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"Check in was ok, there was a language barrier. We were told the pool was open till 6:30 and it wasn’t. As we got in we were kicked out. There is a charge for the indoor pool, which we were told was 10 but see signs saying 5. The hotel is having building works. People were working as we went to our room. The whole place smells of sewage. We tried to get a drink at the bar but they didn’t have basic things like lemonade. I went to walk the dog and we were attacked by stray dogs that roam both the property and outside and the car park. They are there day and night barking and chasing. Dogs also going around the car park urinating on all the cars. Went back to the room and found it was mouldy, furniture was rubbish, tv not viewable, curtains broken, fire alarm was covered and AC didn’t really work. Tried to talk to reception was told it had to wait until morning as he didn’t speak English, he was more of a night watch man. There are no security doors and the fire doors are propped open and the fire alarm looked like it was still being installed. The room balcony had no furniture to sit on. I got up in the morning to walk the dog and was attacked again by stray dogs. We decided to check out as the hotel didn’t seem to understand the issues. I thought I agreed with reception I would pay for the night we stayed and be refunded the rest and the manager would contact me. This did not happen, her English was ok on check in but nothing when there was an issue. Still no contact or refund"

"Hotel is quiet and clean. Close to a bus stop , banks , and restaurants. Staff is very helpful. Eggs can be requested at breakfast. The view from my room and balcony was amazing . I'll be back ! "

"Fantastic place, the staff were really friendly and helpful. We ate in the restaurant both nights of our stay and the food was superb and restaurant its self was sited beautifully between the pool and veiws across the valley. Fully enjoyed our stay very relaxing after the rat race of naples."

"This place was my favorite on our last trip, unique and isolated but beautiful surroundings, excellent service and the personal couldn’t be nicer, kitchen was outstanding I give it 5 stars. Hope one day I can return."

"I highly recommend this beautiful hotel I will definitely stay there longer time "

"The thermal bath was relaxing and the staff was very helpful and accommodating to all our needs"