end. Please consider a return trip should your travels bring you back to our area. Sincerely, David Smith, GM

5 out of 5
The breakfast and staff were amazing!

Posted by on 13 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by GM

Dear Margaret, Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience due to our amazing breakfast and staff. We're pleased to have your commendation and we look forward to welcoming you back for another pleasurable stay soon. Best, David Smith GM

5 out of 5

Posted by on 17 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by GM

Dear Anthony,Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best,David SmithGeneral Manager

4 out of 5

Posted by , from Menomonee Falls on 21 Jul. 2023

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Comment from Hotel Management

10 Aug. 2023 by Embassy Suites Lexington UK Coldstream

Thank you for taking the time to review your stay with us. We're glad to see you enjoyed your stay and hope to see you again in the future.

5 out of 5

Posted by on 23 Apr. 2023

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Comment from Hotel Management

25 May 2023 by GM

Dear Christina,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,David SmithGeneral Manager

5 out of 5
Easy Peazy check in ,

Posted by , from Portage on 18 Mar. 2023

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Comment from Hotel Management

18 Mar. 2023 by GM

Dear CHRISTOPHER,I really appreciate your taking the time to review our hotel. We know a great visit begins and ends with an efficient and pleasant front desk procedure; we love to hear when it makes our guests' day a little brighter. We appreciate your patronage and hope you will visit us again soon.Best,David SmithGeneral Manager

5 out of 5
Charged for parking on bill when it was posted as free. They gladly credited our bill for the error

Posted by , from Jacksons Gap on 24 Oct. 2022

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Comment from Hotel Management

25 Oct. 2022 by GM

Dear Mark,Please accept my sincere apologies for our billing error. This is certainly not indicative of the way we do business; it was an isolated error. I’m sorry for any frustration this caused you. We appreciate you staying with us and hope to see you on a return visit.Sincerely,David SmithGeneral Manager

5 out of 5
This hotel is accommodating in every aspect. With the on site bar and restaurant there is literally no need to go anywhere else during your stay in Lexington. The drinks and food are five star restaurant Quality.

Posted by on 10 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by GM

Dear Gregory,It’s great to receive your feedback and your generous review! We take great pride in knowing that we achieved total satisfaction while you were our guest. It was our pleasure hosting you and look forward to welcoming you on a return trip to our area.Best,David SmithGeneral Manager

3 out of 5
The property itself was nice, and we liked the separation of the main living space from the bedroom which made it feel more "liveable." While the idea of housekeeping by request is environmentally friendly, the lack of space in the bathroom to hang used towels to dry resulted in us hanging towels on chairs and over the armoire doors.

Posted by , from Westerville on 28 Sep. 2022

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Comment from Hotel Management

29 Sep. 2022 by GM

Dear Joseph,Thank you for staying with us and sharing your experience. I am sorry to see that your stay was only average as our goal is to exceed our guests’ expectations. Your review, which highlights our successes and areas for improvement, is welcomed as they foster change for the better. Thank you for taking the time to share your review and being our valued guest. We hope to WOW you on a return trip to our area. Sincerely,David SmithGeneral Manager

5 out of 5

Posted by on 9 Aug. 2022

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About the Embassy Suites by Hilton Lexington/UK Coldstream

Location 1801 Newtown Pike, Lexington, KY 40511

Property Features

Embassy Suites by Hilton Lexington/UK Coldstream offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12002 square feet (1115 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Lexington/UK Coldstream. For a fee, parking is available. Smoking is allowed in designated areas at this Lexington hotel.

  • 1 building
  • 230 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 12002 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1999
  • Full breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Lexington/UK Coldstream offers 230 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium digital channels. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Lexington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

The Paddock Grille - This restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Lexington
  • Embassy Suites Hilton Lexington/UK Coldstream Hotel Lexington
  • Lexington Embassy Suites
  • Embassy Suites Lexington Hotel
  • Embassy Suites Hilton Lexington/UK Coldstream Hotel
  • Embassy Suites Hilton Lexington/UK Coldstream Lexington
  • Embassy Suites Hilton Lexington/UK Coldstream
  • Embassy Suites by Hilton Lexington/UK Coldstream Hotel
  • Embassy Suites by Hilton Lexington/UK Coldstream Lexington
  • Embassy Suites by Hilton Lexington/UK Coldstream Hotel Lexington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.