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Chelsea Cloisters Serviced Apartments

3.5 star property
3.5-star aparthotel near Hyde Park

Choose dates to view prices

Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Studio, 1 Double Bed | Private kitchen
Penthouse | Private kitchen
Studio, 1 Double Bed
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Dryer
  • Washer

Explore the area

Map
Sloane Avenue, London, England, SW3 3DW
  • Natural History Museum
    ‪11 min walk‬
  • Hyde Park
    ‪14 min walk‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

1 bedroom, individually decorated, individually furnished, desk

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

1 bedroom, individually decorated, individually furnished, desk

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Executive Studio

1 bedroom, individually decorated, individually furnished, desk

Executive Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About the area

London

City center stay.Within a 10-minute walk of this London City Centre aparthotel, you'll find Victoria and Albert Museum and Sloane Square. Also, Natural History Museum is within half a mile (1 km) and Hyde Park is within 2 miles (3 km).
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Victoria and Albert Museum - 8 min walk - 0.7 km
  • Natural History Museum - 11 min walk - 0.9 km
  • Hyde Park - 14 min walk - 1.2 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Buckingham Palace - 4 min drive - 2.3 km

Getting around

  • Queenstown Road Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Zefi - ‬3 min walk
  • ‪Jak's - ‬3 min walk
  • ‪Villa Mamas - ‬3 min walk
  • ‪Le Petit Beefbar - ‬5 min walk
  • ‪Amar Cafe - ‬5 min walk

About this property

Chelsea Cloisters Serviced Apartments

3.5-star aparthotel near Hyde Park
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Chelsea Cloisters Serviced Apartments. For a fee, parking is available.

This 3.5-star London aparthotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Languages

Arabic, English, French, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per day)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • 2 bars/lounges
  • 2 restaurants

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 45.00 per day
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 464 out of 2309 reviews
Rating 8 - Good. 793 out of 2309 reviews
Rating 6 - Okay. 519 out of 2309 reviews
Rating 4 - Poor. 281 out of 2309 reviews
Rating 2 - Terrible. 252 out of 2309 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty hotel room. Too many problems to list, but cleanliness was shocking. Staff very unhelpful. Will never use again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
excellent value for what was an apartment not just a room..will definately use again when in London.
Stayed 1 night in Feb 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, room comfort

Great location, excellent value

Such a convenient and central location. Always a comfortable - if basic - stay. Recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Felt safe with 24 receptions, massive building but quite easy to navigate. Only 5-10 mins walk from tube stations
Stayed 2 nights in Jan 2025

6/10 Okay

Meghan

Disliked: Amenities
Much smaller and less up-to-date than the pictures. The lamps were all broken, the room was very drafty and the heat wasn't great. the shower also did not even get warm.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love The Cloisters and will stay every time we come to London. You can't beat the price and the location. Also we loved the fact each room has a kitchenette and laundry. And there is a Sainsburys a few steps away. This hotel is fantastic.
Stayed 4 nights in Jan 2025

10/10 Excellent

Okikiola

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

khaled

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed apartment that workedreally well as a base for touring London. Would definitely use again!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay
Stayed 7 nights in Jan 2025

10/10 Excellent

sebastian

Liked: Cleanliness, room comfort
Always clean, excellent location, great value.
Stayed 4 nights in Jan 2025

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Serviced apartment, washer and kitchen in each room.
Stayed 1 night in Jan 2025

8/10 Good

Joyce

Liked: Cleanliness

Would go again

Chelsea cloisters is a massive apartment building with 9 floors and lots of studios and apartments. Advise to ask for a room that doesn’t face the road as it is very noisy being a main road. We got one that faced the back. It was clean, tidy, and not far from South Kensington underground station. There is a sainsbury close by and restaurants, pubs but be warned these are expensive
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Business traveller, Travelled with family
Liked: Cleanliness, room comfort

Fantastic experience

Both my mother and I loved tye room and facilities. We will be making the hotel our main stay for trips to London
Stayed 2 nights in Jan 2025

10/10 Excellent

Teagan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

KOJI

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness
I slipped twice getting into the shower and struck my head. It’s a big step up and there is nothing to grab onto to help. There is also nothing on the bottom of the tub to prevent slips. It’s an older building with old windows and radiators so the wind was blowing through the windows in the one room and it was always cold. The staff was nice and helpful! Definitely within walking distance of grocery stores and the tube or buses.
Stayed 5 nights in Dec 2024

2/10 Terrible

Ch Mohammed Altaf

Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Weidong, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
great location, regular cleaning a little bit noisy, room is not particularly sound proof
Stayed 28 nights in Oct 2024

10/10 Excellent

MIN SOOK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything but a little bit louder on the street
Stayed 6 nights in Dec 2024

4/10 Poor

steve

Liked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

richard

Business traveller
Liked: Cleanliness

Variable Quality, Not Worth The Rack Rate

You will stay at Chelsea Cloisters because of the convenient location as I have done many times (four times in the last month) so you will ignore the check-in staff who replicate BOTs. You will also ignore the random quality of the rooms-my last one had a pane of glass missing with hole covered in cling film. These planned aren’t worth the rack rate-look for a last minute price is my advice.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So the overall stay was pretty good and was impressed with there cleanliness and front desk staff. The only issue we had was that room was very warm and only had a fan to use for keeping us cool. But opening the windows helped immensely so wasn't really much of an issue after that!! We will definitely be coming back to Chelsea Cloisters and highly recommend them to anyone staying in the South Kensington area!!
Stayed 3 nights in Dec 2024