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DoubleTree by Hilton Hotel London ExCel

4.0 star property
4-star hotel near Excel London

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London ExCel

A modern restaurant with high ceilings, large windows, and multiple dining tables.
A modern hotel lobby with a reception desk, seating area, and a large circular light fixture.
A modern hotel with a curved facade, large windows, and a waterfront view.
A modern bar area with a curved counter, bar stools, and a seating area with tables and chairs.
A hotel room with a large bed, a sofa, and a view of the city.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
  • Place, Excel London
    ‪3 min walk‬
  • Place, Thames Barrier Park
    ‪12 min walk‬
  • Place, Royal Victoria Bridge
    ‪13 min walk‬
  • Airport, London (STN-Stansted)
    ‪59 min drive‬

Room options

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen Suite with City View

A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Queen Suite with City View

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Accessible Twin Room

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a lamp.

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, and a view of the city through the window.

Room, 1 Queen Bed

8.6 out of 10
Excellent
(57 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed (Water View)

A hotel room with a large bed, a desk, an orange chair, a TV, and a view of a cityscape and water.

Deluxe Room, 1 Queen Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, and a door.

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Twin Room (Guest)

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Twin Room (Guest)

9.4 out of 10
Exceptional
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Accessible

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Deluxe Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Water view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Accessible

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a plant.

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed (Water View)

A hotel room with a modern design, featuring a leather chair, a round mirror, a white console table with a vase of flowers, and a bed with a wooden headboard.

Deluxe Suite, 1 King Bed (Water View)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Water View)

A hotel room with a large bed, a chair, a table, and a window with curtains.

Deluxe Room, 1 King Bed (Water View)

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, City View

A hotel room with a large bed, a bedside table with a lamp, and a telephone.

Suite, 1 Queen Bed, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Balcony

A modern hotel room with a large bed, a desk with a chair, a TV, and a plant.

Suite, 1 Queen Bed, Balcony

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Balcony

A hotel room with a large bed, a desk with a TV, a chair, and a view of the city through large windows.

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

London

Docklands stay.A stay at this Docklands hotel places you within half a mile (1 km) of Excel London and 3 miles (5 km) of The Arena. London Stadium and Westfield Stratford City are also within 6 miles (10 km).

What's nearby

  • Excel London - 3 min walk - 0.3 km
  • Thames Barrier Park - 12 min walk - 1.0 km
  • Royal Victoria Bridge - 13 min walk - 1.2 km
  • University of East London, Docklands Campus - 3 min drive - 1.6 km
  • IFS Cloud Royal Docks Station - 3 min drive - 2.0 km

Getting around

  • Prince Regent Station - 5 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬14 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Subway - ‬10 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬1 min walk
  • ‪Pret A Manger - ‬14 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

4-star hotel near Excel London
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 287 guestrooms or units
  • 9 levels
  • 882 sq ft of conference space
  • 82 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Moxy London Excel
Docklands
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,010 reviews
The price is CA $116
CA $139 total
includes taxes & fees
Aug 25 - Aug 26
Moxy London Excel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.5 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

How close is DoubleTree by Hilton Hotel London ExCel to the airport?

DoubleTree by Hilton Hotel London ExCel is 1.6 mi (7-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on Aug 24, 2026 start from CA $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel London ExCel have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel London ExCel.

Does DoubleTree by Hilton Hotel London ExCel offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel London ExCel, but buffet breakfast is offered for a fee of GBP 19.5 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7 AM to 11 AM.

Is there a casino at DoubleTree by Hilton Hotel London ExCel?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Hotel London ExCel?

Free parking is not available at this hotel. Self parking is available for GBP 15 per night.

Does DoubleTree by Hilton Hotel London ExCel have a pool?

DoubleTree by Hilton Hotel London ExCel does not have a pool.

Does DoubleTree by Hilton Hotel London ExCel have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Hotel London ExCel have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel London ExCel to downtown London?

DoubleTree by Hilton Hotel London ExCel is 7.2 mi away from London.

DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1014 reviews
Rating 8 - Good. 244 out of 1014 reviews
Rating 6 - Okay. 116 out of 1014 reviews
Rating 4 - Poor. 40 out of 1014 reviews
Rating 2 - Terrible. 42 out of 1014 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well stocked buffet breakfast Very clean Staff perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Motunrayo Mosunmola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and enjoyable breakfast
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Bjornar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff friendly and helpful, clean facilities and comfy beds!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my room -> I stayed here for the London Marathon and was minutes away from the tube & Excel centre! Really great locatiin
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Habibur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice staff and Good views
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ahad

Staff were amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kryspin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and amazing property
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room Helpful staff Midday checkout Well placed for ExCel and HM Passport Office 15 mins walk
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely two night stay. Staff were extremely welcoming, friendly, professional and helpful. Great facilities in a spotless room. Breakfast was delicious, with a varied choice of hot and cold food. We would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience! Well located and easy to travel due to close proximity of the Prince Regent DLR. We also recieved a prosecco and a cookie which was a nice touch.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

JEAN PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast. Calm environment. Great staff.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Olufunke

Liked: Cleanliness
Room was clean and comfortable did not have breakfast or use the bar
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the location excellent for view and it was clean. Expected a bigger bed but overall I was happy
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Abraham

Liked: Cleanliness, property conditions & facilities
Clean and beds were spacious
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, amenities
Friendly, courteous staff, a warm and welcoming environment and a clean, well-equipped room.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of car parking when we arrive around 6.30pm. Friendly reception staff who were very informative. Room very clean and plenty of amenities in the room. Breakfast was lovely and there was plenty of choice.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
All the staff from the cleaners upwards were polite and efficient. Hotel was clean and well maintained. Plenty of choice at breakfast and good range of drinks at the bar.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Very friendly staff and lovely food.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! We had a medical issue and they were very helpful and just outstanding! Breakfast was delicious. Only thing is we recommend two pillows per person. 😊
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

adeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff excellent, vreat place to stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, amenities
Room was beautiful, was given a complimentary upgrade by Irene who was absolutely pleasant and lovely! Beautiful views too.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location on the River, very convenient for the Excel.
Stayed 2 nights in Dec 2025