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Canopy by Hilton London City

4.0 star property
4-star eco-certified hotel near Tower Bridge

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Photo gallery for Canopy by Hilton London City

Bar (on property)
Exterior
Junior Suite, 1 King Bed with Sofa bed | Living area
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Tower of London
    ‪6 min walk‬
  • Tower Bridge
    ‪12 min walk‬
  • London Bridge
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed

49-inch Smart TV with digital channels, TV

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Bathroom shower

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Tower Bridge and London Bridge. Also, Liverpool Street is within half a mile (1 km) and Tower of London is within 2 miles (3 km).

What's nearby

  • Tower of London - 6 min walk - 0.5 km
  • Liverpool Street - 8 min walk - 0.7 km
  • Tower Bridge - 12 min walk - 1.1 km
  • London Bridge - 16 min walk - 1.4 km
  • The Shard - 4 min drive - 2.3 km

Getting around

  • Aldgate Station - 1 min walk
  • Fenchurch Street Station - 4 min walk
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Hoop & Grapes - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪St.Clare Coffee and Bar - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Canopy by Hilton London City

4-star eco-certified hotel near Tower Bridge
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Canopy by Hilton London City.

This 4-star London hotel is smoke free.

  • 340 guestrooms or units
  • 12 levels
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 891 reviews
Rating 8 - Good. 167 out of 891 reviews
Rating 6 - Okay. 44 out of 891 reviews
Rating 4 - Poor. 13 out of 891 reviews
Rating 2 - Terrible. 18 out of 891 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Stayed 2 nights in Mar 2025

10/10 Excellent

Okan

Stayed 1 night in Feb 2025

8/10 Good

Charmaine

Liked: Cleanliness, room comfort

Amazing location, view and room!

Amazing location, view and room! We were staying for a birthday and we had some really nice little touches in the room such as balloons and cake, made it really special! The only downside was the check in experience - not being told what time our room would be ready, what facilities were in the hotel and what time check out was. Options for breakfast etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 3 nights in Feb 2025

8/10 Good

Pinmanas

Travelled with partner
Liked: Staff & service, property conditions & facilities
Really nice interior. Clean and friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

khianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aesthetics of the hotel. The restaurant was amazing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Okan

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb stay at this magnificent hotel. We will certainly be staying here again!
Stayed 1 night in Feb 2025

4/10 Poor

eric

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I booked a a room for the night before I arrived as I had an early morning meeting and was arriving at 5 am. I notified the hotel twice once when i booked and again before I flew. As i switched on my phone at Heathrow I was informed that I was being billed as a no show. Arrived at the hotel and took a while and that was fixed. The room was never serviced on the day even though I had paid for it. When i raised it twice - nothing was done. Tried to book a meeting room for 2 days later. Told I needed to send an email two days later after 2 emails I still not had a response from the hotel. In desperation I went back to reception, who contacted the event manager. The answer was "what is your budget for a meeting room for 5 for and hour". When i asked again what is the cost I was told Pound500. Had the meeting else where. The Gym equipment was not working. All in all a miserable stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

JIAQI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shourov

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was BEAUTIFUL. Spent only 1 night for valentines day and it was amazing. We also got upgraded to a better room which we were so grateful for. However, there were a few upsets. The water pressure for the handheld shower was a bit low, (the overhead shower though was perfect). Also, I don't know if I was just dumb, but I couldn't find a socket to plug the hairdryer in the bathroom, so I had to plug it near the bedroom. As soon as I started blow-drying my hair, a lot of dust flew from the ceiling. Fortunately, we only stayed a night so I didn't have to sleep in it. It was a bit jarring though. Aside from that, the breakfast buffet was delicious and highly recommended. I really wished I stayed another night because it was genuinely beautiful and worth the price point.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Isabella

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 3 nights in Feb 2025

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are also lovely and make real effort for you to have the best stay. Breakfast and gym facilities were amazing. Would be more than happy to stay again! Beds in twin rooms also great size, almost like a double!
Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel wil excellent amenities and welcoming staff. Will stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and welcoming staff, would go back!

Very welcoming and friendly staff. I’ve stayed in a few 5 star hotels in London and Canopy hotel has had the most friendly, kind and welcoming staff so far which really stood out to us. Room service was very quick in this hotel as well, as I’ve had to call room service several times for cutlery after waiting half an hour in different hotels. Rooms were very clean and the bed was very comfortable. Location was great! Getting to the parking was slightly difficult as there’s no signs, but staff were helpful when we called.
Stayed 1 night in Jan 2025

10/10 Excellent

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a London first timer this was the perfect spot
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely modern hotel and awkward staff

I asked at checkin for my room to be fully cleaned daily for 3 nights due to my skin condition and this was ignored. When I asked for this initially at checkout, I was asked and the receptionist asked multiple times if I was sure and made the situation very awkward. The room was ok but slightly dusty
Stayed 3 nights in Jan 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Minoska

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the convenience of how close this hotel was to everything. Staff were very kind and gave us suggestions for the area. I would book this hotel again!
Stayed 5 nights in Dec 2024

10/10 Excellent

sumit, basking Ridge

Stayed 4 nights in Jan 2025

10/10 Excellent

Tyler D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above amd beyond for our stay! I would rate them higher if I could!
Stayed 9 nights in Dec 2024