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Ruby Lucy Hotel London by IHG

4.0 star property
4-star hotel near The Vaults

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Photo gallery for Ruby Lucy Hotel London by IHG

Restaurant
Interior
Room (Lovely)
Exterior
Room, Balcony (Wow)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪9 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Room (Cosy)

Room (Cosy)

Room (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely)

Room (Lovely)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest)

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony (Wow)

Room, Balcony (Wow)

Room, Balcony (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
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4.6 out of 5, Wonderful, 1,938 reviews
The price is CA $176
CA $211 total
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About the area

London

Central London getaway .You'll be steps from The Vaults and within a 10-minute walk of London Eye with a stay at this London City Centre hotel. Big Ben and The Shard are also within 2 miles (3 km).

What's nearby

  • Sea Life London Aquarium - 7 min walk - 0.7 km
  • Westminster Bridge - 9 min walk - 0.8 km
  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 13 min walk - 1.2 km
  • Piccadilly Circus - 19 min drive - 2.7 km

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk
  • ‪Waterloo Arms - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Ruby Lucy Hotel London by IHG

4-star hotel near The Vaults
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Ruby Lucy Hotel London by IHG.

This 4-star London hotel is smoke free.

  • 75 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ruby Lucy Hotel London by IHG offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,661 reviews
The price is CA $259
CA $311 total
includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1005 reviews
Rating 8 - Good. 195 out of 1005 reviews
Rating 6 - Okay. 39 out of 1005 reviews
Rating 4 - Poor. 17 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennie

Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Faye Hannah

Stayed 2 nights in Nov 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, property conditions & facilities
Great breakfast options, clean room and friendly staff! Would stay here again and recommend to friends
Stayed 4 nights in Nov 2025

10/10 Excellent

Tamlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Nicola

Stayed 1 night in Nov 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfy room
Stayed 2 nights in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar has a fabulous atmosphere with really lovely staff. The hotel is in a great location. We walked all the time we were there. About 25 mins to Soho, borough market the shard.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Yes it was spotless.The staff on arrival were also very helpful.The breakfast was excellent and very fresh and looks very nice.The bar was a great atmosphere and just right for an after dinner drink to meet people.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 2 nights in Sep 2025

10/10 Excellent

Martha, Delmar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Comfortable bed! Easy climate control. Breakfast was delicious. Drinks are excellent. The staff are wonderful. They truly make you feel valued. And the location is great- just around the corner from Waterloo station.
Stayed 1 night in Nov 2025

10/10 Excellent

Faye-Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay. Gorgeous loft room and balcony. Would definitely stay again. Staff were great as well.
Stayed 1 night in Nov 2025

10/10 Excellent

Vega

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Excellent coffee served at breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just 4 min walk from Waterloo. Friendly staff manning the reception/bar. Bar area relaxed. Lovely coffee shops nearby. Unusual room layout with shower glass onto room. Tea/coffee facilities all in a shared area per floor which is very eco friendly but does mean leaving the room for your morning tea!
Stayed 1 night in Nov 2025

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were cheerful and friendly. Check in easy. Rooms good size and spotless. Great location.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location. Will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, totally clean and cozy, awesome guitar borrowing section, nice little bar, just a great little hotel, especially if you need to use the train early in the morning, it's a very short walk to the Waterloo station.
Stayed 1 night in Nov 2025

6/10 Okay

Cordelia

Liked: Cleanliness, staff & service
The room was neat and tidy and the decor was pleasant. However, the bathroom setting was only good for solo traveller as the shower unit was completely exposed - one could watch TV while showering - and the washbasin and well-lit mirror were outside the bathroom. The key issue was that around 2 am, the bathroom light suddenly turned on by itself and I couldn’t turn it off and couldn’t phone for assistance which I tried a few times, so a sleepless night. The bar was a pleasant place but only offers a very limited menu so not a place where you could come for dinner.
Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Oct 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities
Exceptional hotel which is located in an area which isn’t in tune with the quality of this establishment. I was pleasantly surprised at the attention to detail, comfort, room size, shower facilities and balcony included in our stay. Definitely would stay again and recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice stay here. The room was larger than I expected, and I had a nice view over Lower Marsh. I didn’t get much of a chance to explore the area (work trip) but spent a little time in the bar and found it to be a pleasant space with good service. The only issue was the air con not working properly, but I wouldn’t hesitate to stay here again in the future.
Stayed 1 night in Nov 2025