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Park Plaza London Waterloo

4.0 star property
4-star hotel near The Vaults

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Photo gallery for Park Plaza London Waterloo

Indoor pool
Premium bedding, minibar, in-room safe, desk
Suite, 1 King Bed (1 Bedroom)
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available

Explore the area

View in a map
6 Hercules Road, London, England, SE1 7DP
  • Place, Imperial War Museum
    ‪5 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(84 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.8 out of 10
Excellent
(101 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Twin Beds

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (Studio)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Park Plaza London Westminster Bridge

London City Centre
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 5,377 reviews
The price is CA $271
CA $325 total
includes taxes & fees
Dec 14 - Dec 15
Park Plaza London Westminster Bridge

About the area

London

Central London getaway .Within a 10-minute walk of this London City Centre hotel, you'll find The Vaults and Florence Nightingale Museum. Imperial War Museum and Old Vic are also within half a mile (1 km).

What's nearby

  • Imperial War Museum - 5 min walk - 0.4 km
  • Westminster Bridge - 8 min walk - 0.7 km
  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Westminster Abbey - 15 min walk - 1.3 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Florentine Trattoria - ‬1 min walk
  • ‪Sista Barista @ the smokehouse - ‬4 min walk
  • ‪The Walrus Bar and Hostel - ‬4 min walk
  • ‪The Crown & Cushion - ‬3 min walk
  • ‪The Corner Cafe - ‬3 min walk

About this property

Park Plaza London Waterloo

4-star hotel near The Vaults
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Bar (on property)
Park Plaza London Westminster Bridge
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 5,377 reviews
The price is CA $271
CA $325 total
includes taxes & fees
Dec 14 - Dec 15
Park Plaza London Westminster Bridge

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1281 out of 2210 reviews
Rating 8 - Good. 618 out of 2210 reviews
Rating 6 - Okay. 172 out of 2210 reviews
Rating 4 - Poor. 80 out of 2210 reviews
Rating 2 - Terrible. 59 out of 2210 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 6 nights in Sep 2025

2/10 Terrible

Ross

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Suman

Stayed 7 nights in Aug 2025

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service, room comfort

Could have been better

The room was not ready on arrival as apparently Housekeeping were still working on it. They were going to change rooms however it became available so unsure if this happened. The bed was very comfortable and accessories were lovely, however the room was tatty with scratches on the floor and a chair was all scratched up. Did expect more from the Park Plaza. In the evening, there was not much variety for food, only options available were foods with gluten in, nothing else available. In the morning, I realised that the shower gel was empty so had to use hand soap instead.
Stayed 1 night in Aug 2025

8/10 Good

Lindsay, BOOTLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great location, really helpful staff and the rooms were ideal for our stay, the only issue we had is that the air con is not very strong or cool and the room with 3 of us in became very warm.
Stayed 2 nights in Aug 2025

2/10 Terrible

Harry

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Loved the free breakfast and the rooms were great. Staff is excellent, and the location is perfect. Close to metro stations, and walking distance to so many London sites. We hope to visit again.
Stayed 3 nights in Aug 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
The superior king room didn't have a king bed it had a queen bed. The location of the soap in the bathroom was too high for the kids to reach by themselves. The shower didn't drain. But the room was nice, clan and comfortable. The small café next door called "Beeyond" had the best breakfast, staff and coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favourite hotels in London and perfectly located near Waterloo. The review would normally be 5 stars for every option, but this year there were a couple of small issues (may not seem major, but when you're paying for somewhere like the Park Plaza, you expect it). The bathroom this year was in poor condition with the sliding door between shower and toilet extremely hard to move. We did tell reception, sadly no one came to check it out. We were also missing a refresh of coffee, towels and water in the room on our final night. We didn't get back to the hotel until 2am on our last (third) night, so missed spotting these until the morning.
Stayed 3 nights in Aug 2025

8/10 Good

Cecille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could have clean our room better and check if we need tissue or toilet paper we need to ask for it. The shuttle driver to the airport is extremely friendly and excellent. He made our journey to the airport quick not not boring.
Stayed 5 nights in Aug 2025

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get room cleaning even after requesting it, didn’t call me after I reserved a wake up call to catch my flight, otherwise staff was courteous and hotel is nice. Best part was breakfast, large selection of food. Beds very comfortable, and shower was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Danny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accommodated my low floor request, beds comfy although air con didn’t work but we got moved by staff and happy in the end. Book the pool!
Stayed 1 night in Aug 2025

10/10 Excellent

Natoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great stay

Very good room, very clean and comfortable. Florentine restaurant meal was good but boy did they try and rush you in and out. The hotel app failed to check me in or out, only success was the booking of the pool. Really enjoyed the pool, sauna and steam room.
Stayed 1 night in Aug 2025

8/10 Good

Tracy

Stayed 1 night in Aug 2025

6/10 Okay

Moana

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Nadene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around!
Stayed 1 night in Aug 2025

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room, shame about breakfast

The. Room was comfortable and good value, and the hotel well located for a London city break, or a longer holiday visiting London and south-east England. However, catering let them down: when asked for decaf tea, both for the room refreshments and at breakfast, it took several requests before we were told that it is not available; there were long queues for breakfast, even outside their busy period; and the quality of the hot buffet left a lot to be desired. Overall breakfast at £22 each was diabolical value!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivania

Stayed 3 nights in Aug 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and hallways but the lighting in hallways needs to be increased. Very friendly and helpful staff.
Stayed 3 nights in Aug 2025

8/10 Good

Sarb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, really easy and great boking system for swimming
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very smart, great service & pool was fun. Walkable with young kids to London eye in 10-15 mins
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice location

Staff are very friendly and welcoming. The room not as clean as I would have liked. The shower area atoutside the steam room was full of flies which was quite disgusting.
Stayed 4 nights in Aug 2025