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The Ritz London

5.0 star property
Family-friendly 5-star hotel near London Eye

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Photo gallery for The Ritz London

Restaurant
Creator video - submitted by Jet Set with Sarita
Reception
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
150 Piccadilly, London, England, W1J 9BR
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪7 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Bedroom Deluxe Suite

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (The Green Park)

Suite (The Green Park)

Suite (The Green Park)

  • 185 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite (The Trafalgar)

Suite (The Trafalgar)

Suite (The Trafalgar)

  • 80 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(20 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Piccadilly Circus and Buckingham Palace. Also, Hyde Park is within half a mile (1 km) and Big Ben is within 2 miles (3 km).

What's nearby

  • Piccadilly - 1 min walk - 0.0 km
  • Bond Street - 1 min walk - 0.2 km
  • Piccadilly Circus - 7 min walk - 0.7 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Hyde Park - 12 min walk - 1.0 km

Getting around

  • Green Park Underground Station - 1 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪SHOT London - ‬2 min walk
  • ‪Novikov - ‬1 min walk
  • ‪Gaia Mayfair - ‬1 min walk
  • ‪Fait Maison - ‬2 min walk
  • ‪Kyubi - ‬2 min walk

About this property

The Ritz London

Family-friendly 5-star hotel near London Eye
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz London. The hotel can provide concierge services and limo/town car service. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

  • 1 building
  • 136 guestrooms or units
  • 7 levels
  • Built in 1906
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Ritz London offers 136 accommodations with DVD players and minibars. 40-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The Ritz London is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (GBP 65 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 56 for adults and GBP 46 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 115.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 56 for adults and GBP 46 for children
  • Covered valet parking fee: GBP 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 115.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

London Ritz
Ritz Hotel
Ritz Hotel London
Ritz London
Ritz London Hotel
Ritz
The Ritz London Hotel London
The Ritz Hotel London
The Ritz London England
London Ritz-Carlton
The Ritz London Hotel
The Ritz London London
The Ritz London Hotel London

The Ritz London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1000 reviews
Rating 8 - Good. 135 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing especially the service.
Stayed 3 nights in Oct 2025

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely dinner bed and breakfast for a special trip
Stayed 1 night in Sep 2025

10/10 Excellent

Monty and Lee Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz London — A Stay Beyond Expectations From the moment we arrived at The Ritz London, we were amazed by its beauty and timeless charm. The grand entrance, chandeliers, and classic décor made us feel like we had stepped into another world, filled with elegance and tradition. Our room was stunning and incredibly comfortable, with every detail thoughtfully considered. It wasn’t just luxurious, it felt personal and welcoming, like a true home away from home. What truly made our stay unforgettable was the service. Everyone we encountered was polite and attentive, but one person stood out: Koshish. He went above and beyond in every possible way. Whether it was anticipating what we might need, checking in with a warm smile, or making sure everything was just right, his service was flawless. What impressed us most was how natural and effortless he made it all seem. He struck the perfect balance between attentiveness and discretion, making us feel like the most important guests in the hotel. The Ritz is more than just a beautiful place to stay; it is a true experience. Thanks to the exceptional staff, and especially Koshish, our visit was one we will never forget. If you are looking for world-class hospitality in London, The Ritz is absolutely the place to be.
Stayed 3 nights in Sep 2025

10/10 Excellent

yoshimitsu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Stayed 2 nights in Sep 2025

10/10 Excellent

Brianna

Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Stay of all of our Hotel stays

An incredible property and the most comfortable room ever except it was hot - apparently due to renovations in process. What really made it amazing were the friendly, kind and attentive staff with ready smiles who were so welcoming and eager to make our stay the best. An example of the incredible service is we had some delicious sourdough toast leftover at breakfast and we asked to take it with us. They took it away and we waited - we finally realized they had packaged it up and already delivered it to our room!
Dining room
Other end of dining room
Our delicious fruit platter in our room refreshed daily
Marble bath room
Stayed 5 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

From the moment we arrived to the time we left everything was perfect. Staff were excellent and nothing was too much trouble. I have stayed at lots of different hotels all over the world but the Ritz stands out over and above the rest.
Stayed 2 nights in Aug 2025

4/10 Poor

Joe

Disliked: Staff & service
Unfortunately we arrived at the Ritz for a long overdue couples get away but were unable to stay due to not having a physical bank card. In a time when everything is digital and people use Apple Pay we found this policy outdated. We were in a hurry as we were going to Wembley to see oasis, we were so disappointed to be told we would not be able to stay at the Ritz as we have always wanted to, luckily the cafe royal around the corner had a room and we stayed with them.
Stayed 1 night in Jul 2025

10/10 Excellent

MICHELLE

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

David

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Graham, Northampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sunghai

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Sebrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sebrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service!
Stayed 1 night in Jul 2025

10/10 Excellent

Maria C

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the Ritz. I have stayed many times and it is my home away from home. Nothing like the Ritz. It is the IT of hotels.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diana

Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel, and wonderful staff that proactively attend to your every need. The most special and gorgeous hotel in which I’ve stayed.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan Catherine Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, efficient friendly and polite staff. Rooms are spacious, comfortable and have excellent decoration.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Reception, outstanding service, made very welcome and exceptionally clean and spectacular decor throughout.
Stayed 2 nights in May 2025

10/10 Excellent

Benjamin

Stayed 2 nights in May 2025