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Pestana Chelsea Bridge Hotel & SPA

4.0 star property
4-star spa hotel near Buckingham Palace

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Photo gallery for Pestana Chelsea Bridge Hotel & SPA

Deluxe Superior Twin
Exterior
Indoor pool
Executive One Bedroom Suite
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
354 Queenstown Road, Battersea, London, England, SW11 8AE
  • Buckingham Palace
    ‪5 min drive‬
  • Hyde Park
    ‪5 min drive‬
  • Big Ben
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Deluxe Superior Twin

Separate tub and shower, free toiletries, hair dryer, bathrobes

Deluxe Superior Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Accessible

Premium bedding, minibar, in-room safe, individually decorated

Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Executive One Bedroom Suite

Executive One Bedroom Suite

Executive One Bedroom Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signatures Two Bedrooms Suite

Signatures Two Bedrooms Suite

Signatures Two Bedrooms Suite

  • 71 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Premium

Deluxe Premium

Deluxe Premium

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Superior King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Superior King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

London

London City Centre stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Buckingham Palace and Hyde Park. Big Ben and Piccadilly Circus are also within 3 miles (5 km).

What's nearby

  • Battersea Power Station - 6 min walk - 0.5 km
  • Victoria Station Travel Information Centre - 3 min drive - 1.7 km
  • Buckingham Palace - 5 min drive - 2.7 km
  • Hyde Park - 5 min drive - 2.7 km
  • Big Ben - 6 min drive - 3.0 km

Getting around

  • Battersea Park Station - 8 min walk
  • Battersea Power Station - 11 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪TOZI Grand Cafe - ‬9 min walk
  • ‪Grind - ‬8 min walk
  • ‪Pret a Manger - ‬10 min walk
  • ‪Where the Pancakes Are - ‬8 min walk
  • ‪Itsu - ‬10 min walk

About this property

Pestana Chelsea Bridge Hotel & SPA

4-star spa hotel near Buckingham Palace
Pestana Chelsea Bridge Hotel & SPA offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Pestana Chelsea Bridge Hotel & SPA. For a fee, parking is available.

This 4-star London hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 2009
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pestana Chelsea Bridge Hotel & SPA offers 217 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Languages

Bulgarian, English, Hungarian, Italian, Portuguese, Romanian, Spanish, Ukrainian

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 26-inch LCD TV with digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18 for adults and GBP 9 for children
  • Self parking fee: GBP 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. Incidentals or additional fees are due at check-out.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chelsea Bridge Hotel
Chelsea Bridge Hotel Pestana
Chelsea Bridge Pestana
Hotel Chelsea Bridge
Hotel Pestana Chelsea Bridge
Pestana Bridge
Pestana Bridge Hotel
Pestana Chelsea Bridge
Pestana Chelsea Bridge Hotel
Pestana Hotel Chelsea Bridge
Pestana Chelsea Bridge Hotel & Spa London England
Pestana Chelsea Bridge Hotel And Spa London
Pestana Chelsea Bridge Hotel London
Pestana Chelsea Bridge London
Pestana Chelsea Bridge Hotel Spa

Pestana Chelsea Bridge Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1079 reviews
Rating 8 - Good. 296 out of 1079 reviews
Rating 6 - Okay. 105 out of 1079 reviews
Rating 4 - Poor. 39 out of 1079 reviews
Rating 2 - Terrible. 23 out of 1079 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money Great location Only criticism is that there was no mattress or pillow protectors. These are essential.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities
Nice room lovely staff fantastic location and even better stay than we could have imagined
Stayed 2 nights in Feb 2025

10/10 Excellent

Trishan

Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Stayed 1 night in Mar 2025

8/10 Good

Jon

Stayed 1 night in Mar 2025

10/10 Excellent

Bozena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Best two nights in Pestana Hotel in Chelsea Bridge

I found my two nights stay very pleasant, friendly, polite staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

WFC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Fiona

Stayed 1 night in Mar 2025

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Brilliant hotel, brilliant staff, parking is expensive but not connected to hotel , great location and comfy room
Stayed 1 night in Mar 2025

10/10 Excellent

clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

Good Hotel and good location
Stayed 3 nights in Mar 2025

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night stay

Check in went very smoothly, happy to return in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Beatrice

Stayed 1 night in Mar 2025

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and lovely staff at the entrance especially karina was very helpful and made the stay amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the Battersea area

Great stay in lovely Battersea area. We’ll return x
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but service and spa were disappointing

The reason I booked this hotel was because it had a pool. On check in the evening before, we were told that the pool opened at 8am so we went down to the spa at 8.15am the next morning, planning to have a swim before breakfast. On arrival, the doors were closed and we could see two members of staff inside, one in the pool cleaning it. We knocked on the door to get their attention as the sign outside still said ‘open from 8am’, the staff members didn’t open the doors to speak to us but shouted through the glass to say that it would reopen at 9.30. No explanation or apology. We therefore didn’t have time to swim before breakfast and wouldn’t want to swim afterwards with a stomach full and because we had plans for the rest of the day. I did raise the issue at reception after this but was given no apology, just told that I could swim after breakfast. I was unhappy with the overall customer service on this matter and consider that I have paid for something which I haven’t been able to use. The room itself, breakfast, restaurant staff and hotel cleanliness were very good but the pool issue ruined the experience somewhat. The initial welcome at check in wasn’t that great either, the guy at reception wasn’t particularly friendly and didn’t explain to us that we had free drink vouchers to use or which floor to find our room on!
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was lovely as was able to upgrade to a larger room due to it being my birthday . Quick service too
Stayed 2 nights in Mar 2025

6/10 Okay

Dylan

Stayed 1 night in Feb 2025

2/10 Terrible

John

Stayed 2 nights in Mar 2025