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Grand Sapphire Hotel & Banqueting

3.0 star property
3-star hotel in Waddon

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Photo gallery for Grand Sapphire Hotel & Banqueting

Twin Room, Ensuite
Creator video
Twin Room, Ensuite
Garden
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking included

Explore the area

View in a map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪3 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪9 min walk‬
  • Place, Fairfields Halls
    ‪6 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪32 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(17 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.2 out of 10
Very good
(23 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

8.0 out of 10
Very good
(12 reviews)
  • 4 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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About the area

Croydon

Waddon stay.Your stay at this Waddon hotel places you within 12 miles (20 km) of Westminster Bridge and Chessington World of Adventures. Westminster Abbey and Big Ben are within 12 miles (20 km).

What's nearby

  • Croydon Airport Visitor Centre - 3 min walk - 0.3 km
  • Airport House Business Centre - 3 min walk - 0.3 km
  • Former Croydon Airport Terminal - 9 min walk - 0.8 km
  • Fairfields Halls - 6 min drive - 3.0 km
  • Centrale Shopping Centre - 6 min drive - 3.0 km

Getting around

  • Croydon Waddon Station - 2 min drive
  • Wandle Park Tram Station - 4 min drive
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Akash Tandoori - ‬4 min drive
  • ‪Tai Tung - ‬12 min walk
  • ‪An Nam Vietnamese Restaurant - ‬12 min walk

About this property

Grand Sapphire Hotel & Banqueting

3-star hotel in Waddon
Grand Sapphire Hotel & Banqueting offers its guests multilingual staff and an elevator. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

  • 40 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Elevator
  • No smoking on site
Grand Sapphire Hotel & Banqueting offers 40 accommodations.

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CA $83 total
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Accessibility

  • Elevator

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Reviews

Grand Sapphire Hotel & Banqueting Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 335 out of 918 reviews
Rating 8 - Good. 281 out of 918 reviews
Rating 6 - Okay. 144 out of 918 reviews
Rating 4 - Poor. 88 out of 918 reviews
Rating 2 - Terrible. 70 out of 918 reviews

Reviews

4/10 Poor

Samina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a night at the hotel as was attending a wedding and convenient to stay. The venue part for the wedding was stunning and was not an issue. The hotel itself is outdated - my single room had no storage for clothes and none of the power point sockets were charging up my appliances. My sister and cousins room had no locks on the doors. The beds were comfortable however. The complimentary breakfast was complimentary for a reason - it was terrible Sausages looked like out of a can and not what we expected, neither was the food warmed up. Then we saw one of the staff light the fire underneath it but the kids had already had toast by then. The waiter said the other waiter was supposed to have done it to warm up the food but that he’s ‘lazy’ Won’t be recommending or returning to this hotel who even had the audacity to ask us to write them a good review !
Stayed 1 night in Aug 2025

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in without any issues, although I thought it strange that photographic ID was requested and photocopied. Git tobthe room and initially we thought this is lovely. However, the tap in the bathroom was very stiff to turn on, with a firm hand it came on splashing whatever on me and was very noisy. The overhead mirror light did not work, no place to put toiletries. The bed was rock hard and the duvet cover had stains on it (changed by housekeeping the next day), i was in pain the morning having had a poor nights sleep, not only because of the bed but there needs to be some investment to prevent noise pollution from the busy road. There was also some internal noise, couldn't identify what this noise was. Breakfast was lacking, the beans and artificial sausages have a lot to be desired. Breakfast was limited. I was surprised that there was no hot drinks machine with a decent variety of hot beverages. Sachets of coffee and tea. On the day of checking out at 2 minutes to 11, I received a call from reception telling me that I need to check out at 11. I responded that I was aware, and was very annoyed, considering the nature of hotels should hospitality. When i got to reception I asked the guy at reception if it’s usual practice to call guests telling them to check out at 11. He claimed that someone was looking for their room and they thought that the room that I was in was there's. This I found to be highly improbable as check in as at 3pm. Hotel not recommend.
Stayed 2 nights in Aug 2025

6/10 Okay

Zeby, Triangle

Liked: Cleanliness, staff & service, property conditions & facilities
Over all good
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot dogs for breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Temidayo

Liked: Cleanliness
The Grand Sapphire Hotel is a lovely place to stay if you are in the Croydon area. The room was pretty standard no bells and whistles, my room was well kept, had aircon and was fairly clean. I would have liked if there was a fridge, a remote for the aircon and a deep clean of the bathroom as there was some mould forming on the surfaces and on the shower head. The mattress in my room was not the best, was thin and I could feel the springs but otherwise I slept well. Unfortunately the windows and walls were not noise proof as I could hear the slamming of doors, cars driving past and other guests walking up and down the hallway which wasn’t pleasant but I got used to. I appreciated the complementary breakfast. In regards to the parking, there is an onsite car park however, it seems that those who were attending events at the venue were given preferential treatment and each time I would try to park I was met with a rude man shouting at me. luckily the other security guard allowed me to park in a free space. I think more information needs to be provided on the parking as I had read that there is parking and can’t image where I would have had to park if the nice security guard didn’t help me. The staff here were genuinely nice with a few who didn’t really make an effort to smile or say hello to me and the Asian security guard who would shout at me every-time I would try to park my car. Overall, it was an okay stay, I would consider coming again for a night or two thank you!
Stayed 2 nights in Aug 2025

8/10 Good

Nasir

Stayed 1 night in Jul 2025

4/10 Poor

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Venecia, Liverpool

Stayed 1 night in Jul 2025

10/10 Excellent

Vasuki, SCARBOROUGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean boutique hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

I have stayed here many times and have never been disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

DONALD

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2025

2/10 Terrible

Mohammed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't stay in the room ,because we booked a twin room and was given a double room because of there mix up at reservations team.I will be asking for a full refund as we did not stay in the room.
Stayed 1 night in Jul 2025

6/10 Okay

ANIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Parties!

Venue Ideal for holding Weddings, Parties etc Just about a 3* hotel as no bar or restaurant and breakfast is minimal with a kettle to make your own coffee. I cannot fault the staff who were friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome thanks

I loved the Hotel. Very comfortable 😌 awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2025

10/10 Excellent

Leo

Stayed 1 night in Jun 2025

4/10 Poor

shereen

Stayed 1 night in Jun 2025

10/10 Excellent

Bimpe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Iyabode

Stayed 1 night in Jun 2025